Refurb.io Reviews 2020

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6.4 Total Score
Summary

With that being said, there are a lot of things that we can learn from this Refurb.io review at this time. People can always rely on this website to provide them with the top quality electronics that they need at this time. The best thing about them is their price as well. Being refurbished products, you can expect to always get a deal out of them when you choose to shop at the website. To find out more about what Refurb.io have to offer, come and check them out now to see their products for yourself.

6.4Expert Score
Is Refurb io Legit & Safe?
6
Is Refurb io Reliable?
5.5
Is Refurb io Guarantee
4.5
Is Refurb io Prices
7
Is Refurb io Hidden Fees
8.5
Is Refurb io Shipping Cost
6
Is Refurb io Shipping Delivery
6.5
Is Refurb io Help & Support
7.5
3.3User's score
Is Refurb io Legit & Safe?
4.2
Is Refurb io Reliable?
1.8
Is Refurb io Guarantee
1.7
Is Refurb io Prices
4.4
Is Refurb io Hidden Fees
4.4
Is Refurb io Shipping Cost
4.2
Is Refurb io Shipping Delivery
4.4
Is Refurb io Help & Support
1.5
Add your review  |  Read reviews and comments

Top Videos: Refrub.io Review

Refurb.io Review - Late-2011 15" MacBook Pro Unboxing

In this video I will unbox a 15" Late-2011 MacBook Pro from refurb.io Canada! Like, Comment, and Subscribe for More!

Dell Latitude E6420 Unboxing and Overview of Refurb.io Review

I will unbox a refurbished Dell Latitude E6420 from Refurb.io Canada, as well as take a look at the specs and cool features of this laptop. Please Like, Comment, and Subscribe for more great content.

Pros: Refurb.io Review

One of the best things about Refurb.io at this time is because they provide their customers with the most recognized and reputable brands when it comes to computers.

Brands such as Lenovo, IBM, Dell, and HP can be found here with categories ranging from laptops to LCDs.

You can expect the catalog of the website to be continually improved as time goes by so customers can always expect something new whenever they visit.

As mentioned earlier in the Refurb.io review, they offer refurbished products which will allow people to get their hands on top quality electronics at the lowest prices available.

    • 1 Year Warranty
    • Microsoft Certified
    • Certified ISO
    • 30 Day Guarantee
    • Track All Orders

Cons: Refurb.io Review

The only negative aspect when shopping at Refurb.io at this time is that they only provide 90 days of warranty to people who purchase items such as laptop batteries, tablets and other Apple products from them.

This means that they won’t have enough time to really test an item out if it has any problems and by the time they do, the warranty would most likely be up.

This can be quite frustrating for people especially to those who have been used to getting a longer warranty than this.

    • Limited Warranty For Accessories

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Please leave your Refurb.io review below and let us know:

  • How’s Refurb.io’s selection, prices, shipping, support, etc.?
  • Is Refurb.io legit and good website to buy refurbished laptops?
  • How are Refurb.io’s products and are they worth it?
  • Is Refurb.io a reliable and safe site today for refurbished desktops?

9 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 0.5
    Is Refurb io Legit & Safe?
    10
    Is Refurb io Reliable?
    10
    Is Refurb io Guarantee
    10
    Is Refurb io Prices
    10
    Is Refurb io Hidden Fees
    10
    Is Refurb io Shipping Cost
    10
    Is Refurb io Shipping Delivery
    10
    Is Refurb io Help & Support
    10

    Disgraceful customer service, barely able to understand them, never ever again. Computer arrived with a fist size hole in some trash looking box, with no power cord Horrible mistake beware, they could not care less!!! Did not even return my call when I phoned to report the issue.

    + PROS: There is nothing positive whatsoever....other than I Had an extra power cord.
    - CONS: Disgraceful customer service, barely able to understand them, never ever again. Computer arrived with a fist size hole in some trash looking box, with no power cord Horrible mistake beware, they could not care less!!! Did not even return my call when I phoned to report the issue.
    Helpful(0) Unhelpful(0)You have already voted this
  2. 0.5
    Is Refurb io Legit & Safe?
    10
    Is Refurb io Reliable?
    10
    Is Refurb io Guarantee
    10
    Is Refurb io Prices
    10
    Is Refurb io Hidden Fees
    10
    Is Refurb io Shipping Cost
    10
    Is Refurb io Shipping Delivery
    10
    Is Refurb io Help & Support
    10

    DO NOT BUY FROM REFURB.io – I recently purchased 7 of these “Dell” Microsoft Certified Refurbished computers from REFURB.io

    I had problems with 4 of them right from the start – Win 10 not activating and hardware issues.

