FactoryOutletStore Reviews 2020

Save $10 off FactoryOutletStore
FactoryOutletStore Reviews 2020
FactoryOutletStore Reviews 2020
Save $10 off FactoryOutletStore

We are independently owned and the opinions are ours. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.

Is Factory Outlet Store Legit & Safe Today?

6.4 Total Score
5 reviews
Review Summary

As a final note, you are going to enjoy your time purchasing at the store as stated earlier in this FactoryOutletStore.com review.

Your shopping experience will be convenient because you can do your browsing and buying at the comfort of your home. No more having to buy items at your local mall where you’ll have to pay for gas and find a parking spot.

When you can do it through the Internet, why not! So as long as you have read and understood their terms, you’ll be sure to have fun buying the things that you need at home as well as for outdoor use at FactoryOutletStore.com.

6.4Expert Score
Is FactoryOutletStore Legit & Safe?
6
Is FactoryOutletStore Reliable?
5.5
FactoryOutletStore Guarantee
4.5
FactoryOutletStore Prices
6.5
FactoryOutletStore Hidden Fees
8.5
FactoryOutletStore Shipping Cost
9.5
FactoryOutletStore Shipping Delivery
5
FactoryOutletStore Help & Support
5.5
1User's score
Is FactoryOutletStore Legit & Safe?
1.2
Is FactoryOutletStore Reliable?
1.2
FactoryOutletStore Guarantee
1.2
FactoryOutletStore Prices
1.8
FactoryOutletStore Hidden Fees
0.8
FactoryOutletStore Shipping Cost
0.6
FactoryOutletStore Shipping Delivery
0.6
FactoryOutletStore Help & Support
0.8
Add your review  |  Read reviews and comments

Pros: FactoryOutletStore Review

One of the things that really stands out from FactoryOutletStore.com is their order processing system.

Given that you are within the continental USA, all of the orders that are placed are going to be shipped in just 1 to 3 business days.

This means that people can receive their items in a short time with the addition of free ground shipping.

A FactoryOutletStore.com review made by one of their customers even mentioned that their 30-day Money Back Guarantee return policy is true to its terms.

The company makes sure that all of their customers are happy with the products they bought, as they emphasize satisfaction in all transactions.

    • 30 Day Money Back Guarantee
    • Free Ground Shipping within the US
    • 90 Day Manufacturer’s Warranty
    • Track All Orders

Cons: Factory Outlet Store Review

What you’d want to take note of here is that there are some strict rules that you’ll need to follow in order to avoid any additional charges such as changes made after an order has been shipped.

This kind of situation will result in charging you a correction fee of $13.

In case the shipping correction turns out to be heading to another state, then the customer will pay for the correction fee including the shipping costs as well.

Be sure to keep this FactoryOutletStore review advice in mind when dealing with the online store FactoryOutletstore.com.

    • Lacks Sale/Discount Page
    • Website is Pretty Basic

About: FactoryOutletStore.com Review

FactoryOutletStore.com is a retail website that provides consumer electronics from major brands and manufacturers.

They specialize in categories such as office/home phones, GPS, pet products, personal care and a lot more.

You can find running watches by Soleus which is very handy when doing an outdoor workout.

Home appliances from Panasonic such as toasters and microwaves can be found here.

Let us learn more by continuing to read this FactoryOutletStore.com review to see what else this online store has to offer.

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Cannon Rod Holder

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Uniden Digital Wireless Surveillance

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Please leave your FactoryOutletStore review, feedback, or comments below. Thank you!

I enjoy reviewing websites and finding the best savings! Shopping online should be easy, safe and secure with reliable shipping and a guarantee.

9 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. I ordered two Makita batteries. found them on the site and ordered them. I received a call today from them stating that they did not have the batteries in question. they stated they had a newer model for more money I requested a refund. they are sending the new and better batteries after I questioned why they had the discontinued on there site still. for the same price. but it will take longer for them to send them to me. will not use this site again.

