Couture Candy Reviews 2018

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Couture Candy Reviews 2018
Couture Candy Reviews 2018
Save 15% off CoutureCandy

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We are independently owned and the opinions are ours. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.

Is Couture Candy a Legitimate Website?

8.4 Total Score
8 reviews
Summary

But that is all there is to it when it comes to the negative aspect of the store. There are loads of positive things that one can benefit from when purchasing here such as multiple discounted deals, categories, designer brands and choices to choose from. Apart from that, you are also guaranteed high-quality customer service when you call the online store for any queries. Folks will just have to remember that the shipping returns will not be compensated by the store for whatever reason. Be sure that you read this CoutureCandy.com review advice before making a purchase.

8.4Expert Score
Is Couture Candy Legit & Safe?
8
Is Couture Candy Reliable?
8
Couture Candy Guarantee
8.5
Couture Candy Prices
7
Couture Candy Hidden Fees
10
Couture Candy Shipping Cost
8
Couture Candy Shipping Delivery
8
Couture Candy Help & Support
10
2.8User's score
Is Couture Candy Legit & Safe?
2.1
Is Couture Candy Reliable?
2.1
Couture Candy Guarantee
2.1
Couture Candy Prices
4
Couture Candy Hidden Fees
4.2
Couture Candy Shipping Cost
3.3
Couture Candy Shipping Delivery
3.2
Couture Candy Help & Support
1.8
Add your review  |  Read reviews and comments

Pros: Couture Candy Review

When you visit the website to look for items to purchase, you will have the option to browse by designer and category.

Upon clicking, let’s say for designers, people will be presented with a page that lists all of their designers from A to Z.

If you choose to shop by category, you can do so by selecting either dresses, tops, bottoms, pants, sweaters and many more after choosing the option.

It is very easy and simple to shop for the items that you are looking for today.

You are also guaranteed that the styles they provide are those that are trending in the fashion world right now.

  • 14 Day Guarantee
  • Numerous Choices Available
  • Safe & Secure Checkout
  • Regular Discount Deals

Cons: Couture Candy Review

The only negative part that can be said in this Couture Candy review is that the online store does not provide a refund when it comes to the shipping charges that customers have incurred upon sending back an item.

This would mean that returns for any reason would make the customers responsible for the shipping cost that they will get.

This kind of situation can be quite frustrating for many people especially since it is usually understood that the CoutureCandy.com will make compensations when it comes to this.

Please bear this in mind before you make a decision.

  • No Refund on Shipping Charges

Please leave your Couture Candy review, feedback, or comments below. Thank you!

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10 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 2.1
    Is Couture Candy Legit & Safe?
    10
    Is Couture Candy Reliable?
    10
    Couture Candy Guarantee
    10
    Couture Candy Prices
    50
    Couture Candy Hidden Fees
    80
    Couture Candy Shipping Cost
    70
    Couture Candy Shipping Delivery
    100
    Couture Candy Help & Support
    10

    Total scam. Crappy product. No refunds. Rude customer service. BUYER BEWARE

    + PROS: fast shipping
    - CONS: no refunds rude customer service overpriced product size doesn't match size guide
    Helpful(0) Unhelpful(0)You have already voted this
  2. 1.25
    Is Couture Candy Legit & Safe?
    10
    Is Couture Candy Reliable?
    10
    Couture Candy Guarantee
    10
    Couture Candy Prices
    50
    Couture Candy Hidden Fees
    100
    Couture Candy Shipping Cost
    10
    Couture Candy Shipping Delivery
    0
    Couture Candy Help & Support
    10

    Terrible company!
    Any customer who attempts to make a return must be ready that Candy Couture will first tell u that u need to accept a store credit that is good for only 6 months! Then once U agree to that, they reduce your credit by exorbitant return fee charges. We spend $270 on a dress and then was forced into accepting the store credit.
    Below are the fees and charges they charged against the store credit:
    Fees Deducted:
    Restocking Fee: $54.00
    Freight Cost: $16.00
    Handling Fee: $10.00
    Return Label: $20.40

    TOTAL CHARGES DEDUCTED FROM STORE CREFIT $100+

    They obviously never have a repeat customer after they try to make a return!!

