Bonanza Reviews 2018

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5.4 Total Score
13 reviews
Summary

Overall, Bonanza.com is a legit website who's been in business since 2008, but as you can see below there are mixed reviews and feedback from customers.

Bonanza's customer support can be slow to respond via email. They have a great concept and design, especially for the seller. The buyer can still benefit as there are thousands of items to choose from.

Make sure you do your research and only buy from sellers that you trust and that are reputable.

Although a refund can be issued, it can be quite a lengthy process as you must go through PayPal and file a claim. Besides this hassle, Bonanza can be a good place to pick up your favorite item at a bargain price.

Also, make sure that you check Bonanza's Top FAQ's first prior to ordering just to make your experience is good.

5.4Editor's score
Is Bonanza Legit & Safe?
6
Is Bonanza Reliable?
5
Bonanza Guarantee
5
Bonanza Prices
7
Bonanza Hidden Fees
3.5
Bonanza Shipping Cost
6.5
Bonanza Legitimate Sellers/Seller Verification Process
5
Bonanza Help & Support
5.5
4.4User's score
Is Bonanza Legit & Safe?
4.4
Is Bonanza Reliable?
4.3
Bonanza Guarantee
4.3
Bonanza Prices
5
Bonanza Hidden Fees
4.3
Bonanza Shipping Cost
5.6
Bonanza Legitimate Sellers/Seller Verification Process
3.8
Bonanza Help & Support
4
Add your review  |  Read reviews and comments

Leave Your Bonanza Review Below
Your Feedback Matters!

We want to hear from you, so let us know below:

How’s Bonanza’s selection, prices, shipping, support, etc.? Is Bonanza legit and trustworthy website to use? How’s Bonanza’s quality and is it authentic? Is Bonanza safe website and reliable today?

The Good
PROS:
  • A+ BBB Rating
  • Safe & Secure Checkout
  • Easy Web Store Setup
  • Best Overall Online Marketplace of 2014 (EcommerceBytes)
  • 50 Best Websites of 2014 (Time)
  • Thousands of Items and Sellers to Choose From
  • Connecting Buyers and Sellers Worldwide

is-bonanza-legit-safe-cnn-time-shopper-friendly
Sellers Get 3x More Shoppers w/ Pro Membership

One thing we good for sellers is Bonanza offers a Pro Membership with 3 package price points at $25, $55, and $167 a month that’s suppose to help increase your daily page views and says “Get 3x More Shoppers” with turbo traffic.

bonanza-pro-membership-feature-turbo-traffic
Voted Best Place to Sell Online

You will find just about everything being sold at Bonanza, which is similar to eBay and Craigslist.

Bonanza was voted “Best Overall Marketplace” by over 50,000 sellers who voted them over eBay, Amazon, and Etsy.com.

They were was named “Best Entrepreneurial Company in America” by Entrepreneur Magazine in 2016.

is-bonanza-safe-website-review
Selling Fees Lower Then Amazon & eBay

Currently, the selling fee is 9%, which includes 5.5% for Google shopping ads plus 3.5% base fee, whereas Amazon is 20% and eBay is 12% seller fees.

With minimal fees for sellers, good customer support and a simple web store set up process, signing up for a free trial here is simple.

Bonanza also only takes a small fee for each sale—and only at the point of sale, not when posting.

Another thing to mention is there “Seller tips for Success” that’s worth taking a look at if you’re thinking about selling on Bonanza.

bonanza-review-seller-fee-pricing
bonaza-vs-amazon-vs-ebay-selling-fees

Buyers can make bids here, and the seller responds accordingly. It seems that buyers have unlimited bids, so there is a chance for negotiation.

The Not So Good
CONS:
  • Returns Can Vary Per Seller
  • Must Research Seller for Reliability
  • Lengthy Refund Process
  • Fees

According to the Better Business Bureau, Bonanza.com currently has over 90 negative reviews filed against them even though they have an A+ overall BBB rating.

bonanza-reviews-bbb.org-complaints-legit
How to Check Each Sellers Return & Refund Policy

First, Bonanza doesn’t house or ship any inventory and they are a similar platform to eBay.com but will lower selling fees.

