Heartland America Reviews 2024
Independently owned. Opinions are ours. Reviews are from legit customers. We may earn money from affiliate links to support and feed our families.
PROS for Heartland America Reviews
Heartland America is an online catalog store that provides thousands of quality items at great prices. Their online showroom has all of their products complete with descriptions and photos. They are partnered with companies around the world, which means they are able to provide customers with products from around the globe. They are able to offer amazing prices because there are no middlemen. When you buy from HeartlandAmerica.com, you are purchasing directly from the merchandiser, which means you can get the item for much cheaper than a retailer. They offer a 30 Day Satisfaction Guarantee on all of their items, which is a great feature.
- BBB A+ Rating
- 30 Day Guarantee
- Free Shipping on Orders Over $40
- Best Price Promise (Refund the Difference if Cheaper Price is Found)
- Safe & Secure Checkout
- Track All Orders
CONS for Heartland America Reviews
From what I was able to gather, it would seem that HeartlandAmerica.com had some complaints as far as customer service. Most of the complaints stemmed from customer service received in 2014. Although this is a negative part of the company, they have worked to resolve the issues. 2020 has seen a considerable drop in complaints and Heartland America continues to retain an A+ rating with the Better Business Bureau (BBB).
- Customer Service has Room for Improvement
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People be aware of HEARTLAND.Especially their Customerservice.
If they continue going down that Path they can call themselves ‘ DARKLAND ‘.
Here it is:
They sign you up to be a member at the Time you are placing your Order even you tell them you are not interested. They also will keep your Credit card Info on File even you tell them not to.
Also,they will keep charging you from here on automatically every year and they are not calling it membership fee on their Invoice instead they call it ‘ VALUE CLUB ‘.
If you missed to call to cancel before they charged your Card ( they are not suppose to have on File ) ‘ CATHY ‘ ( watch out for that one ) will not reverse the Charge.
They are dumb and they suck. The Boss should show up once in a while and fire some employees.
Will never buy from them again. Will burn all their Catalogs.
For $ 48 they lost a long term Customer for Life. SAD.
Heartland America’s customer service-return dept. SUCKS! I ordered a Solar Light set for my back yard and received it with 2 of the 4 units Broken in Sealed Poorly Packed Rice Paper Package. Since the other 2 were already installed and figured them to be considered used, returned the original package with 2 broken components with a note. I was denied any replacement. This establishment sold me a Cheap Defective Chinese Product and weaseled out of replacement using their Return Policy as an excuse for Poor Quality Control. Be Aware!
I HAVE POSTED ON ANOTHER SITE IN 2015 SO HERE’S THE COPY AND PASTE OF THAT ALONG WITH WHATS GOING ON IN 2017. ( :”5 YEARS LATER” ~ I BOUGHT SOMETHING FROM HEARTLAND AMERICA IN 2010 I THINK IT WAS A BAG OF WHEAT PENNY’S BUT NOT SURE.IT WAS 5 YEARS AGO…
NOW I GET MY BANK STATEMENT AND IT SHOWS 4/1/15 $44.98 DEBIT. I SEE FROM OTHER POST ITS A RENEWAL FEE BUT 5 FULL YEARS LATE AND I DON’T EVEN GET THESE CATALOG’S NOW. LAST 1 IV SEEN WAS 2013. MY 1ST TIME ON THERE WEBSITE WAS TODAY!
AND YET OUT OF THE BLUE I GET A CHARGE AND WHEN I CALL BOTH #’S ALL I GET IS “WHERE EXPERIENCING A HIGH VOLUME OF CALLS OR YOUR CALLING NOT IN OFFICE HOURS”. IM CALLING AT 11AM AND 1PM CENTRAL TIME. TO THE BANK I GO TOMORROW AND IF I EVEN HAVE TO CHANGE MY CKN# DEBIT CRD # CHECKS AND EVEN BANKS I WILL. {QUESTION TO THE PEOPLE DOING RESEARCH B4 YOU BUY – WILL YOU BE WILLING TO CHANGE YOUR BANKS, CARDS, CHECKS 5 YEARS LATER TO SAVE ON SOMETHING NOW?
