FloraQueen Reviews 2020

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FloraQueen Reviews 2020
FloraQueen Reviews 2020
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5.9 Total Score
15 reviews
Summary

When it’s all said and done, there can be little doubt that FloraQueen.com is offering a fantastic service that is sure to come in handy the next time you need to order flowers. The company is committed to providing the finest fresh-cut flowers and living plants available, as well as to giving their shoppers the best customer service possible. Aside from making the whole process of sending flowers easier than ever before, FloraQueen.com has also created a system that guarantees your loved ones will know that you’re thinking of them, no matter how many miles they’re between you.

5.9Expert Score
Is FloraQueen Legit & Safe?
5
FloraQueen Reliable?
4.5
FloraQueen Guarantee
5
FloraQueen Prices
6.5
FloraQueen Shipping Cost
7.5
FloraQueen Shipping Delivery
6
FloraQueen Help & Support
6.5
1.3User's score
Is FloraQueen Legit & Safe?
1.4
FloraQueen Reliable?
1.3
FloraQueen Guarantee
1.1
FloraQueen Prices
1.4
FloraQueen Shipping Cost
1.6
FloraQueen Shipping Delivery
1.5
FloraQueen Help & Support
0.9
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About: FloraQueen.com Review

FloraQueen.com is a full-service floral website that specializes in providing beautiful cut-flower arrangements, living plants and gift items for every occasion, whether it’s a birthday, a big anniversary or just to let someone special know that you’re thinking of them.  This handy site has made it easy to order and send flowers to those you love, even if they’re halfway around the world.  When it comes to fresh, fragrant and stunning blooms in every color, any FloraQueen.com review has to acknowledge that this is one website which has been able to deliver where a good number of others have failed.

Pros: FloraQueen Review

There are plenty of positive features to mention in the FloraQueen reviews. For example, if you normally have a hard time shopping for gifts, then you will no doubt be thrilled to find that FloraQueen.com makes locating the perfect bouquet about as easy as it gets. The website is exceedingly well-organized and the arrangements can be searched through based on the nature of the occasion that you’re celebrating or the type of flower that you want to send. There are also lovely potted houseplants available for delivery directly to your recipient’s doorstep, for a special, living gift that will last much longer.

  • Free Trials Availalbe
  • Premium Options Available
  • Easy To Sign up
  • Secure Checkout

Cons: FloraQueen Review

The only negative thing that should be noted in the FloraQueen reviews is the fact that bouquets are not generally delivered on Sundays, so if that happens to be the day of your special occasion, you’ll need to arrange for the flowers to arrive on the Saturday beforehand. Happily, there are exceptions made to this policy when it comes to certain holidays, Mother’s Day included. If you’re ordering from the FloraQueen.com for another holiday that falls on a Sunday, just be sure to check with the company to find out if there will be deliveries on that day so that you can avoid any confusion.

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32 Comments
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  1. 0.5
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    10
    FloraQueen Shipping Cost
    10
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    I ordered flowers, candy, ballon and a study animal. I paid a lot of money. My girl never received the gift and they haven’t given me a respond. Avoid these people at all cost.Trust me, they don’t derive any credit. Worst company ever. Don’t send them any money. I have learned the hard way.

    + PROS: Never have not received flowers or Return at all
    - CONS: horrible service
    Helpful(0) Unhelpful(0)You have already voted this
  2. 0.5
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    10
    FloraQueen Shipping Cost
    10
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    I ordered flowers, candy, ballon and a study animal. I paid a lot of money. My girl never received the gift and they haven’t given me a respond. Avoid these people at all cost.Trust me, they don’t derive any credit. Worst company ever. Don’t send them any money. I have learned the hard way.

    + PROS: Never received flowers or Return at all
    - CONS: Never received flowers or Return at all
    Helpful(0) Unhelpful(0)You have already voted this
  3. 0.5
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    10
    FloraQueen Shipping Cost
    10
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    The most horrible service ever! Order that was prepaid 1 week in advance was not delivered on requested date and time! Highly not recommended unless you want to ruin somebody’s holiday.

