Bonanza Reviews 2019

Save 25% off Bonanza
Bonanza Reviews 2019
Bonanza Reviews 2019
Save 25% off Bonanza

We are independently owned and the opinions are ours. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.

5.4 Total Score
9 reviews
Review Summary

Overall, Bonanza.com is a legit website who's been in business since 2008, but as you can see below there are mixed reviews and feedback from customers.

Bonanza's customer support can be slow to respond via email. They have a great concept and design, especially for the seller. The buyer can still benefit as there are thousands of items to choose from.

Make sure you do your research and only buy from sellers that you trust and that are reputable.

Although a refund can be issued, it can be quite a lengthy process as you must go through PayPal and file a claim. Besides this hassle, Bonanza can be a good place to pick up your favorite item at a bargain price.

Also, make sure that you check Bonanza's Top FAQ's first prior to ordering just to make your experience is good.

5.4Expert Score
Is Bonanza Legit & Safe?
6
Is Bonanza Reliable?
5
Bonanza Guarantee
5
Bonanza Prices
7
Bonanza Hidden Fees
3.5
Bonanza Shipping Cost
6.5
Bonanza Legitimate Sellers/Seller Verification Process
5
Bonanza Help & Support
5.5
3.5User's score
Is Bonanza Legit & Safe?
3.7
Is Bonanza Reliable?
3
Bonanza Guarantee
3
Bonanza Prices
3.8
Bonanza Hidden Fees
4
Bonanza Shipping Cost
4.2
Bonanza Legitimate Sellers/Seller Verification Process
3.8
Bonanza Help & Support
2.7
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Leave Your Bonanza Review Below
Your Feedback Matters!

We want to hear from you, so let us know below:

How’s Bonanza’s selection, prices, shipping, support, etc.? Is Bonanza legit and trustworthy website to use? How’s Bonanza’s quality and is it authentic? Is Bonanza safe website and reliable today?

The Good
PROS:
  • A+ BBB Rating
  • Safe & Secure Checkout
  • Easy Web Store Setup
  • Best Overall Online Marketplace of 2014 (EcommerceBytes)
  • 50 Best Websites of 2014 (Time)
  • Thousands of Items and Sellers to Choose From
  • Connecting Buyers and Sellers Worldwide

is-bonanza-legit-safe-cnn-time-shopper-friendly
Sellers Get 3x More Shoppers w/ Pro Membership

One thing we good for sellers is Bonanza offers a Pro Membership with 3 package price points at $25, $55, and $167 a month that’s suppose to help increase your daily page views and says “Get 3x More Shoppers” with turbo traffic.

bonanza-pro-membership-feature-turbo-traffic
Voted Best Place to Sell Online

You will find just about everything being sold at Bonanza, which is similar to eBay and Craigslist.

Bonanza was voted “Best Overall Marketplace” by over 50,000 sellers who voted them over eBay, Amazon, and Etsy.com.

They were was named “Best Entrepreneurial Company in America” by Entrepreneur Magazine in 2016.

is-bonanza-safe-website-review
Selling Fees Lower Then Amazon & eBay

Currently, the selling fee is 9%, which includes 5.5% for Google shopping ads plus 3.5% base fee, whereas Amazon is 20% and eBay is 12% seller fees.

With minimal fees for sellers, good customer support and a simple web store set up process, signing up for a free trial here is simple.

Bonanza also only takes a small fee for each sale—and only at the point of sale, not when posting.

Another thing to mention is there “Seller tips for Success” that’s worth taking a look at if you’re thinking about selling on Bonanza.

bonanza-review-seller-fee-pricing
bonaza-vs-amazon-vs-ebay-selling-fees

Buyers can make bids here, and the seller responds accordingly. It seems that buyers have unlimited bids, so there is a chance for negotiation.

The Not So Good
CONS:
  • Returns Can Vary Per Seller
  • Must Research Seller for Reliability
  • Lengthy Refund Process
  • Fees

According to the Better Business Bureau, Bonanza.com currently has over 90 negative reviews filed against them even though they have an A+ overall BBB rating.

bonanza-reviews-bbb.org-complaints-legit
How to Check Each Sellers Return & Refund Policy

First, Bonanza doesn’t house or ship any inventory and they are a similar platform to eBay.com but will lower selling fees.