    - CONS: Terrible company! Any customer who attempts to make a return must be ready that Candy Couture will first tell u that u need to accept a store credit that is good for only 6 months! Then once U agree to that, they reduce your credit by exorbitant return fee charges. We spend $270 on a dress and then was forced into accepting the store credit. Below are the fees and charges they charged against the store credit: Fees Deducted: Restocking Fee: $54.00 Freight Cost: $16.00 Handling Fee: $10.00 Return Label: $20.40 TOTAL CHARGES DEDUCTED FROM STORE CREFIT $100+ They obviously never have a repeat customer after they try to make a return!!
    Helpful(1) Unhelpful(0)You have already voted this
  3. 0.5
    Is Couture Candy Legit & Safe?
    10
    Is Couture Candy Reliable?
    10
    Couture Candy Guarantee
    10
    Couture Candy Prices
    10
    Couture Candy Hidden Fees
    10
    Couture Candy Shipping Cost
    10
    Couture Candy Shipping Delivery
    10
    Couture Candy Help & Support
    10

    DO NOT TRUST!!! I ordered two dress from couture candy and when they came they were a complete MISREPRESENTATION of what I saw online. When I told them that the dresses looked NOTHING like what I ordered to the point that I didn’t even take them out of the plastic wrap, they gave us a very hard time about the returns. After plenty back and forth they finally agreed to let us return the dresses. Once we returned it, they emailed us that they received both dresses and they need to check the quality of the dresses. Then when we followed up, they reported that they now never received one of the dresses. This website is a COMPLETE SCAM. They have TERRIBLE COSTUMER SERVICE and they do everything in their power to steal your money. SHOP ANYWHERE ELSE!!! THEY ARE THE WORST.

    + PROS: THERE ARE NO PROS
    - CONS: MISREPRESANTATION OF DRESSES ON WEBSITE TERRIBLE COSTUMER SERVICE NO RETURNS LIARS
    Helpful(1) Unhelpful(0)You have already voted this
  4. 0.75
    Is Couture Candy Legit & Safe?
    20
    Is Couture Candy Reliable?
    20
    Couture Candy Guarantee
    20
    Couture Candy Prices
    20
    Couture Candy Hidden Fees
    20
    Couture Candy Shipping Cost
    20
    Couture Candy Shipping Delivery
    0
    Couture Candy Help & Support
    0

    Hidden fees!!! 20% re stocking if you got 10% discount for first time customer, over the full price! And shipping both ways $28 each by weight!
    And you’ll never get your money back, just store credit. They never answer the phone and e mails only after 3-4 days! Will never buy anything from them again!

    Helpful(1) Unhelpful(0)You have already voted this
  5. I totally agree with Rachel. Shipping takes FOREVER and if you don’t like your purchases, just trash them. They’ll never respond nor refund your money. They’re the WORST! Don’t ever buy from them if you don’t want to waste your money and time. WORST!! WORST!! WORST!! WORST!! WORST!!

  6. 0.1
    Is Couture Candy Legit & Safe?
    0
    Is Couture Candy Reliable?
    0
    Couture Candy Guarantee
    0
    Couture Candy Prices
    20
    Couture Candy Hidden Fees
    0
    Couture Candy Shipping Cost
    0
    Couture Candy Shipping Delivery
    0
    Couture Candy Help & Support
    0

    I’ll keep this short and to the point since my horrible experience is just like the others. I bought two dresses in December 2017 believing I could return if unhappy. They told me processing took two days and shipping is 4 business days. It took twice as much time if not longer to receive my dresses. I missed the date to wear them and they will not give me a refund just in store credit. I’ve called there number over 20 times and they only answered phone once, promised to return my call, and never called back. They are poor to respond to written contact too. I truly believe this website is a SCAM! I am out over $800 with two dresses I will never wear.