    Open them up to find Refurb.io had stripped out HALF of the quality Dell components and replaced them with cheap, off or no brand Chinese components (SSD and Memory).

    The company would not respond to support requests, I had no option than to replace all of the ssd’s and memory at my expense and when the company finally reached out after a dozen emails and complaints, they offered nothing to assist me.

    DO NOT BUY FROM THESE GUYS – what they advertise is NOT what you get and they will NOT stand behind them.

    + PROS: None
    - CONS: They take out quality components and replace with cheap chinese (ssd and memory)
    Helpful(1) Unhelpful(0)You have already voted this
  3. 0.5
    Is Refurb io Legit & Safe?
    10
    Is Refurb io Reliable?
    10
    Is Refurb io Guarantee
    10
    Is Refurb io Prices
    10
    Is Refurb io Hidden Fees
    10
    Is Refurb io Shipping Cost
    10
    Is Refurb io Shipping Delivery
    10
    Is Refurb io Help & Support
    10

    PIECE OF SHIT, I WILL NEVER ORDER FROM THIS COMPANY AGAIN THE TOWER I RECEIVED IS A PIECE OF SHIT, CANT DOWNLOAD ANYTHING FROM MICROSOFT,DEFINITELY CHEAP GUESS YOU PAY FOR WHAT YOU GET, ITS A RIP OFF I WILL NEVER SUGGEST THIS TO ANYONE

    + PROS: NONE
    - CONS: CHEAP, PIECE OF SHIT
    Helpful(0) Unhelpful(0)You have already voted this
  4. 2.65
    Is Refurb io Legit & Safe?
    60
    Is Refurb io Reliable?
    10
    Is Refurb io Guarantee
    10
    Is Refurb io Prices
    60
    Is Refurb io Hidden Fees
    80
    Is Refurb io Shipping Cost
    100
    Is Refurb io Shipping Delivery
    100
    Is Refurb io Help & Support
    10

    I bought an HP Elite probook and when I received it the webcam didn’t work, and the computer was dirty as if someone spilled their milk on it. I returned the unit and they sent another. This one came with someones CD in the drive. So immediately I suspected that they don’t really go over them with a fine tooth comb. After 5 months , my older daughter and I were using it and it just died. the screen went black. I sent in for a repair and when we packed it up, my daughter bumped it on the edge of the counter putting in box. When Refurbio received it they refused warranty due to cosmetic damage and wouldn’t even tell me what was wrong, they refused to diagnose the problem because it may have nothing to do with a cosmetic dent on the side…… then they wanted money to send it back to me. I told them I would pay for the repair, I just needed it to work. They said they don’t have parts and the supervisor also said no. What computer company doesn’t repair, isn’t that part of refurbishing???? It was 2 weeks of arguing with them and getting no help, they sent it back and did not send the cord. I then had to ask them to mail cord back. This has been the worst customer service experience I have ever had, Just because the case has some cosmetic marking , like a car with a dent, doesn’t mean the engine stops working. They even told me I should just buy a new computer after giving the $340 just months ago. So I have taken to an outside repair company and they said no problem , just the screen is not functioning and they are repairing. Refurbio will never get my money or anyone I know , due to their very poor service. Not once did they say
    ” Let’s see what we can do to help you” Basis of good service starts there!!!!!!!