One thing we noticed is that returns can vary per seller and you can check the return policy under each seller details.

If you still need more information on the return process you can fill out the “Send them a message” to the seller on your order page, and you should hear back within 24-48 hours. You can also, check out the new Knowledge Base or the Community Help Forum they have on Bonanza’s website.

bonanza-review-return-policy-seller
How to Know if Seller is Legit

A quick look at customer reviews and testimonials reveals that not all sellers here are legit at Bonanza.com.

Whether items were never received or not as described, research is recommended before buying—a little digging can help to avoid a great deal of trouble later on.

One way to make sure you have a positive buying experience is to look for items that have the “Top Rated Seller” status.

bonanza-reviews-top-rated-sellers-reliable
Canceling Your Pro Membership - Any Refund?

There are no refunds for canceling your Bonanza Pro Membership.

When in your account online go to “View Benefits” and there should be a link there to submit a cancelation request.

Here are the steps below:

bonanza-review-cancel-membership-subsrcription

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13 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 1.05
    Is Bonanza Legit & Safe?
    0
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    70
    Bonanza Hidden Fees
    10
    Bonanza Shipping Cost
    50
    Bonanza Legitimate Sellers/Seller Verification Process
    10
    Bonanza Help & Support
    10

    2 instances.
    #1. Paid for an item and waited for item to arrive. 4 days later I asked for Tracking number, they sent Refund, I didn’t ask for a refund. Messaged seller, no response. Messaged SUPPORT, no response. ( SCAM ??? )
    #2. Made an offer on an item. 2 days later, my “Account” I noticed my offer had vanished. No message why, just POOF! ( SCAM? )
    .
    As far as I’m concerned they’re a SCAM website.
    .

    + PROS: GOOD LOOKING STUFF that you can't buy.
    - CONS: You can't buy the GOOD LOOKING STUFF there.
    Helpful(0) Unhelpful(1)You have already voted this
  2. 3.05
    Is Bonanza Legit & Safe?
    90
    Is Bonanza Reliable?
    80
    Bonanza Guarantee
    80
    Bonanza Prices
    40
    Bonanza Hidden Fees
    10
    Bonanza Shipping Cost
    90
    Bonanza Legitimate Sellers/Seller Verification Process
    30
    Bonanza Help & Support
    70

    Youre so cool! I dont suppose Ive read anything like this before. So good to search out someone with some original thoughts on this subject. realy thanks for starting this up.

    + PROS: Reliable
    - CONS: Bonanza Hidden Fees
    Helpful(0) Unhelpful(0)You have already voted this
  3. 4.65
    Is Bonanza Legit & Safe?
    90
    Is Bonanza Reliable?
    100
    Bonanza Guarantee
    100
    Bonanza Prices
    100
    Bonanza Hidden Fees
    100
    Bonanza Shipping Cost
    90
    Bonanza Legitimate Sellers/Seller Verification Process
    100
    Bonanza Help & Support
    70

    I really love Bonanza .. i used many time of bonanza product ,,, i am h this happy to visit this article thanks..

    Helpful(0) Unhelpful(0)You have already voted this
  4. I imported more than 1K items from eBay a month ago, where I have also been selling for years.

    More than a 1000 items, the busiest selling month of the year (December) and not a single sale on Bonanza… (more than a 100 sales on eBay and 50 on Tradesy during the same month…)

    The concept is great, the import process fine, but at the end of the day, when the site does not bring any buyers, the question is what is the point?

    I will give it a bit more time – if there are no sales in the next couple of weeks, I will chuck this one as a a bit of a waste of time, and deactivate the booth, as I just can’t justify spending any time even monitoring this one.

