GameStop Reviews 2020 | GameStop.com

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We are independently owned and the opinions are ours. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.

6 Total Score
Summary

The company behind GameStop.com is an American video game, consumer electronics and wireless services retailer that is headquartered in Grapevine, Texas. They operate more than 6,457 retail stores through the USA, Canada, Australia, New Zealand and Europe. The retail stores of the company primarily operated un the brands GameStop, EB Games and Micromania.


Overall, it is safe to say that the site is still one of the best places for you to get the video game platforms or products that you are looking for today. No longer will you have to visit a physical retailer, but you can place your orders directly at the website and have your items delivered to your home.

7.5Expert Score
Is GameStop Legit & Safe?
8.5
Is GameStop Reliable?
7.5
GameStop Guarantee
9
GameStop Prices
7
GameStop Hidden Fees
6
GameStop Shipping Cost
8
GameStop Shipping Delivery
6.5
GameStop Help & Support
7.5
4.4User's score
Is GameStop Legit & Safe?
5
Is GameStop Reliable?
4
GameStop Guarantee
4.3
GameStop Prices
3.6
GameStop Hidden Fees
4.6
GameStop Shipping Cost
5
GameStop Shipping Delivery
4.6
GameStop Help & Support
4.3
Add your review  |  Read reviews and comments

Pros: GameStop Review

The website GameStop.com is one of the most popular places to buy video games.

Platforms for these games available are PC, PS4, Xbox and many more.

All of the latest titles for these games can be found at the online store.

Aside from that, many GameStop reviews have been made about how people can purchase pre-owned gadgets at a lower price.

The site offers a 30 day return policy and regular discounts on their products at the same time.

  • Video Games for PC, PS4, Xbox & More
  • Discounted Pre-Owned Gadgets
  • Regular Promos & Savings Deals
  • 30 Day Return Policy
  • A- BBB Rating

Cons: GameStop Review

The drawbacks that need to be mentioned about the company in the GameStop.com reviews is that they do not have a Better Business Bureau accreditation at this time.

Although GameStop.com are already rated, having an accreditation is even better because it makes them even more trusted by their clients.

Aside from that, there have also been numerous refund issues that were complained by customers via the BBB website.

  • Issues with Refunds
  • Not BBB Accredited

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Please leave your GameStop review below and let us know:

  • How’s GameStops selection, prices, shipping, etc.?
  • Is GameStop legit and good website to buy video games from?
  • How’s GameStops return policy and customer service?
  • Is GameStop reliable and safe site today for consoles and collectibles?
4 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 0.9
    Is GameStop Legit & Safe?
    40
    Is GameStop Reliable?
    10
    GameStop Guarantee
    10
    GameStop Prices
    10
    GameStop Hidden Fees
    10
    GameStop Shipping Cost
    30
    GameStop Shipping Delivery
    30
    GameStop Help & Support
    10

    People read the review before you use them. Customer Service who you have to call with issues are in the Philippines and they care less about your issues. Tried calling corporate and no one answers and when you leave a message they don’t call you back. This business can care less about the people that pay their salaries which is the consumers BOYCOTT THEIR STORES THEY DONT CARE ABOUT YOU !!!!

    + PROS: None that I was able to see
    - CONS: Read the review DONT BUY HERE if something goes wrong they can care less about you and will hang up on you when you can’t understand them or they can understand you
    Helpful(0) Unhelpful(0)You have already voted this
  2. 0.85
    Is GameStop Legit & Safe?
    10
    Is GameStop Reliable?
    10
    GameStop Guarantee
    20
    GameStop Prices
    20
    GameStop Hidden Fees
    30
    GameStop Shipping Cost
    20
    GameStop Shipping Delivery
    10
    GameStop Help & Support
    20

    My brother.for.his birthday got a gift card to game stop and the lady was so mean she was like you really can’t get.this.her.without a adolt and need a id and.my other brother had one he did not so the lady said “I know it is.for him not you if you don’t have a I’d on you you can get.out and.my brother was mad ? because you know he really wanted this game for his birthday and this never happened to me and him before me and him got one together

    Helpful(0) Unhelpful(0)You have already voted this
  3. 4.85
    Is GameStop Legit & Safe?
    100
    Is GameStop Reliable?
    100
    GameStop Guarantee
    100
    GameStop Prices
    80
    GameStop Hidden Fees
    100
    GameStop Shipping Cost
    100
    GameStop Shipping Delivery
    100
    GameStop Help & Support
    100

    friendly staff, reasonables prices, and they put plushies (and other merch I imagine) on hold. What more could you ask for?

    Helpful(0) Unhelpful(1)You have already voted this
  4. 0.35
    Is GameStop Legit & Safe?
    10
    Is GameStop Reliable?
    10
    GameStop Guarantee
    10
    GameStop Prices
    10
    GameStop Hidden Fees
    0
    GameStop Shipping Cost
    0
    GameStop Shipping Delivery
    10
    GameStop Help & Support
    10

    So I’ve had 8 awful experiences with is company in the last 3 months. I purchased a used PS4 controller and got some mishmash of random third party parts that part of didn’t work. Took 3 phone calls and 2 months to get it sorted out.Ended up with a really crappy controller that at least worked. Worst customer service ever. Then bought a new controller and accedently clicked the wrong store for pickup (my fault). Called immediately after checkout. Like within 60 seconds. It has been one month today and still have not gotten a refund for the controller I never had after 5 phone calls. That doesn’t include the 2 calls I got disconnected from after 15 minutes on hold. Don’t shop here. The only goal of the customer service is to get you off the phone as quickly as possible. Just truly awful.

    + PROS: None
    - CONS: Think of something that could go wrong. Yeah that's going to happen.
    Helpful(0) Unhelpful(1)You have already voted this

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