Cruise Direct Reviews 2024
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PROS:
Cruise Direct is a company that specializes in cruises around the world. There are many things to like about Cruise Direct including the fact that they are partners with all the major cruise line companies. They also have ports on virtually every continent, ensuring you can find the cruise that suits your needs. One great feature of Cruise Direct is that they offer payment plans if you buy in advance. This is especially helpful, especially if you don’t have the entire amount on hand. Their staff are amazing to work with, and are very knowledgeable concerning all different cruise types and matching you with the perfect one. They have received an A+ rating with the Better Business Bureau (BBB), which shows they value and put their customers first. Cruise Direct will work to make sure your trip is the best it can be, and will resolve any and all issues quickly and professionally. They will price match if you find the same cruise from a different company at a lower price, some restrictions apply.
- Cruise Direct 100% Best Price Guarantee (Price Match)
- Members of Cruise Lines International Association
- Over 15,000 Cruises Sailed
- Flexible Payment Plans
- Knowledgeable Cruise Expert Agents
- A+ BBB Rating
CONS:
The only drawback to Cruise Direct is the overall price. While the price is fairly high, it actually hits the median price for most cruises available on the internet today. That being said, customers can expect to find much the same kind of prices all across the board. With Cruise Direct, you are getting much more than just a cruise. At CruiseDirect.com, you are getting a well-planned vacation, with help every step of the way. This is possible thanks to the amicable and knowledgeable staff.
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False advertisement. They said no cancellation fee but then try to charge $35 per person
They claim to be BBB Accredited Business but there is no record of them in bbb.org
False advertisement. They said no cancellation fee but then try to charge $35 per person
They claim to be BBB Accredited Business but there is no record of them in bbb.org
They never take responsibility when problem happens.
Shitty company