Otel.com Reviews 2020

Save 50% off Otel
Otel.com Reviews 2020
Otel.com Reviews 2020
Save 50% off Otel

We are independently owned and the opinions are ours. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.

Is Otel.com Safe to Book With and Legit Site to Use?

Pros: Otel.com Review

The best thing in the Otel reviews is their Best Rate Guarantee.

Not only does Otel keep adding to their range of hotels and worldwide destinations to meet the needs of their customers, but they also guarantee the lowest rates.

Otel is confident in their ability to provide customers with the best rates on the internet.

In cases where you book a hotel with Otel and find the same hotel on another website for less, Otel.com review shows that they will refund the difference and offer an incentive off your next booking.

    • 30 Day Guarantee
    • Best Rate Guarantee
    • 5% Cash Back Reservations
    • Quick and Easy Booking
    • No Cancellation Fee

Cons: Otel.com Review

The only negative aspect mentioned in the Otel reviews is that while you can make amendments to your bookings, any amendment is liable to change in price, especially if new dates fall over a weekend or an event period. Otel.com will notify you of the new price.

In cases of cancellations, some hotels are non-refundable and some have a minimum night stay in which case no cancellation or amendment is possible.

The cancellation policy that is in place for every hotel is different and cancellation policies are subject to change during special event periods.

Top Otel Video Reviews

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Otel.com Mobile Experience

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Please leave your Otel Review below and let us know:

  • How’s Otel selection, prices, shipping, support, etc.?
  • Is Otel legit and good website to use?
  • How’s Otel hotel service and booking rooms?
  • Is Otel.com a reliable and safe site to book with today?

I enjoy reviewing websites, local businesses, and finding the best savings, especially in my city of Salem and surrounding cities of Portland, Oregon! Shopping should be easy, safe and secure with reliable shipping and a guarantee.

9 Comments
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  1. Due to the pandemic my race was canceled so I tried to cancel my reservation. They refused to and never refunded me. So I figured I might as well run my race on my own since I paid for the room. When I got to the hotel to check in I found out that they did cancel my reservation but never refunded me! So I had to pay for another room for the night! DO NOT USE!! SCAM!!

  2. Rip off
    During the state of this world we were unable to leave our state and the destination state was on lockdown. We could not go on our vacation. No refund given!!!! Not even a partial!! This is unacceptable and poor business. I would give negative 5 stars on this process from the beginning. The room couldn’t even be verified until 2 weeks before the date. A week before we were on lockdown. It’s not a site i would recommend to the devil

  3. Reply
    Tania Yvonne Taylor April 9, 2020 at 9:35 pm

    this is a horrible site to book from i cant reach anyone for a refund. needless to say I wont ever do this again. I hope and pray the company crash and burn because they really are horrible.

  4. 0.55
    Is Otel Legit & Safe?
    10
    Is Otel Reliable?
    20
    Otel Guarantee
    10
    Otel Prices
    10
    Otel Hidden Fees
    10
    Otel Help & Support
    10

    No response to emails. They never booked my reservation and I can not seem to get them to give my money back. 2 months before trip. no response. Terrible company

    + PROS: None
    - CONS: Terrible company. Not in U.S.
    Helpful(1) Unhelpful(0)You have already voted this
  5. 0.05
    Is Otel Legit & Safe?
    0
    Is Otel Reliable?
    0
    Otel Guarantee
    0
    Otel Prices
    10
    Otel Hidden Fees
    0
    Otel Help & Support
    0

    its not a US country so you cant call and talk to anyone when you send a message to them on there website you get no response BAD help and support will never use again dont waste your time with this company

    + PROS: none
    - CONS: all of it
    Helpful(0) Unhelpful(0)You have already voted this
  6. 0.05
    Is Otel Legit & Safe?
    0
    Is Otel Reliable?
    0
    Otel Guarantee
    0
    Otel Prices
    10
    Otel Hidden Fees
    0
    Otel Help & Support
    0

    The prices kept changing once I clicked onto otel and said “This deal no longer available” instead of taking that offer out it stays there. I ended up booking cause I coudn’t be bothered anymore and they added about $22 dollars for using my visa debit card (as if I can pay cash over the net anyway) Price agreed on Taxes and all fees as well as Credit card fees done..I clicked paid my $900 and then a sign came up telling me to pay an extra $82(or similar) to the Hotel when I arrive.
    I was furious and I tried to send emails back etc…spoke to a chat girl who said ..It wasn’t their fault it was the Hotel charging the extra” I sent a complaint message etc but no one gets back to you as they don’t care. So basically every they show you the full price of what you pay they added another 10 percent after you click…..Do not use these dishonest people…I rang my bank and stopped payment x

    + PROS: price looks good but they are liars and hidden fees everywhere
    - CONS: they added money after I paid with my card. They are scammers
    Helpful(1) Unhelpful(0)You have already voted this
  7. 0.9
    Is Otel.com Legit & Safe?
    10
    Is Otel.com Reliable?
    10
    Otel.com Guarantee
    10
    Otel.com Prices
    60
    Otel.com Hidden Fees
    10
    Otel.com Help & Support
    10

    MILITARY BEWARE!!!I f you like being charged twice for one booking you’ve come to the right place. These slick scammers will even throw in huge complications and lies about why it willl take about 6 mths to a yearto get your refund, as they kiss you with their blackmail lipstick, a no extras charge! You will get more respect from your enemies on the battlefield than from the scam artists on OTEL.COM.

    + PROS: Initially the prices, but they steal your bargain right back with ak of the fees
    - CONS: Double charged. Long fight and stress for refund. Unreliale. One service rep will tell you one thing and the next will tell you a different tale. They deserve a half star I guess for telling various angles of the same lies. Dont go down their desk scam alley
    Helpful(1) Unhelpful(0)You have already voted this
  8. 0.15
    Is Otel.com Legit & Safe?
    0
    Is Otel.com Reliable?
    0
    Otel.com Guarantee
    0
    Otel.com Prices
    20
    Otel.com Hidden Fees
    0
    Otel.com Help & Support
    0

    I booked and cancelled on the same day within about 2 hours. The site said free cancellation and they refuse to honor that. I have kept all emails with dates and times and they still say I cancelled the day after. This site is obviously a scam….DO NOT USE!!!!!

    + PROS: none
    - CONS: cons is the correct word...it's all a con.
    Helpful(0) Unhelpful(0)You have already voted this
  9. It was a big mistake to book my hotel reservation with this company. I should have read the reviews before booking. In fact I thought I was booking with Hotels.com. and not Otel.com. I booked a prepaid room for one night in San Juan Puerto Rico (including taxes/fees). When I arrived at the hotel they told me that I needed to pay the room tax/fees. I was told that taxes and hotel fees were not included in the reservation. I showed the hotel staff my Otel.com voucher stating that the room was paid in full. They did not accept my voucher and had to pay $38.54 for taxes and other hotel fees. I was told to go back to Otel.com and request a refund for the taxes and fees. Upon my return, I contacted Otel.com and they refused to provide a refund, stating there is website that explains how hotel taxes and fees are collected. If that is the case why did they collect these fees from me in advance? On the other hand I booked an additional five stay in San Juan Puerto Rico with Hotels.com. everything was prepaid and there were not surprises at check-in or check out time. DO NOT DO BUSINESS WITH THESE PEOPLE. UNLESS YOU WANT TO GET RIP-OFF LIKE I WAS.

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