    - CONS: You will not got a refund if you need one and that is if they even answer the phone. Look at all the brands they will not refund... 57 Grand, Adrianna Papell, Aidan Mattox, Alex Evenings, After Six, Angela & Alison, Alfred Sung, Anne Klein, Alyce Paris, Atria, Baccio, Beside Couture, Blush, Blush Too, Brit Cameron, BG Haute, Cachet, Cameron Blake, Cassandra Stone, Clarisse, Colors Dress, Cynthia Rowley, Dancing Queen, Dave & Johnny, Daymor, Decode 1.8, Dessy, Donna Ricco, Donna Morgan, Ellie Wilde, Elizabeth K, Emma Street, Faviana, Feriani, Gigi, Hannah S, Harper & Lemon, La Femme, Glow by Colors, Ieena for Mac Duggal, Intrique, Janique, Jasz Couture, Joanna Chen, Jolene, Jovani, Johnathan Kayne, JS Collections, Jy-Jenny Yoo, Kurves, Intigue, Ivonne D for Mon Cheri, LARA, Lela Rose, Lush by Jasz Couture, Mac Duggal, MNM Couture, Madison James, May Queen, Marsoni, Milano Formals, Mon Cheri, Montage by Mon Cheri, Morrell Maxie, Nicole Bakti, Nina Canacci, Nox Anabel, Panoply, Primavera, Rachel Allan, SCALA, Shail K, Social Bridesmaids by Dessy, Social Occasions by Mon Cheri, Saiid Kobeisky, Studio 17, Soulmates, Sue Wong, Sydney's Closet, Tarik Ediz, Tiffany, Terani, Zoey Grey, Taylor, Theia, Tony Bowls, Xtreme & Xcite.
    Helpful(1) Unhelpful(0)You have already voted this
  7. 0.9
    Is Couture Candy Legit & Safe?
    20
    Is Couture Candy Reliable?
    20
    Couture Candy Guarantee
    20
    Couture Candy Prices
    20
    Couture Candy Hidden Fees
    10
    Couture Candy Shipping Cost
    20
    Couture Candy Shipping Delivery
    20
    Couture Candy Help & Support
    20

    First and foremost, this is the first message I’ve received from you. Secondly, if you have not received tracking it may be because your item is apart of our Candy Couture Collection. Before you contact throwing threat, you guys need to start reading shipping instructions before ordering off of websites. Please refer back to the website and read our shipping instructions. They are thoroughly explained.

    Regard

    Candy Couture Team

    Helpful(0) Unhelpful(0)You have already voted this
  8. 5
    Is Couture Candy Legit & Safe?
    100
    Is Couture Candy Reliable?
    100
    Couture Candy Guarantee
    100
    Couture Candy Prices
    100
    Couture Candy Hidden Fees
    100
    Couture Candy Shipping Cost
    100
    Couture Candy Shipping Delivery
    100
    Couture Candy Help & Support
    100

    you guys are awesome! 🙂

    + PROS: you guys are awesome!
    Helpful(0) Unhelpful(1)You have already voted this
  9. 0.85
    Is Couture Candy Legit & Safe?
    0
    Is Couture Candy Reliable?
    0
    Couture Candy Guarantee
    0
    Couture Candy Prices
    50
    Couture Candy Hidden Fees
    20
    Couture Candy Shipping Cost
    40
    Couture Candy Shipping Delivery
    30
    Couture Candy Help & Support
    0

    THE WORST! Hard to know where to start: the credit I got (2 weeks before they changed the policy) because it wasn’t posted? The credit they refused to recognize when they changed ownership? I had to call multiple times, was treated very unprofessionally, and eventually lodge a complaint with BBB — since this is an illegal practice — for the $350 due to me before it showed back up. This process took two months. Their merchandise is now terrible and I could barely find things to buy. When I tried to return something I’d bought that didn’t fit, I was informed that credit sales are final. Since when? I’ve returned stuff from the same credit before. Life is way too short to deal with these crooks any more. Good riddance.

    Helpful(1) Unhelpful(0)You have already voted this
  10. I am a first time guest who that made an inquiry with “Ameth” on your web sites on line chat…based on this highly unprofessional, rude, interaction, I would NEVER place another order with Candy Couture! I made an inquiry regarding an “exchange” and was threatened with a 30% restock fee…I just made the purchase on Oct. 8th! I hope this poor business decision was worth losing a new client over such a nominal amount of money…your staff is ill trained, rude and unprofessional! I will NEVER do business with your company again.

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