    Dana, at least for me, this is not a successful or profitable site on which to sell item. Nothing sells on this site…

  5. 2.35
    Is Bonanza Legit & Safe?
    40
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    100
    Bonanza Hidden Fees
    100
    Bonanza Shipping Cost
    100
    Bonanza Legitimate Sellers/Seller Verification Process
    10
    Bonanza Help & Support
    10

    I just bought something from Bonanza or WackySports or Luis Ultimate or whoever TF I paid the $$ to. My Bonanza purchase confirmation email said I purchased it from WackySports, but the PayPal confirmation said Luis Ultimate. I’m guessing WackySports is the vendor on Bonanza and Luis Ultimate is a shipping company? Regardless, Bonanza is based out of Seattle, I guess, but the item is going to take at least to weeks to get here (so they say) which means it’s coming from overseas. Should have just paid more and used Ebay, Amazon or NFLGear.com. Note: Good luck Googling WackySports or Luis Ultimate.

    + PROS: Everything is cheap. Including the customer service, if it exists that is.
    - CONS: Shipping time and response from anyone.
    Helpful(0) Unhelpful(0)You have already voted this
  6. 0.9
    Is Bonanza Legit & Safe?
    10
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    10
    Bonanza Hidden Fees
    10
    Bonanza Shipping Cost
    80
    Bonanza Legitimate Sellers/Seller Verification Process
    10
    Bonanza Help & Support
    10

    Bonanza may be legit, but it’s impotent re. oversight and guarantee.
    I received an inferior product from a seller––a copy of the expensive item I’d ordered––and despite numerous contacts w/ the seller AND Bonanza reps, I haven’t received refund/ return confirmation. In the meantime, my credit account and living space have been negatively impacted.

    Never again. Stick w/ Amazon.

    + PROS: Shipping is free and fast.
    - CONS: Inferior items shipped––not those advertised. Refund/return, thus far, non-existent.
    Helpful(0) Unhelpful(0)You have already voted this
  7. 0.5
    Is Bonanza Legit & Safe?
    10
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    10
    Bonanza Hidden Fees
    10
    Bonanza Shipping Cost
    10
    Bonanza Legitimate Sellers/Seller Verification Process
    10
    Bonanza Help & Support
    10

    I have to agree with some of the sellers who have posted. I haven’t been on Bonanza very long and except for two buyers left over from Ebay, I haven’t sold a thing and my prices are DIRT cheap. 2 cents for practically everything is not unreasonable is it? Thought if I reduced everything down to as cheap as I could get it, other than offering everything for free, SOMEONE would want to buy SOMETHING from me. Boy was I wrong!!! Unfortunately I was banned from selling on Ebay for having the GAUL to buy things while I was not selling but recuperating from surgery. Because I canceled several items (notified my buyers and refunded them their money including sending a photo of the white board in my hospital room), and despite Ebay saying they “understood” they still banned me for the rest of my life. So I thought I’d give Bonanza a try. But in order to get more traffic I have to pay them MORE than it cost to sell things on Ebay. Very disappointed with the site.

    + PROS: It is an alternative to Ebay.
    - CONS: Not much traffic unless you pay extra for the privilege of having them make your items available on the internet at large. No one really sees you otherwise, not even at extremely low prices.
    Helpful(1) Unhelpful(0)You have already voted this
  8. 5
    Is Bonanza Legit & Safe?
    100
    Is Bonanza Reliable?
    100
    Bonanza Guarantee
    100
    Bonanza Prices
    100
    Bonanza Hidden Fees
    100
    Bonanza Shipping Cost
    100
    Bonanza Legitimate Sellers/Seller Verification Process
    100
    Bonanza Help & Support
    100

    I ordered two id badges from Bonanza and read reviews after I purchased the items (dumb. I know). All the reviews I was seeing was “fraud”, “DON’T DO IT”, “stay away”, “never got my items”. I felt like an idiot for not researching BEFORE hand. Two days later, received my items and they were beyond perfect. The looked very legit, great printing, even came with the clips for the id badges. I had an amazing and quick experience (aside from the 48 hours I thought I had been bamboozled)

    Helpful(1) Unhelpful(0)You have already voted this
  9. 0.4
    Is Bonanza Legit & Safe?
    10
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    10
    Bonanza Hidden Fees
    10
    Bonanza Shipping Cost
    0
    Bonanza Legitimate Sellers/Seller Verification Process
    10
    Bonanza Help & Support
    10

    Marketing Very Poor. Bonanza Answer Pay More! We Sell A Lot More On Smaller Sites & Have A Lot More Traffic. Suck You In On Paying Higher & Higher Fees. Don’t Waste Your Time On This Attractive Site. Looks Good But That’s ALL.

