HeatandCool.com Reviews 2018

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Is HeatandCool Legit, Safe & Reliable?

9.8 Total Score
2 reviews
Summary

Now that you have learned all about the HeatAndCool.com, why don't you check them out now and see if this HeatandCool.com review justifies what they are doing at this time. You can however be sure to find a range of cooling and heating appliances here that will make your home better. Your family will thank you for this as well.

9.8Expert Score
Is HeatAndCool.com Legit & Safe?
10
Is HeatAndCool.com Reliable?
10
HeatAndCool.com Guarantee
10
HeatAndCool.com Prices
10
HeatAndCool.com Hidden Fees
10
HeatAndCool.com Shipping Cost
9
HeatAndCool.com Shipping Delivery
9
HeatAndCool.com Help & Support
10
5.5User's score
Is HeatAndCool.com Legit & Safe?
5
Is HeatAndCool.com Reliable?
5
HeatAndCool.com Guarantee
9
HeatAndCool.com Prices
5
HeatAndCool.com Hidden Fees
5
HeatAndCool.com Shipping Cost
5
HeatAndCool.com Shipping Delivery
5
HeatAndCool.com Help & Support
5
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PROS: HeatandCool.com Reviews
The website HeatAndCool.com is all about providing clients with the best and most efficient heating and air conditioning systems available right now. Their products range from providing better indoor air quality to water heating with the inclusion of accessories that are related to these systems. You will be sure to find the right appliance for you here because the company will even help you choose the appropriate one for you. Continue reading the Heat and Cool review provided below to learn more.

  • Heating & Cooling Appliances
  • Online Help System
  • Amazing Customer Support

CONS: HeatandCool.com Reviews
The only issue that has been observed with the HeatandCool.com is with regards to its policy for damage during shipment. The online store will not be liable for any damages that occur to the item when delivered to the client especially if they were unable to check for problems in the first place. This means that you will have to bring this up with the carrier as this is not under the company’s scope of responsibility anymore.

  • Not Responsible for Shipping Damages

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8 Comments
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  1. I order an gas furnace from them and paid with a credit card on a Saturday. The following Monday I called to see if my order was received the customer rep told me it was received but more info was needed. I thought it odd I had to call them to find out they needed more info from me, but I sent it via email and asked to be contacted if anything else was needed. Then called that Wednesday to get shipping info to find out my order was canceled because they couldn’t contact me on Tuesday to get more info. I had no miss calls and asked them if they used my email. They told me it was canceled and there was nothing that could be done I’d have to reorder. The manager was rude and unprofessional. I wouldn’t recommend them to anyone!

  2. I bought my unit from them which I received after three week and when technician arrive to install it was damaged, from inside the packing, I called and they was very rude , just told me to contact carriage company because order was placed thirty days ago, I told them I received order just week ago but they was saying our policy to contact carriage company. we can not help you, buy another unit.
    I am disappointed I will never buy again from them, and recommend to every body not to buy from them by locally and save your time and money.

  3. 5
    Is HeatAndCool.com Legit & Safe?
    100
    Is HeatAndCool.com Reliable?
    100
    HeatAndCool.com Guarantee
    100
    HeatAndCool.com Prices
    100
    HeatAndCool.com Hidden Fees
    100
    HeatAndCool.com Shipping Cost
    100
    HeatAndCool.com Shipping Delivery
    100
    HeatAndCool.com Help & Support
    100

    I have had a great experience with HeatandCool. They provided amazing products and services. Their customer service practices made feel comfortable when going through the process.

    Helpful(1) Unhelpful(0)You have already voted this
  4. Read the return polity. It is ridiculous. If the shipping company loses your item YOU are responsible. That’s just one of many ridiculous terms in the return policy.

  5. Or ac unit wit 3 months after installation. The service technician said the coil had a leak, most likely a manufacturing defect. We called Goodman and they say the unit is covered until 2020, but we needed to contact “heat and cool”, since that’s where we bought it. We are going on 4 weeks of nothing but a run around. We are told to call different numbers and get no results. Not only would i never buy anything from them, i would never buy a Goodman. They are giving us the run around also. What a waste of time and money. Lesson learned.

  6. 0.5
    Is HeatAndCool.com Legit & Safe?
    0
    Is HeatAndCool.com Reliable?
    0
    HeatAndCool.com Guarantee
    80
    HeatAndCool.com Prices
    0
    HeatAndCool.com Hidden Fees
    0
    HeatAndCool.com Shipping Cost
    0
    HeatAndCool.com Shipping Delivery
    0
    HeatAndCool.com Help & Support
    0

    The worst….i ordered a 18000 BTU heat pump online after reviewing there website and looking at there reviews. WHEN the Mini split arrived I inspected the boxes and unit itself. Everything seemed fine. Next I hired a Liscensed and insured HVAC tech to come by and install it The HVAC technician could not get the Outdoor Unit and Indoor unit to connect and we both came to the conclusion that the Item was Dead on Arrival.. DOA

    I wish I called them first before ordering. They are the worst customer service I have ever witnessed from a company.

    Helpful(1) Unhelpful(0)You have already voted this
  7. Megan, did you get your money back?

  8. Do not order from them they canceled my order said I was trying to commit fraud then didn’t want to answer the phone when I called fifteen times so I wouldn’t recommend them to anyone guess if you want a new system installed or replaced go to someone else we are a family of six just trying to get a good deal on a system to have installed and they say I was trying to commit fraud that’s nonsense they take your money right away and send you an email three days after your order saying canceled what a carp shoot

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