    + PROS: No
    - CONS: Flowers are not delivered
    Helpful(0) Unhelpful(0)You have already voted this
  4. Same story here. never received the flowers, nor a response to my emails and complaints. Never was able to reach anyone at this company and of course no refund either. Don’t use this company. Its a scam!!!!!!!

  5. 1.25
    Is FloraQueen Legit & Safe?
    60
    FloraQueen Reliable?
    50
    FloraQueen Guarantee
    30
    FloraQueen Prices
    10
    FloraQueen Shipping Cost
    10
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    I am disappointed with the flowers Flora Queen delivered to my friend in France. Nothing like what they advertised online. The bunch of flowers looked as if they had been dropped on floor. The flowers were not fresh and fewer than I expected. It is horrible and disappointing! I paid Euro75. It is not value for money at all!

    Helpful(0) Unhelpful(0)You have already voted this
  6. 0.55
    Is FloraQueen Legit & Safe?
    20
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    10
    FloraQueen Shipping Cost
    10
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    Flora Queen failed to deliver on time
    Deliver a different gift than was ordered.
    Did not deliver another item that was ordered
    The flowers were not fresh and wilting
    Tried several times to complain. No response from the customer care department

    + PROS: None
    - CONS: Poor service Very poor customer care
    Helpful(0) Unhelpful(0)You have already voted this
  7. The website seems professional but they do not deliver the flowers as promised. It is a scam. I would never use the service again. I should have done my research. They email you and say delivery was completed but they don’t actually deliver. You can’t contact anyone to get an answer as to what happened. Lesson is buy local next time I guess.

  8. 0.5
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    10
    FloraQueen Shipping Cost
    10
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    Awful… Poor service and terrible value for money. You get old flowers that don’t last more than 2 days and there’s no way to get to complain.

    They just ignore the online form and you can’t talk to anyone

    A con

    + PROS: None
    - CONS: Terrible value Terrible service Awful quality Delivered late
    Helpful(0) Unhelpful(0)You have already voted this
  9. 0.5
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    10
    FloraQueen Shipping Cost
    10
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    AVOID THIS COMPANY AT ALL COSTS. Ordered flowers for my wife’s birthday. 3 weeks later we haven’t received the flowers or a refund. They happily charged me over 200$ without delivering anything. Furthermore literally nobody answers to emails or phone calls. THIS COMPANY SHOULD BE AVOIDED AT ALL COSTS. THEY ARE NOTHING SHORT OF THIEVES.

    + PROS: NOTHING GOOD ABOUT THEM
    - CONS: CHARGED ME AND NEVER DELIVERED THE FLOWERS. TOTALLY USELESS/NON-EXISTENT CUSTOMER SERVICE. AVOID AVOID AVOID.. TOTAL SCAM
    Helpful(0) Unhelpful(0)You have already voted this
  10. 0.5
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    10
    FloraQueen Shipping Cost
    10
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    Got an email today that the flowers were delivered no flowers were sent to my girlfriend I do not know if they are really a company I try to talk to them they’re so backed up don’t get a headache with this company try to find a reliable company this is not one

    + PROS: My girlfriend never received the flowers I paid 100 US for flowers that were never sent
    - CONS: My girlfriend never received the flowers I paid 100 US for flowers that were never sent
    Helpful(0) Unhelpful(0)You have already voted this
  11. 0.7
    Is FloraQueen Legit & Safe?
    0
    FloraQueen Reliable?
    0
    FloraQueen Guarantee
    0
    FloraQueen Prices
    0
    FloraQueen Shipping Cost
    20
    FloraQueen Shipping Delivery
    80
    FloraQueen Help & Support
    0

    Really, really terrible experience. Was offered a price of £59 for a bouquet (on offer, reduced by 30%) but AFTER clicking the checkout my card was actually charged £85. What was delivered was nothing like the picture of what I ordered – it was pathetic and embarrassing and certainly nowhere near worth £59 let alone £85.