  2. 0.25
    Is FactoryOutletStore Legit & Safe?
    10
    Is FactoryOutletStore Reliable?
    10
    FactoryOutletStore Guarantee
    10
    FactoryOutletStore Prices
    0
    FactoryOutletStore Hidden Fees
    10
    FactoryOutletStore Shipping Cost
    0
    FactoryOutletStore Shipping Delivery
    0
    FactoryOutletStore Help & Support
    0

    terrible experience. I ordered a couple phones, reconditioned. The operator gave impression the phones were almost new. Regardless of her description, these phones were terrible condition. Dirty, the face plate was missing, missing a bulb, badly scratched. Looked like something you would grab out of the trash. I returned everything. Yes they were good at returning a refund, however it was only a portion. After all said and done with return shipping and their “restocking” fees etc., I paid over $70 for nothing.

    Helpful(2) Unhelpful(0)You have already voted this
  3. 0.8
    Is FactoryOutletStore.com Legit & Safe?
    20
    Is FactoryOutletStore.com Reliable?
    20
    FactoryOutletStore.com Guarantee
    20
    FactoryOutletStore.com Prices
    60
    FactoryOutletStore.com Hidden Fees
    0
    FactoryOutletStore.com Shipping Cost
    0
    FactoryOutletStore.com Shipping Delivery
    0
    FactoryOutletStore.com Help & Support
    10

    They advertise name brands then send knockoffs. I should have returned the not Dewalt batteries when I received them because they were knockoffs. But I needed the batteries. They lasted only 3 months and now are totally dead and will not recharge. Company wouldn’t refund my money or send replacements. I will never buy from them again.

    Purchased 12/26/18
    Order #FOS9113149E

    Helpful(2) Unhelpful(0)You have already voted this
  4. 0.5
    Is FactoryOutletStore.com Legit & Safe?
    10
    Is FactoryOutletStore.com Reliable?
    10
    FactoryOutletStore.com Guarantee
    10
    FactoryOutletStore.com Prices
    10
    FactoryOutletStore.com Hidden Fees
    10
    FactoryOutletStore.com Shipping Cost
    10
    FactoryOutletStore.com Shipping Delivery
    10
    FactoryOutletStore.com Help & Support
    10

    DO NOT ORDER FROM FACTORYOUTLETSTORE.COM _ 1 MONTH SINCE ORDER_NO COMMUNICATION ABOUT ORDER STATUS!

    I ordered two pillows from this company and 1 MONTH LATER the product has NOT EVEN BEEN SHIPPED. I emailed the company 3 TIMES to check in on the status of my order and received NO RESPONSE from this company. This company provides ABSOLUTELY NO SERVICE and is a WASTE OF YOUR TIME AND MONEY! Worst experience I have ever had working with an online retailer or any retailer in fact !! DO NOT ORDER FROM FACTORYOUTLETSTORE.COM !!!! Rating = (-10) !

    + PROS: NO Pros
    - CONS: ALL CONS - NO Service, no product, waiting more than a month for the product to be shipped - no service at all or response to request for assistance and updates
    Helpful(2) Unhelpful(0)You have already voted this
  5. 0.5
    Is FactoryOutletStore.com Legit & Safe?
    10
    Is FactoryOutletStore.com Reliable?
    10
    FactoryOutletStore.com Guarantee
    10
    FactoryOutletStore.com Prices
    10
    FactoryOutletStore.com Hidden Fees
    10
    FactoryOutletStore.com Shipping Cost
    10
    FactoryOutletStore.com Shipping Delivery
    10
    FactoryOutletStore.com Help & Support
    10

    They advertise selling of Makita batteries with Mikita pictures and Mikita part numbers. Then, when i received it, it was a cheap chineese knockoff, with a white label affixed on the part stating it is replacement for the Mikita part. It is not a replacement, it is a cheap knockoff.

    I asked for a refund and they wan me to pay a 15% restocking fee & pay for shipping.