    Helpful(2) Unhelpful(0)You have already voted this
  5. 3.1
    Is Refurb.io Legit & Safe?
    100
    Is Refurb.io Reliable?
    60
    Refurb.io Guarantee
    20
    Refurb.io Prices
    100
    Refurb.io Hidden Fees
    100
    Refurb.io Shipping Cost
    20
    Refurb.io Shipping Delivery
    40
    Refurb.io Help & Support
    60

    So far so good, Prices are good, Good product, Not the best customer service, It took several days to ship my order from the time I ordered, at this time I can not say anything about guaranty I just got my laptop a week ago and works OK, I think it’s a gamble, and it’s a risk I took for the low price

    + PROS: Good price, Legitimate place
    - CONS: Hard to contact customer service,You have to pay shipping,slow standard shipping from the time of purchased,Limited brands and models
    Helpful(0) Unhelpful(0)You have already voted this
  6. 1.6
    Is Refurb.io Legit & Safe?
    50
    Is Refurb.io Reliable?
    10
    Refurb.io Guarantee
    10
    Refurb.io Prices
    70
    Refurb.io Hidden Fees
    10
    Refurb.io Shipping Cost
    50
    Refurb.io Shipping Delivery
    50
    Refurb.io Help & Support
    10

    I bought the lenovo thinkpad T430 i5 stating windows 10 professional yet it is saying I do not have it and have to buy it. I keep leaving messages to refurg.io and they have not returned any of my phone calls. I am planning on returning the laptop, very unsatisfied.

    Helpful(0) Unhelpful(0)You have already voted this
  7. I ordered a Dell P2414H monitor from Refurb.io and received a scratched up Dell U2412M, which is 2 years older and considerably worse in specs. I spent a week emailing their support back-and-forth, after which they told me they didn’t even have any P2414H monitors in stock. They wanted me to either waste my time mailing it back for their mistake, or take a $10 refund. I looked specifically for a P2414H for weeks and paid $130 expecting to actually receive it. Instead I got an old monitor that I could have bought for $90 in the first place. It is very unprofessional that they would sell a product they don’t even have… in fact it took them another few days to even remove its listing from the site.

  8. 3.25
    Is Refurb.io Legit & Safe?
    70
    Is Refurb.io Reliable?
    40
    Refurb.io Guarantee
    70
    Refurb.io Prices
    80
    Refurb.io Hidden Fees
    100
    Refurb.io Shipping Cost
    80
    Refurb.io Shipping Delivery
    70
    Refurb.io Help & Support
    10

    I’ve purchased many times on this website for my company.
    Most of the laptops are in good condition. I would say I had a defective rate of about 1~2 for every 10 laptops purchased. They are refurbished laptops so I understand that can happen.

    The only down side is the support. If you try to reach Refurb.io, YOU WILL BE DISAPPOINTED. Their message box is always full and they take forever to answer email and most of the time they just dont answer your emails.

    They are actually purchasing laptops from CNB Computers which is a refurbisher and distributor (Where you cannot actually purchase if you are not a company) Their price is honestly really good, you can get some good quality computers for a cheap price. For the laptops where i’ve had issues, I contacted CNB Directly and had no problem what so ever.

    Overall I do recommend purchasing their but keep in mind you will need to contact a Third party for your warranty. (You will recieve all the info in the box with your purchase)

    + PROS: Cheap productMostly grade A computers1 yr warranty on every laptopsFree shipping (With code "FREESHIP")
    - CONS: Customer support almost non existant
    Helpful(1) Unhelpful(2)You have already voted this
  9. 0.3
    Is Refurb.io Legit & Safe?
    10
    Is Refurb.io Reliable?
    10
    Refurb.io Guarantee
    10
    Refurb.io Prices
    0
    Refurb.io Hidden Fees
    0
    Refurb.io Shipping Cost
    0
    Refurb.io Shipping Delivery
    10
    Refurb.io Help & Support
    10

    I wish I had seen these reviews before opting to buy a refurbished laptop from refurb.io. I bought a Lenovo X220 and within 2 months of using the laptop it started having random shutdowns. This is a known Lenovo X220 issue which also I wish I had searched before making the purchase. So, I contacted refurb.io and they e-mailed a prepaid shipping label. A month after sending the laptop to refurb.io and with no communication I sent them e-mails inquiring about the issue and was told that the motherboard showed liquid damage and the warranty was void. I have asked them for proof of the liquid damage and have not heard anything back since. I got the laptop back today with a note saying liquid damage and the warranty is void. Just like the other posters have mentioned the warranty is just a sham and the liquid damage seems to be a standard reply they use to avoid fixing any issues with the refurbished laptops.

    + PROS: None
    - CONS: Risk of getting a lemon and a water damage excuse. STAY AWAY!
    Helpful(1) Unhelpful(0)You have already voted this

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