    I have exchanged 6 messages with customer services at FloraQueen, each time waiting several days for a response. So far they have refused to refund the overcharge and flatly deny that what was delivered was substandard despite providing pictures.

    DO NOT use FloraQueen.

    + PROS: Delivered on time
    - CONS: Overcharged me by £25 after checkout Bouquet delivered was pathetic and embarrassing and nothing like what I ordered and not worth the money.
    Helpful(0) Unhelpful(0)You have already voted this
  12. ridiculous service, never ever use FloraQueen!!!!!!!!!!
    I had to give one star as you cant give less

    absolutely shocking service on my order number 66565127

    paid a fortune for flowers on the 26-01-2020 to be delivered on the 29-01-2020.

    till today only a load of garbage excuses on how their delivery courier tried to deliver but there was no delivery made at our apartment. and on top of it they refuse to refund, almost 2 weeks later and still no flowers

    don’t order from this pathetic organization as Giancarlo and Xavier don’t know the first thing about running a company and customer service!!!

    Stay well away from this organization!!!! BUNCH OF LYING THIEVES

    very disgruntled

    Bruno

  13. 0.5
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    10
    FloraQueen Shipping Cost
    10
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    I am definitely not recommending FloraQeen. The bouquet i order for my Mom bday was not worth it at all. I paid a lot of money and got undeveloped flowers much smaller than i order. It was ordinary cheating.

    Helpful(0) Unhelpful(0)You have already voted this
  14. 0.7
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    20
    FloraQueen Shipping Cost
    20
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    20

    I have place an order on 12th February for my wife in Russia nad they send me an email on 14th that they cannot deliver flowers on time!!!!! Can you believe that? After two days they found out that they cannot deliver on time!!! They just useless. I will never use them again!! If you don’t want also not to fail to your beloved people stay away!!!!

    Helpful(0) Unhelpful(0)You have already voted this
  15. 1.2
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    60
    FloraQueen Shipping Cost
    60
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    Floraqueen never delivered flowers, never left a note, never let me know flowers were not delivered. Had to find a local florist in Paris to get birthday flowers delivered on time. Requested full refund from Floraqueen. Still waiting, a week later….

    + PROS: None
    - CONS: No flowers, no refund. Do not use Floraqueen.
    Helpful(1) Unhelpful(0)You have already voted this
  16. 0.5
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    10
    FloraQueen Shipping Cost
    10
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    10

    Terrible. Save yourself disappointment, headache, and money by contacting florists directly or using a different service. You are not likely to get what you paid for with this company, especially with their exorbitant prices.

    Helpful(1) Unhelpful(0)You have already voted this
  17. Zero stars, this company falsely advertises product then don’t deliver, but won’t even issue partial refund, horrible customer service, NEVER again

  18. I wish I could give this company a Zero rating because A MONTH later and after two failed delivery attempts the flowers have still NOT been delivered and we need to chase them up – AGAIN.
    My sister and I ordered flowers for a family member who had a triple heart bypass surgery. He is based in Germany, my sister lives in New Zealand & I am based in Australia, so were unable to be there for him at a critical time.
    FloraQueen did not deliver the flowers to the hospital – and failed to tell us. We needed to chase them up, only to be told that the courier company had damaged the flowers
    We arranged a second delivery attempt to the recipients home. Again – they never arrived – and we were not told. A month later and still no flowers and only an offer of a ‘10% discount’ on the next delivery.
    I will be taking this up with the local Consumer authorities as a scam. We have paid for a service for a loved family member when they were at a life critical phase in their life – and FloraQueen failed to deliver a basic gift of love and support.
    The ‘no-care’ attitude on top of the non delivery has been jaw dropping. They are happy to take the $$ with no product delivery or customer service. Future Buyer Be Warned.

