eSaleRugs Reviews 2020
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PROS for eSaleRugs Reviews
eSaleRugs has more than 25,000 rugs in their collection that comprises unique designs, sizes and colors to choose from. People that are looking for the most innovative contemporary designs or classic traditional rugs will surely find what they need at the website. You can also expect a hassle-free buying experience here, as their customer service are well-trained to provide you with the best satisfaction you can get. They also ship 90% of the orders that they get within the same business day. To learn more, continue to read the eSaleRugs review provided below.
- 25,000+ Rugs Available
- Excellent Customer Service
- Modern and Classical Designs
- 90% Orders Shipped Daily
CONS for eSaleRugs Reviews
A negative aspect that can be said about eSaleRugs.com in this eSaleRugs review is that it lacks an online customer support feature. This means that you won’t be able to get the answers to your questions if you have any right away. An online chat with a customer service is quite common in online stores at this time and should be something that the website should look into.
- Lacks Online Chat Support
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I purchased one of their rugs just a few weeks ago, at the end of September. The rug is already starting to unravel in 11 places. I reached out to their customer service center and was connected to LaTonya via email. I sent photos confirming the condition of the rug. For the past 2 weeks, we have been going back and forth. At this point, it does not seem that they are going to take care of the damaged rug. I have requested a full refund. They have yet to confirm that they will refund my money. They offered a $90 discount for a new rug, which is RIDICULOUS, as I now know how crappy their rugs are and do not want one from them period. I have asked for confirmation of a FULL refund and I have requested that they have a shipping company pick up and package the rug. They continue to offer a replacement, which of course I do not want, and refuse to give me a refund for a faulty product. I cannot stress enough how terrible this company has been to work with. I paid $684 for a rug that was unravelling upon delivery.
You rugs are hard to get to lay flat, my husband has a weak leg from a stroke, he fell because the cornor was not flat you need a new way of rolling them you could end up getting sued
Sorry to hear about your husband’s stroke. Quite unfortunate. The medical community highly recommends removing all tripping hazards from your home if you have a mobility issue due to the significant increased risk of falls. This includes all throw rugs (i.e. anything that isn’t a full tacked down carpet) and also small pets.