Smithsonian Store Reviews 2024
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- Adaptations of Artifacts, Collections, Exhibits, Etc
- A+ BBB Rating
- Great Gifts for Him & Her
- 90 Day Return Policy
- No BBB Accreditation
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On-line store does not seem to service their website. Quick to charge for orders placed, but not prompt with shipping details. I hope they are legitimate.
I ordered and paid for an item from their catalog. They say it was lost by UPS. When I asked that they send me another on they just asked UPS to find the shipment. Useless. I would not recommend ordering from this catalog.
Birthday gift was not mailed at promised date – arrived much too late.
ordered a $60.00 item for a Xmas present. Rec’d item on time,but it was missing pieces and damaged. Should have known it was made in China and worth half the price. Very cheaply made and not of good quality. Item was sent back and money for item returned,but not the shipping charge of $11.00. Learned my lesson,will never order anything from this store again!