  19. 0.55
    Is FloraQueen Legit & Safe?
    10
    FloraQueen Reliable?
    10
    FloraQueen Guarantee
    10
    FloraQueen Prices
    20
    FloraQueen Shipping Cost
    20
    FloraQueen Shipping Delivery
    10
    FloraQueen Help & Support
    0

    I will NEVER, EVER use this service again! The flowers were delivered two days late and without the perfume I had added as a bonus item. I’ve been in touch with the company every day for a week to simply get my money back for the perfume, never mind the poor quality of flowers or late delivery, and I get one line responses that just prolong the conversation and never resolve the issue. I’m very disappointed and dissatisfied.

    Helpful(1) Unhelpful(0)You have already voted this
  20. STAY AWAY FROM THIS COMPANY, ABSOLUTELY UNRELIABLE
    Extremely high prices and extremely poor service. Ordered flowers to be delivered to my mom on the day of her birthday and even though i was guaranteed the flowers would be there on time, they were never delivered and they offered to deliver them A WEEK LATER ALONG WITH SOME CHOCOLATE! U-N-B-E-L-I-E-V-A-B-L-E
    24hrs later still waiting for a refund, first and last time.

  21. My review just adds to the disgracefulness of the company. Floraqueen are so dodgy it is unbelievable. I ask anyone that uses this company or rather is thinking of using them not to as they will take your money and you will not see any flowers. This is based on you not giving them a complete address. No one will contact you if they have any problems delivering and so you are then left wondering if the delivery ever happened! Their contact is poor also – leaving it far too late and the majority of customers left furious! Only use this company if you enjoy giving money to greedy and unprofessional people!

  22. FLOWERS NEVER ARRIVED – AVOID

    Please don´t order from these people. My flowers never arrived. I then emailed to complain and they said my flowers are in a depot 100km away from the delivery address. They also would not make another delivery attempt. Above all, nobody left a failed delivery note so nobody was aware anybody tried to deliver. I only found out about the failed delivery AFTER I complained to them. The flowers are now rottening in a dept 100 km away.
    They denied all of the above but I have the proof in my email account.
    The customer service does not help you and the telephone number for the courier does not work. The customer service agent is different every time and they just give excuses over and over again.
    Worst experience of my life in all regards.

  23. I ordered some flowers for my mother in Vienna and I had given clear instructions to contact my sister as my mother is elderly and cannot come to the door. My sister was never called and the delivery simply left a note with an address to collect the flowers. When my sister when to the address for the next two days the place was closed! When I emailed FloraQueen to explain the problem and ask for a second delivery of obviously fresh flowers or cancel my order with a refund they denied both options. If you are an international company and take orders from the world you need to do a better try to make deliveries. Flowers are perishable and you cannot just send them back to a delivery company warehouse and let it sit there for 3 days before they decide to open. This is nothing short of a fraud to me. Avoid this company at all costs.

  24. Worst service ever!
    1. did not deliver the promised service
    2. didn’t apologise for the bad service
    3. did not reply to my complaints
    4. refund the wrong amount.
    5. ….
    Do not use them people!!! They are a scam!!

  25. Do not use FloraQueen! Like most people I was ripped off with no flowers delivered! A shameful way to scam people who are trying to send gifts to their loved ones – disgraceful!

  26. 0 stars from me too. The flowers that I ordered for a special occasion were not delivered on time. To make it worse they left it until 5-30pm on the delivery day to inform me, too late for me to make other arrangements.

  27. ZERO stars. Very poor customer service and claiming flowers are delivered and NOTHING was delivered.

    Paid 50 Euros that I probably will never hear about.

  28. 1.05
    Is FloraQueen.com Legit & Safe?
    30
    Is FloraQueen.com Reliable?
    30
    FloraQueen.com Guarantee
    20
    FloraQueen.com Prices
    20
    FloraQueen.com Hidden Fees
    30
    FloraQueen.com Shipping Cost
    20
    FloraQueen.com Shipping Delivery
    10
    FloraQueen.com Help & Support
    10

    Poor service, expensive, fliers delivered not what was ordered. Won’t use and definitely won’t recommend.

    - CONS: Many cons. Probably a scam site
    Helpful(2) Unhelpful(0)You have already voted this

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