One thing we noticed is that returns can vary per seller and you can check the return policy under each seller details.

If you still need more information on the return process you can fill out the “Send them a message” to the seller on your order page, and you should hear back within 24-48 hours. You can also, check out the new Knowledge Base or the Community Help Forum they have on Bonanza’s website.

bonanza-review-return-policy-seller
How to Know if Seller is Legit

A quick look at customer reviews and testimonials reveals that not all sellers here are legit at Bonanza.com.

Whether items were never received or not as described, research is recommended before buying—a little digging can help to avoid a great deal of trouble later on.

One way to make sure you have a positive buying experience is to look for items that have the “Top Rated Seller” status.

bonanza-reviews-top-rated-sellers-reliable
Canceling Your Pro Membership - Any Refund?

There are no refunds for canceling your Bonanza Pro Membership.

When in your account online go to “View Benefits” and there should be a link there to submit a cancelation request.

Here are the steps below:

bonanza-review-cancel-membership-subsrcription

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I enjoy finding new companies and reviewing their products and services! Shopping online should be simple, safe, and secure with reliable service, and a money back guarantee!

12 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 0.5
    Is Bonanza Legit & Safe?
    10
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    10
    Bonanza Hidden Fees
    10
    Bonanza Shipping Cost
    10
    Bonanza Legitimate Sellers/Seller Verification Process
    10
    Bonanza Help & Support
    10

    The worst!

    + PROS: Absolutely None!
    - CONS: This is the most horrible website! I wrote a horrible review. They actually had the nerve to change it, saying i gave 5 stars and loved working with the seller! I DID NOT write that! Stay as far away from this company or whatever it is! SCAM😡
    Helpful(0) Unhelpful(0)You have already voted this
  2. Never buy thru them again. You are on your own and don’t even have an email for seller.

  3. 0.85
    Is Bonanza Legit & Safe?
    20
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    20
    Bonanza Hidden Fees
    40
    Bonanza Shipping Cost
    20
    Bonanza Legitimate Sellers/Seller Verification Process
    20
    Bonanza Help & Support
    0

    Complete waste of your time as a seller. I have over 400 sales on Ebay and was looking for another online site to sell on because Ebay is terrible for small sellers. Guess what? So is Bonanza. They simply have no buyers and they do not advertise their site so hardly anyone knows about it. I think I had items on there for two years off and on and made one sale in all that time. Bonanza will charge a seller a commission, even though the buyer has not paid for the item. Customer service is horrible and rarely gets back to you. Ebay is bad and Bonanza even more so, stay clear.

    + PROS: HaHa What pros?
    - CONS: All of them I think....don't waste your time.
    Helpful(0) Unhelpful(0)You have already voted this
  4. They lost my item and after several weeks they admitted it was sent to the wrong address and offered me a refund…..that was 6 weeks ago, no reponse and no item and no refund.
    Anyone at bonanza reading this my Order No is 56883458
    Please help.

    Buyer beward.

  5. Awful costumer service. No chance of a refund . If you dont receive it…..tough. you are on your own.
    Never again, i lost $50 . But i gained a lesson on where not to buy. That is Bonanza.

  6. No item received, sent to the wrong address.
    Then no refund , just told to claim off my credit card company …..
    Cowboys.
    BEWARE if you dont get your item, dont expect sympathy. You are on your own.

  7. 1.3
    Is Bonanza Legit & Safe?
    80
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    10
    Bonanza Hidden Fees
    10
    Bonanza Shipping Cost
    0
    Bonanza Legitimate Sellers/Seller Verification Process
    80
    Bonanza Help & Support
    10

    Spent 10 years there selling. Sold over 100 items. Few customers. Then one night a captcha got me. Contacted support they blamed Norton, my ISP, my computer, everyone but themselves. Norton spent 2 hrs checking out my computer – no problems, ISP checked no problems, two computer experts said Bonanza problem. I was posting in the Ask The Community to see if anyone else was having this problem, found a couple but Bonanza kept deleting the posts. Then they blocked me from posting there, blocked me from using the chat box in my booth and blocked me from using the Bmail. If someone sends a Bmail with a question I can’t even answer it. Support won’t even answer my questions any more as I wanted to know why I was blocked. So I don’t recommend selling here. I wasted 10 years just to get locked out with no explanation. There are other sites. And Bonanza doesn’t have many customers plus you have to pay a higher % if you want you items advertised and then they are miss marked.

