e-File Reviews

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8 Total Score
e-File Reviews: Is Incfile Legit & Safe?

Overall, e-File.com is a legit and safe tax preparation software company authorized by the IRS since 2011 with a current rating from us of 7.8 out of 10, but there are some negative e-File reviews found online to be aware of, so keep reading.

e-File does have a good reputation overall with over 9+ years in business with an A+ accredited business on BBB.org with a 3.4 out of 5-star rating from 30+ e-File customer reviews on providing helpful customer service and resolves issues quickly.

They claim that you can file your taxes within 15 minutes, get your refund fast, and save up to 50% vs other file tax software offering free federal tax returns for those who qualify for the basic e-File software.

8Expert Score
Is e-File Legit & Safe?
e-File Guarantee
e-File Ease of Use
e-File Help & Support
1.6User's score
Is e-File Legit & Safe?
e-File Guarantee
e-File Ease of Use
e-File Help & Support
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FAQ’s about e-File Reviews in 2021

How do I contact e-File support?

At the moment, the only way to contact e-File is via email: support@e-file.com. They also, say their customer support specialist does not provide personalized tax advice, and recommend to contact the IRS directly at 1-800-829-1040.

How do I file for federal taxes for free?

To qualify for free basic e-File software you must meet the following:

  1. Must have a taxable income under $100,000.
  2. A filing status of single or married filing jointly and not claiming dependent deductions.
  3. Income earned through wages, salary, unemployment, fellowship grant, taxable scholarship, and/or tips.

Check to see if you can e-File for free.

e-file reviews free federal tax returns

How do I calculate tax brackets and effective rates?

At e-File.com they have a simple tax calculator that will tell you where you stand.


How is e-File vs TurboTax, and H&R Block, and Jackson Hewitt?

e-File seems to be cheaper than TurboTax, H&R Block, and Jackson Hewitt by almost half the price compared to these other tax software companies.

review e-file vs turbotax vs h&rblock vs jackson hewitt

Pros about e-File Review 2021

The website e-File.com is a place where people can get the software which helps them file federal and state taxes online.

They offer a simplified program that makes filing processes a lot easier. They do this by providing easy to answer questions and steps that are easy to follow.

They highly encourage their clients to take as much time when filing their taxes here. Since there is no rush, you can always leave and come back to where you left off.

That is why the company has an A rating and accreditation because of the positive e-File.com reviews that their customers have given them.

  • Money Back Guarantee
  • File Your Federal & State Taxes Online
  • Simplified Filing Process
  • A Rated & Accredited Company

Cons about e-File Review 2021

Perhaps the only negative aspect of the company is that they are known to give poor customer service to their clients. There are many of them who have filed complaints in their e-File reviews already.

It is possible to read these reviews online to learn more about what the company has to offer. This would help new clients understand about their business and what they can do.

    • Poor Customer Service

About e-File

The website e-File.com provides people with the online personal income tax software that they need in order for them to file both state and federal taxes over the web.

The software makes it easy for people to file and process their taxes by providing questions that are easy to answer and simple steps as well.

Overall, there are thousands of people who go to the website e-File.com in order to take advantage of their services right now.

You can use their e-file software even as a visitor as creating an account here is free. The software will be the one to calculate and prepare the return for you. There are many other features that you can take advantage of if you apply for a full membership.

You might write your own e-File.com reviews later once you have experienced their product and services.

e-file vs turbotax compare software

Leave your e-File review and let us know:

  • How was your experience using e-File?
  • Is e-File a legit and good company to use today in 2021?
  • How’s e-File support and help forming a business?

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e-File Reviews
e-File Reviews
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  1. 0.25
    Is e-File Legit & Safe?
    e-File Guarantee
    e-File Ease of Use
    e-File Help & Support

    My taxes are very simple. I searched for the IRS site and accidentally found e-file. The site said free, but then added $ 93 at the end for additional services and fees, and I could not find a way to say no. I removed my information. E-File seems like a scam.

    Helpful(0) Unhelpful(0)You have already voted this
  2. 1.35
    Is e-File Legit & Safe?
    e-File Guarantee
    e-File Ease of Use
    e-File Help & Support

    Site is one big scam.

    I have paid for Deluxe and now I am being told that I have to upgrade to Premium which is another $22.00. Why wasn’t I notified of this upgrade before I was allowed to use the form. This seems like a bait and switch which is illegal in the state of Iowa. Please refund my money.

    + PROS: Website is good and easy to use
    - CONS: They make you pay an upgrade on something you don't need. They also don't support what they offer.
    Helpful(0) Unhelpful(0)You have already voted this
  3. It takes me to 1099 forms ,which I already have, instead of the 1040. I think it’s easier and less costly to use the IRS forms directly.

  4. Free? I am a senior on social security and made less than $30,000 in 2020. At no point in the tax filing process was I given the option of choosing the “free” package. This company scammed me for $67 to file a simple 1040 return. You are never given the option to choose your package, apparently this company chooses it for you. Well, they scammed me for half my grocery money this month and simply told me that since my return has already been filed with the IRS they cannot refund me the money they scammed me out of. False advertising and horrible company. Beware, this company does not file your taxes for free. There is a $39 fee tacked on that they tell you about after you have already put all your information in. Then they charged me even more for a total of $67. I tried contacting them when I saw they were charging me but it was 5/15 and they said it would take THREE days for them to answer me! I had to file my taxes on time. Then gave me a lame excuse when I asked for a refund. DO NOT USE E-FILE.COM. They are falsely advertising they are free and they are definitely not free.

  5. I filed my federal taxes through efile because it said it was free. I only have Social Security for my income and my taxes were rejected because I dont have any earned income and that I should put $1.00 in there as income, so I did and when I when to send it , It came up that I owed about $75.00. I was with the undrstanding that it was free. I saved my file and logged out. So now I’m getting e-mails from them saying they haven’t recieved my corrected taxes.


  6. How do I trace my electronic withdrawal? The IRS is not showing the payment but the payment cleared my bank. The description on the bank statement is “Internal Revenue Bill Pay”.

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