} TO **** WITH HEARTLAND AMERICA!TO **** WITH THE BBB! )
4/24/2017 ( “7 YEARS LATER” ~ I DID NOT DO AS I SAID I WAS IN 2015. I DID NOT CANCEL MY BANK ACCOUNT. SO NOW ITS 2017 AND STILL NO MAGAZINE AND CANT LOG IN ON LINE AND YET $44.98 STILL BEING TAKEN FROM MY BACK ACCOUNT EVERY YEAR SINCE 2014. I DO NOT KNOW MY MEMBER SHIP “7 YEARS AGO” CANT LOOK AT A MAGAZINE “BECAUSE I DO NOT RECEIVE THEM OR MEMBERSHIP CARD ” I CAN NOT LOG ON LINE “THEY CLAIM MY 2 EMAIL’S DO NOT EXIST EVEN THO ITS MY ONLY 2 EMAILS I’V USED SINCE THE 90’S”. I’V BEEN TRYING TO CALL RANDOMLY SINCE 2015 INCLUDING TO DAY 4/24/2017 EVERY HOUR ON THE HOUR AND STILL HEAR THE SAME MESSAGE THE “WHERE EXPERIENCING A HIGH VOLUME OF CALLS” AND YET NOT GOTTEN THREW. NOT ONLY HAS MY DEBIT CARD SECURITY # AND EXPRESSION DATE CHANGE BUT ALSO TEXAS STATE BANK WAS BOUGHT OUT BY BBVA BANK AND STILL THESE THIEVES STILL TAKE $ FROM ME YEARLY ON MY DEBIT CARD WITHOUT MY CONSENT. ~~~~~~ LET’S SAY THEY HAVE TAKEN SINCE 2010 $44.98. $44.98 X 7 = $314.86. NOW IS THAT WORTH A BAG OF PENNY’S I HAD TO PAY FOR TO BEGIN WITH? I’M RESEALABLE’ SINCE I WAS RECEIVING CATALOGS IN 2013 ~ $44.98X4= $179.92 I SEE IN THE COMMENTS I HAVE SAVED AT LEAST 1 PERSON IN 2016. I HOPE YOUR THE NEXT TO GET SAVED. I THINK I’M JUST GOING TO SUE BECAUSE THE STRESS HAS REACHED “I WANT TO MURDER AN EMPLOYEE” LEVEL …OW THAT’S RIGHT CAN’T GET A HOLD OF ONE….NORE WOULD HEARTLAND AMERICA CARE JUGGING FROM THAR INDEED .COM EMPLOYEE REVIEWS.
HELLO. ME AGAIN.
SO 2018 WITH NEW DEBT CARD, NEW SECURITY CODE, & NEW EXP DATE BECAUSE 2017 IN APRIL I HAD TO CANCEL THAT CARD DO TO BEING CHARGED FOR NO REASON. 2018 GOT CHARGED AGAIN. I EVEN WENT TO MY BANK IN SOUR LAKE AND HAD THEM CALL IN 2017. A PURE MIRACLE SOMEONE ANSWERED. THEY HAVE ME ON RECORDING NOT TO TAKE ANY $$$$$$$$$ FROM ME AGAIN. I DO NOT AUTHORIZE ANY CHARGES FROM HEARTLAND AMERICA!!!!!!!!!!!!! AND NOW I SEE $44.98 OUT OF MY ACCOUNT 5/4/2018. YOU GODLESS BASTARDS I’M COMING FOR YOU!
Hearthlandamerica.I have purchased two items from them the first one sent back and they sent another which didn’t work either. Got my money back on that one. The second one was a Bell&Howell solar power predator remover. Used water to scare them away.it was a joke couldn’t get water to quit leaking. Sent it back and got another the same thing couldn’t get water to quit leaking.sent it back July 6th. It is now August 10th they say they can’t find it. So now I’m out for the cost of the product and the $15.00 I paid to have it shipped. Richard Sellers.