    + PROS: Listing form
    - CONS: Customer Support. No customers. Items marked wrong on Google. The way they sort listings. Fees.
    Helpful(1) Unhelpful(1)You have already voted this
  8. Not a single thing i can say about Bonanza can be good.
    None of my items did i receive , NO response from the seller , even after several polite emails.
    I will never buy from this company again and i would strongly sugestnyou dont either.
    I lost my money , i hope youmdont lose yours.

  9. 1.05
    Is Bonanza Legit & Safe?
    10
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    30
    Bonanza Hidden Fees
    30
    Bonanza Shipping Cost
    50
    Bonanza Legitimate Sellers/Seller Verification Process
    20
    Bonanza Help & Support
    10

    I would just like to add a Serious Caution on selling on BONANZA. I made a few sales there and then got a bunch of no pay’s. Guess what. There is no way to cancel an order for non payment and Bonanza wants the commission anyway. They ended up billing me a lousy $32 for orders never paid for and thus not shipped. I consider them to be nothing more than scammers. How do you charge commission when payment or non payment goes through your site and you can clearly see it was not paid for. I would steer clear of BONANZA

    + PROS: They sign you up easily but then you will get orders from non payers and incredibly Bonanza charges commission even though they see the customer never paid.
    - CONS: I would just like to add a Serious Caution on selling on BONANZA. I made a few sales there and then got a bunch of no pay's. Guess what. There is no way to cancel an order for non payment and Bonanza wants the commission anyway. They ended up billing me a lousy $32 for orders never paid for and thus not shipped. I consider them to be nothing more than scammers. How do you charge commission when payment or non payment goes through your site and you can clearly see it was not paid for. I would steer clear of BONANZA
    Helpful(4) Unhelpful(0)You have already voted this
  10. 1
    Is Bonanza Legit & Safe?
    10
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    10
    Bonanza Hidden Fees
    60
    Bonanza Shipping Cost
    50
    Bonanza Legitimate Sellers/Seller Verification Process
    10
    Bonanza Help & Support
    0

    Worst shopping experiance i ever had, item not delivered, no reponse to my 4 emails, just took my money, probably laughing all the way to the bank.

    Please beware if you are considering purchasing from this company.

    + PROS: There are no pros
    - CONS: Lose your money.
    Helpful(6) Unhelpful(0)You have already voted this
  11. 1.05
    Is Bonanza Legit & Safe?
    0
    Is Bonanza Reliable?
    10
    Bonanza Guarantee
    10
    Bonanza Prices
    70
    Bonanza Hidden Fees
    10
    Bonanza Shipping Cost
    50
    Bonanza Legitimate Sellers/Seller Verification Process
    10
    Bonanza Help & Support
    10

    2 instances.
    #1. Paid for an item and waited for item to arrive. 4 days later I asked for Tracking number, they sent Refund, I didn’t ask for a refund. Messaged seller, no response. Messaged SUPPORT, no response. ( SCAM ??? )
    #2. Made an offer on an item. 2 days later, my “Account” I noticed my offer had vanished. No message why, just POOF! ( SCAM? )
    .
    As far as I’m concerned they’re a SCAM website.
    .

    + PROS: GOOD LOOKING STUFF that you can't buy.
    - CONS: You can't buy the GOOD LOOKING STUFF there.
    Helpful(4) Unhelpful(1)You have already voted this
  12. I imported more than 1K items from eBay a month ago, where I have also been selling for years.

    More than a 1000 items, the busiest selling month of the year (December) and not a single sale on Bonanza… (more than a 100 sales on eBay and 50 on Tradesy during the same month…)

    The concept is great, the import process fine, but at the end of the day, when the site does not bring any buyers, the question is what is the point?

    I will give it a bit more time – if there are no sales in the next couple of weeks, I will chuck this one as a a bit of a waste of time, and deactivate the booth, as I just can’t justify spending any time even monitoring this one.

    Dana, at least for me, this is not a successful or profitable site on which to sell item. Nothing sells on this site…

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