MyTheresa Reviews 2020

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7.7 Total Score
2 reviews
MyTheresa Review Summary

Overall, MyTherese.com who started in 2006 is a legit website with a one-of-a-kind selection of authentic luxury brands for fashion clothing, shoes, and accessories from 180 best designer collections, and 500+ new arrivals weekly from the runaway.

There are some negative MyTheresa reviews though (stated below) and complaints online to be aware before buying.

 

Most Positive MyTheresa Reviews Said They Liked:

> average 2 days for delivery to 130+ countries worldwide

> fast 1 day delivery on orders to Germany

> shipments are with DHL or FedEx, and tracking is provided

> free returns and exchanges within 30 days (must be in "original condition")

> save up to 70% with a limited sale on designer clothes and shoes with MyTheresa

 

Most Negative MyTheresa Reviews Said:

> lengthy return and refund process

> customer service can be hard to deal with sometimes

> a couple of customers were sent the wrong item

7.7Expert Score
Is MyTheresa Legit & Safe?
8.5
Is MyTheresa Reliable?
9
MyTheresa Guarantee
8.5
MyTheresa Prices
6
MyTheresa Hidden Fees
7.5
MyTheresa Shipping Cost
7
MyTheresa Shipping Delivery
7
MyTheresa Help & Support
8
2.3User's score
Is MyTheresa Legit & Safe?
6
Is MyTheresa Reliable?
6.5
MyTheresa Guarantee
5
MyTheresa Prices
5.5
MyTheresa Hidden Fees
6
MyTheresa Shipping Cost
5.5
MyTheresa Shipping Delivery
7
MyTheresa Help & Support
5.5
Add your review  |  Read reviews and comments

About MyTheresa.com

There are many online fashion retailers today and one of the leading shops at this time based out of Europe is MyTheresa.com.

MyTheresa is currently offering a 15% off coupon code and free shipping (code: GIFT15).

The company started out as a small online shop back in 2006 and has been in association with the multi-brand store known as THERESA, which is one of the pillars of fashion in Munich for 25 years and above.

People can expect to find over 250 of the best international designers you can trust for the best fashion.

Aside from that, excellent customer service and reliable delivery are available for use.

Read more on this MyTheresa review to find out what else the online store can do for you.

mytheresa reviews gucci slipper shoes legit

Pros: MyTheresa Reviews

One great thing about shopping for fashion at MyTheresa.com is that they continually update their New Arrivals page which features:

Here you will find an updated list of items that are popular over the week based on fashion cities around the world such as Milan, Paris and London.

Bags, shoes, dresses, coats, boots and even dresses are all available here to acquire.

The most common positive MyTheresa reviews are about:

People can also view the hottest fashion outfits of the past weeks, allowing them to purchase these items directly from the website.

You can sign up for MyTheresa to get exclusive pre-shopping events and savings.

mytheresa review vip exclusive savings good

Cons: MyTheresa Reviews

Although the shop offers free shipping after reaching past a certain order price, people that go below that would often have to pay a fee just to get their items delivered to their doorstep.

mytheresa shipping worldwide review

As stated above, during this time (April 2020), shipping deliveries may be delayed.

my theresa shipping delivery usa review

This is a negative factor that will be mentioned in this MyTheresa review, as it is important for people to know all about the brand.

Most people would be expecting free shipping offers for those that live within the country of Germany but they won’t be seeing that from this brand.

It is important that you take note of this before you close an order from the website.

    • Customer Service is Slow at Times
    • Delay in Shipping for Certain Items

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Please leave your MyTheresa review, feedback, or comments below. Thank you!

2 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 4.4
    Is MyTheresa Legit & Safe?
    100
    Is MyTheresa Reliable?
    100
    MyTheresa Guarantee
    80
    MyTheresa Prices
    60
    MyTheresa Hidden Fees
    100
    MyTheresa Shipping Cost
    80
    MyTheresa Shipping Delivery
    90
    MyTheresa Help & Support
    100

    Just received the self-portrait sequined cold-shoulder blouse, which I am loving it right now! The shipping delivery with mytheresa arrived in 2 days to Norway, which I thought was fast during this time, and it was free for me.

    + PROS: Shipping was free and arrived quickly for me
    - CONS: Cost I wish was lower, but it is luxury brands that are normally higher-end prices.
    Helpful(0) Unhelpful(0)You have already voted this
  2. 1.4
    Is MyTheresa.com Legit & Safe?
    20
    Is MyTheresa.com Reliable?
    30
    MyTheresa.com Guarantee
    20
    MyTheresa.com Prices
    50
    MyTheresa.com Hidden Fees
    20
    MyTheresa.com Shipping Cost
    30
    MyTheresa.com Shipping Delivery
    50
    MyTheresa.com Help & Support
    10

    They actually have a good selection of seasonal Gucci bags that are no longer available in the stores, but I had a problem with quality, which didn’t seem the best.

    + PROS: Good selection of seasonal Gucci bags that are no longer available in the stores or not available on Gucci online. Reasonable prices and the use of DHL delivery service is reliable.
    - CONS: There are hidden cost for returns. So you have to take the risk on your purchases and be willing not to ask for returns or exchanges, unless you want to pay the added cost. Also poor experience in a purchase of a Gucci bag. The store shipped me a bag which was poorly kept and the smooth lambskin leather was cracking.
    Helpful(9) Unhelpful(0)You have already voted this

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