    Not sure who gave this company great review on this site – most sites say the same thing as me (promised OEM, received Chinese junk)

    + PROS: You only have to pay a 15% restocking fee and shipping to return the cheap Chinese substitute.
    - CONS: Advertise OEM Parts - Deliver Cheap Chinese Knockoffs
    Helpful(2) Unhelpful(0)You have already voted this
  6. Like other people my buying experience was not good. Spent extra to get the factory battery as pictured on their website. What I got was a no name knockoff that was not even the same size. The off brand used the same number system as the major brand so they can say they sent me the correct battery. I could have saved myself time and money just going to the local farm store. I sent it back hoping for at least a partial refund (refund minus restocking fee). I called and waited the hour to get a representative and told them. It appeared to be a overseas call center with no interest whatsoever.
    STAY AWAY FROM THIS PLACE

  7. 0.5
    Is FactoryOutletStore.com Legit & Safe?
    10
    Is FactoryOutletStore.com Reliable?
    10
    FactoryOutletStore.com Guarantee
    10
    FactoryOutletStore.com Prices
    10
    FactoryOutletStore.com Hidden Fees
    10
    FactoryOutletStore.com Shipping Cost
    10
    FactoryOutletStore.com Shipping Delivery
    10
    FactoryOutletStore.com Help & Support
    10

    I have never had such a bad experience buying online. Ordered 6 refrigerator filters. They sent the wrong ones. When I went to change the filter 60 days later, it would not fit. I called them and asked for a refund or replacement of the correct filters. They refused to refund more than 3 of them, because it had been more than 30 days (even though they had never been unpacked). Not only that, but they refused to refund anything at all, but would only give me credit for other purchases. Then they told me that they DON’T STOCK THE FILTERS I NEED! I asked to speak to a supervisor and was told that he was busy! These guys are crooks and I am out $300 for filters that I can not use. AVOID THESE PEOPLE!

    + PROS: None!
    - CONS: Crooks!
    Helpful(1) Unhelpful(0)You have already voted this
  8. My experience with purchasing a Simmons mattress from this company has been deplorable. A formal credit card dispute has been filed regarding this order. This is the worst customer service experience I have ever encountered in over 50 years of working in Sales and Customer Service. Each person that I spoke with has had NO FOLLOW THROUGH, NO EMPATHY, NO APOLOGIES, NO ANSWERS, NO NOTHING !
    Not only did I not receive the product, every time I called your customer service area and actually spoke with a LIVE PERSON, no one took any initiative to follow up and personally contact me back to explain what the status was and when I could expect delivery.
    No matter how I begged or pleaded with the people on the phone to let me know when the item would be delivered, NO ONE followed up. NO ONE.
    Even as of today, after 6 weeks of waiting for answers, let alone a delivery, your company’s lack of coordination and communication was still in shambles. This morning, I get a phone call from two entities working in your delivery area that the mattress would be delivered, after I had repeated canceled the order, on the phone, by email and again by phone three more times. As of right now, I still don’t have any confirmation that my order was canceled and my credit card amount refunded.

    HORRIBLE !! COMPLETELY HORRIBLE !! I will never do business with your organization again.

  9. I ordered $3000 worth of equipment under the direction of the salesman. I wanted 3D Structure Scan and requested that the transducer was compatible. The salesman assured me that the bundled project was compatible and it was not. Made multiple calls to the company expressing the concerns of my purchase and they would do nothing to correct the situation. Other than the fact that I could return the entire bundle (that I had already completely installed on my boat) and they would give me my money back. I paid to have these items installed on my boat only to find out that they did not work together. I am out a ton of money because of them and all they could say was “we will send you the right part at full price”; totally dismissing their errors!! I LIKE Lowrance and spoke with their Corporate office, they said the information that I was given by the salesperson was incorrect and I should have never been sold those items when looking for 3d structure scan in a bundle. When I called another distributor of this product, they also agreed with what Lowrance said; they were willing to give me a discount to earn my business for future purchases, when this company offered nothing.

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