    + PROS: pretty
    - CONS: Marketing Very Poor. Bonanza Answer Pay More! We Sell A Lot More On Smaller Sites & Have A Lot More Traffic. Suck You In On Paying Higher & Higher Fees. Don't Waste Your Time On This Attractive Site. Looks Good But That's ALL.
    Helpful(0) Unhelpful(0)You have already voted this
  10. 0.5
    Is Bonanza Legit & Safe?
    10
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    10
    Bonanza Hidden Fees
    10
    Bonanza Shipping Cost
    10
    Bonanza Legitimate Sellers/Seller Verification Process
    10
    Bonanza Help & Support
    10

    I ordered an $18 item through Bonanza. My card was charged but no merchandise was ever received. I received a confirmation e-mail but never got a tracking number. After 2 weeks the I sent an e-mail and called the seller, no response. I then contacted Bonanza and after 3 days of e-mails going back and forth they basically told me to go dispute this on my own.
    Some customer service! I use their site to purchase an item from their listed customer and when the product isn’t delivered they tell me to handle it myself. Great business model.

    Helpful(15) Unhelpful(5)You have already voted this
  11. 0.5
    Is Bonanza Legit & Safe?
    10
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    10
    Bonanza Hidden Fees
    10
    Bonanza Shipping Cost
    10
    Bonanza Legitimate Sellers/Seller Verification Process
    10
    Bonanza Help & Support
    10

    Found Bonanza while searching for eBay alternatives. The site is legit; our business lists many products for sale there. However- if you are looking to become a vendor there, keep this in mind:

    They charge a percentage for every sale made. While they advertise that they are less expensive to use than eBay, it is simply not true. Their base commission- the cheapest platform avaialble- may be less than eBay’s, but Bonanza *charges* vendors for internet visibility. That’s right- if you pick the cheapest platform, nobody sees your products via google search. You have to pick the next higher platform to get any kind of internet visibility, and that platform is instantly more expensive than selling on eBay.

    eBay offers that visibility for free…

    Tip for consumers: If you want to sell- stick with eBay; it is cheaper in the long run, and you get more visibility on the internet, which equates to more sales. We are no fans of eBay, but Bonanza lies about their fees, which is a deal breaker.

    Helpful(0) Unhelpful(0)You have already voted this
  12. I have been selling on eBay foir over 13 years with great success. I tried Bonanza a couple of years ago and never made a single sale. Their import system was terrible. I just decided to reactivate my booth and try it aain as it was rated as one of the best places to sell now. The import system has improved vastly! However, they charged my for my free trial and I am reading so many reviews saying that the site gets no traffic and they are not making sales. So, sorry for the lengthy reply, but are you acutally finding it to be a successful and profitable site on which to sell your items?

  13. I have the same experience. It is almost a month now and the seller has not responded to my two emails. The seller took down the listed item. Logic would dictate that the seller is shady perhaps trying to buy time to sell the item at a higher price. When confronted, the seller took down the listing.

    15 Children’s Books Lot Ian Falconer David Shannon Laura Numeroff

    Sold by jrcbrat

    Purchased on 08/22/16.

    I would caution purchasers to investigate the seller before buying from the seller as Bonanza.com would NOT assist. They basically told me to “contact and resolve the matter myself directly with the seller.” I would really like to know how I can resolve the matter when the seller is refusing to respond. Personally, I will never deal with Bonanza.com either – very poor business practice on their part from a customer service standpoint. EBay would NEVER allow this nonsense to happen!

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