Globalrose.com Reviews 2024
Independently owned. Opinions are ours. Reviews are from legit customers. We may earn money from affiliate links to support and feed our families.
PROS:
One of the best things that you can expect from Globalrose.com today is that they provide the freshest flowers to you at the best prices in the market. One of the reasons for this is that the company itself defies the usual supply chain when it comes to fresh flower deliveries. Instead of having a local supplier send this flower to you, they will deliver the flowers straight to your doorstep. Rather than taking several days to arrive, you can get your straight from their farms and as fresh as they can be.
- 24 Hour Return Guarantee
- Fresh Flowers
- Fast Delivery Time
- Free Shipping
CONS:
Although the company tries its best to provide fresh flowers to anywhere within the United States, having them sent to Canada is a different thing. Globalrose.com strongly recommends its customers who are looking to have themselves supplied of their flowers in Canada to schedule these deliveries for Tuesdays and Wednesdays only. This could probably mean that they are only available during those dates and that there is a limit to what they can send to Canada. You will just have to keep this thing in mind when you are ordering in this country and that you will have to adhere to these dates they have posted in their website.
- Strict Schedule for Canada
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Please leave your feedback/comments below. Thank you!
Before purchasing from this firm consider the following. The following shipping issue is occurring on my two current orders and is the second instance in a row. The poor service quality is ok because they have written an out into their service agreement. Never mind that upsetting the customer is the last thing they consider.
Consider this note a service quality warning before your expectations are banished and money is wasted.
Dear customer
Thank you again for ordering flowers from Global Rose.
FedEx has informed us that your shipment has been delayed due to a delay in customs and will be delivered tomorrow Saturday, May 8th. Flowers are currently being kept in cold storage to guarantee the freshness of your product. As stated in our shipping policies, Globalrose can deliver flowers one day after the scheduled delivery date, if shipping problems arise during transportation (https://globalrose.com/SARP.html ).
We are sorry about the inconvenience. Thank you and enjoy the flowers.
The follow up is the product was not delivered on Saturday, and Fedex notes delivery on Monday, which is after mother’s day.
#flower, #globalrose
I have never in my life experienced such poor customer service and received such little help from a company providing a product. I ordered flowers to be delivered, 50 pink roses for Friday June 8 for my girlfriend’s birthday. Friday morning I am home and they are not delivered whatsoever. I attempt to contact them throughout the weekend through their “customer service” department to no avail, although it clearly states their times of operation when you call. Monday morning rolls around (3 days later) and they try to deliver the flowers and leave a note this time. I finally reach their customer service manager now to attempt to get my money back for her to tell me sorry they tried to deliver them and there is absolutely nothing they can do. NO REFUND, NO RESENDING OF FLOWERS, OR EVEN CREDIT FOR NEW FLOWERS? I have never felt so cheated. Who takes a customer’s money like that? From someone who is trying to make their loved one feel special on their day? That is the business they specialize in but did nothing for their customer but make it sound like it was my fault. It is outrageous and completely unprofessional. I sincerely hope they enjoy the $71 and maybe reinvest it into their lowly company to emeliorate it starting with the nonexistential customer service. I am a frequent purchaser of flowers and floral arrangements for my family members and loved ones at all times of the year. Unfortunately there are many affordable alternatives who would never make a customer feel the way they made me feel today and who would be light years more business professional with some etiquette and courtesty. Others include (1800flowers.com, fromyouflowers.com, eflowers.com, bouqs.com, ftd.com, proflowers.com). I hope nobody has a company take money from them like they did to me, STAY AWAY FROM ROSE GLOBAL!!!!!!!!!!!