Banggood Reviews 2017

5.3 Total Score
16 reviews
Summary

The pros do outweigh the cons, especially with the money back guarantees and product warranties, along with the knowledge you can return a product any time. The international shipping and warehouses are also a good side to the company. They may not offer premium quality, but as an alternative, they are worth a look. Don’t forget, buying from China often comes with its difficulties.

5.3Editor's score
Is Banggood Legit & Safe?
3
Is Banggood Reliable?
3
Banggood Guarantee
4
Banggood Prices
8.5
Banggood Hidden Fees
8.5
Banggood Shipping Cost
8
Banggood Shipping Delivery
3
Banggood Help & Support
4.5
1.6User's score
Is Banggood Legit & Safe?
1.4
Is Banggood Reliable?
1
Banggood Guarantee
0.8
Banggood Prices
2.2
Banggood Hidden Fees
2.8
Banggood Shipping Cost
2.8
Banggood Shipping Delivery
1.3
Banggood Help & Support
0.8
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Pros

With low prices on 100,000 and more products, BangGood also offers price matching if you can find anything elsewhere for less money.

Based in China, the company also has US and UK warehouses for ultra-fast shipping to customers in these countries.

There is also a 3-day Price Protection Guarantee that refunds the difference on any bought product where you find it cheaper elsewhere due to a price drop.

BangGood’s 3-day guarantees, combined with their international shipping—often free—they offer significant advantages over some competitors.

  • 3 Day Guarantee
  • International Shipping
  • Product Warranties (Some Restrictions Apply)
  • Safe & Secure Checkout
  • Track All Orders

Cons

If there are any issues with the products, you are liable to pay return shipping (some exceptions made for the 3-day guarantee)—and the only option for returns is China, which can cost a lot.

If the item you ordered is unavailable in a US or UK warehouse, delivery can be as long as 25 days—without accounting for processing time.

Some people have had issues contacting Banggood.com when they have a customer service issue.

  • Shipping Fees for Returning Items
  • Shipping Times of 7-25 Days From Chinese Warehouse

Please leave your Banggood review, feedback, or comments below. Thank you!

53 Comments
Show all Highest Rating Lowest Rating Add your review
  1. Reply
    Mike January 12, 2017 at 7:49 am

    I was skeptical of buying direct from banggood in China and now know why. I am several weeks into trying to get a non-functioning drone/transmitter replaced to no avail…just ‘send another video’. They may be ‘legit’ if that means they are a business and sell stuff but beyond that they rate a big fat zero in my book.

  2. Reply
    Julisa Gonzalez December 2, 2016 at 1:45 pm

    made a purchase from them and 2 months later, I still did not receive my order. Trying to communicate with them is like trying to communicate with a 2-year-old who does not speak your language. They are absolutely useless and will not try to help you at all. They would not send me my items refund my money, so I had to get my bank to refund my money finally. This has been a nightmare of an experience and I am surprised that this company is still in business. I truly feel sorry for anyone who does business with them.

  3. Reply
    Sloan November 15, 2016 at 2:01 am
    0.25
    Is Banggood Legit & Safe?
    10
    Is Banggood Reliable?
    10
    Banggood Guarantee
    0
    Banggood Prices
    0
    Banggood Hidden Fees
    0
    Banggood Shipping Cost
    0
    Banggood Shipping Delivery
    10
    Banggood Help & Support
    10

    Avoid, that site is a joke. The Credit Card Approval processing is a joke. They showed my order as approved and shipped. 2 weeks later I followed up to find out what happened to my order. They said they manually declined it. They just did not tell me about the manual decline . My Credit Card company said they approved the purchase.

    + PROS: AVOID
  4. Reply
    Anonymous November 11, 2016 at 5:07 pm
    0.5
    Is Banggood Legit & Safe?
    20
    Is Banggood Reliable?
    10
    Banggood Guarantee
    10
    Banggood Prices
    10
    Banggood Hidden Fees
    10
    Banggood Shipping Cost
    10
    Banggood Shipping Delivery
    10
    Banggood Help & Support
    0

    Bait and switch is common, add an item to your cart and the price changes(never for less). Customer service never honours the pricing advertised, (they say OOPs, we will fix that and get back to you.) they never do. and they fix it by either removing the item, or setting it to sold out. They do not give you the item at the lower price.

    If you purchase anything from there be aware it is a Chinese based company. This is significant because they do not follow any established business practices for the internet. Your honest ratings are not allowed on the site, they are reviewed and censored. If it’s reviewed as 5 starts beware, it is filtered. If you post anything negative in the forums there they ban you and tell you to email customer service. Customer service standards are a joke, the default line is “Please be understanding.” while they do not understand issues or concepts (bait and switch)or it is lost in translation.
    Good luck if you purchase anything from there, it is a crap shoot!

    • Reply
      Dealcatcher December 1, 2016 at 6:39 pm

      This company will lie to you anyway and everyway they can. And the person above is correct. If you write, or post anything negative, they will not let it show on their site, and will ban you from their facebook page, and even eventually on their site and messaging as well. So the buyer needs to beware. We just got our item after a month of waiting and them writing to us telling us it would be delivered in 2 days, which took 2 more weeks. And then parts they showed in the pictures on their site of the product didn’t show up with the item, but it doesn’t matter anyway, the product does not work either. Still haven’t heard from them about that.

  5. Reply
    Techguru November 7, 2016 at 12:07 pm
    1
    Is Banggood Legit & Safe?
    10
    Is Banggood Reliable?
    10
    Banggood Guarantee
    10
    Banggood Prices
    20
    Banggood Hidden Fees
    10
    Banggood Shipping Cost
    80
    Banggood Shipping Delivery
    10
    Banggood Help & Support
    10

    I ordered a camera. Did not work. can’t ship back. Paid 20 bucks. Customer service is horrible. Batteries won’t charge and can’t buy battery for this item here. SCREWED

    + PROS: price
    - CONS: Did not work. Can't ship back. Customer service is horrible. Bought a camera. Batteries won't charge. Can't buy batteries. Screwed.
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