Groupon.com Reviews 2019

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Is Groupon Safe,
Legit or Reliable Site Today?

7.1 Total Score
3 reviews
Summary

One negative aspect of Groupon reviews would be the limitations on their Groupon Reserve feature. This feature makes reservations with merchants available to customers, which may include a discount, and voucher deals for certain merchant goods and services. Through Groupon Reserve, Groupon.com provides the reservation program but does not guarantee the reservations or discounts provided by merchants. Groupon.com is not responsible for the service, eligibility, or termination of the merchant or the merchant’s reservation. In addition to that, Groupon review may terminate a customer’s use of Groupon Reserve and prohibit them from making further reservations for any reason. There have been complaints for slow shipping for items purchased and Groupon.com is working with companies who ship the items themselves. Considering all of the variables that Groupon review is working with and the thousands of sales they make, overall they have satisfied customers.

7.1Expert Score
Is Groupon Safe or Legit?
8
Is Groupon Reliable?
8
Groupon Guarantee
6.5
Groupon Prices
8.5
Groupon Hidden Fees
7
Groupon Shipping Delivery
6
Groupon Help & Support
6
3.3User's score
Is Groupon Safe or Legit?
3.3
Is Groupon Reliable?
3.3
Groupon Guarantee
3.3
Groupon Prices
5.6
Groupon Hidden Fees
0.6
Groupon Shipping Delivery
3.3
Groupon Help & Support
4
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Pros: Groupon.com Review

The best thing about Groupon reviews is the Groupon Promise.

Groupon.com always has customer satisfaction in mind, so they have established a way in which customers are guaranteed a fantastic experience.

If you use a Groupon voucher before its’ promotional value expires, take a Getaways trip, or attend a GrouponLive event and are disappointed by your experience, Groupon.com will work with you to rectify the situation or they will give you a refund.

In addition to this Groupon Promise, Groupon review shows that they will honor your refund requests if a business happens to close permanently, if an event is canceled or rescheduled, or if a business refuses to accept your unredeemed Groupon voucher.

    • Refund Policy Varies
    • 14 Day Return on Goods
    • Public Company
    • US $2.573 Billion Revenue
    • Over 10,000 Employees

Cons: Groupon.com Review

Groupon reviews would be the limitations on their Groupon Reserve feature.

This feature makes reservations with merchants available to customers, which may include a discount and voucher deals for certain merchant goods and services.

Through Groupon Reserve, Groupon.com provides the reservation program but does not guarantee the reservations or discounts provided by merchants.

Groupon.com is not responsible for the service, eligibility, or termination of the merchant or the merchant’s reservation.

In addition to that, Groupon review may terminate a customer’s use of Groupon Reserve and prohibit them from making further reservations for any reason.

There have been complaints for slow shipping for items purchased and Groupon.com is working with companies who ship the items themselves.

Considering all of the variables that Groupon review is working with and the thousands of sales they make, overall they have satisfied customers.

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Please leave your Groupon review, feedback, or comments below. Thank you!

4 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 0.5
    Is Groupon Safe or Legit?
    10
    Is Groupon Reliable?
    10
    Groupon Guarantee
    10
    Groupon Prices
    10
    Groupon Hidden Fees
    10
    Groupon Shipping Delivery
    10
    Groupon Help & Support
    10

    Groupon advertise the Amount Paid never expires and you will never lose this even if the voucher expires. Had a situation where the voucher expired and wanted to use the Amount Paid, but the vendor will not honor it. Groupon will not honor the amount paid either. They completely ignore the issue and offer me 6 groupon buck to shop with them again. The logic here??

    + PROS: NO Pro
    - CONS: bad customer support
    Helpful(0) Unhelpful(0)You have already voted this
  2. 3.75
    Is Groupon Safe or Legit?
    80
    Is Groupon Reliable?
    80
    Groupon Guarantee
    80
    Groupon Prices
    100
    Groupon Hidden Fees
    10
    Groupon Shipping Delivery
    80
    Groupon Help & Support
    100

    My husband and I had tickets to see Mannheim Steamroller at the Fox in Riverside. We enjoyed a few songs (although there were several blasts from the sound system). The orchestra went to an early break and came back and tried again. No luck. They had to cancel the show. This was on a Friday night.
    I contacted Groupon on Monday morning. I spoke with a very friendly and helpful customer service rep. He refunded my money while I was on the phone and I checked my bank account and there it was! So easy and thank you Groupon! I will tell others about you.

    Helpful(0) Unhelpful(0)You have already voted this
  3. 0.75
    Is Groupon Safe or Legit?
    10
    Is Groupon Reliable?
    10
    Groupon Guarantee
    10
    Groupon Prices
    60
    Groupon Hidden Fees
    0
    Groupon Shipping Delivery
    10
    Groupon Help & Support
    10

    I signed up for Groupon while on vacation in San Diego on November 2nd. Online person was helping. When I asked about printing he told me I would receive a message. LIE. Agent never told me I could not use the groupon on the day purchased. This was my first time. I live in Philadelphia and we left the next day Nov 3rd for home. Can’t go to san Diego zoo from Philadelphia. I paid $78 to Groupon then paid $104 to Zoo. They refused to refund my money. This is bad business. In my opinion Groupon is a sleazy company. They took $78 from me, a first time customer, then they have the nerve to say too bad, you screwed up!!!!

    Well fool me once shame on you. Fool me twice shame on me. There will not be a second time Groupon. I alreasy unsubscribed from you deceitful deplorable service.

    + PROS: Prices
    - CONS: Unreliable, not informative to first time customers, dishonest business practices, poor customer service, over all poor performance.
    Helpful(0) Unhelpful(0)You have already voted this
  4. I think this is terrible! How did you find out the merchant charged me $44.00. Shipping cost should have only been $24.00. Why are you letting the merchant get away with this? A copy of the transaction below which showing amount charged, who made the charge, what was charged and date of charge.

    Am I the only Groupon customer having this issue. I want Groupon to settle this with the merchant. This is your issue until it is resolved. You have sent me several different resolutions to this matter and none were satisfactory. If this is not settled this week. I will be left to alert the media. I have all of our correspondences to give them, plenty of proof of poor quality in monitoring your merchants and follow up.

    12/07/2016
    Hideadditional information for activity type debit cards -191.40CHECKCARD 1205 SPLASH WINES 844-4449311 ID 24786636341006987078447
    Edit Description
    activity type debit cards
    status type icon cleared
    Cleared. Select to mark activity type debit cards -191.40 CHECKCARD 1205 SPLASH WINES
    844-4449311 ID 24786636341006987078447 as Reconciled -191.40 825.89

    Type:Debit cardPurchaser:BERNICE G TUCKER

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