In The Swim Reviews 2020

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This A+ accredited business under the Better Business Bureau has been operating as one of the ultimate pool supplies providers since 1982. People that are looking to make a purchase at the store can choose from items such as pool startup kits, chemicals, equipment, accessories, liners, covers and floats. Their In The Swim reviews have been quite positive due to the fact that not only do the company offer online tips, but they also provide people with next day deliveries on more than 500 items.

  • 14-Day Return Policy
  • 15-30 Day Returns (20% restocking fee)
  • Excellent Pool Brands
  • All-in-One Pool Store

The only problem that you may find in this review is that they do not provide returns for custom ordered items right now, unless it was a factory defect. This means that once you have made your decision on the customized order that you have placed, there won’t be going back. People will not be refunded even if they wish to change their minds once the items have been sent out at

  • Custom Orders are Non-Refundable

6 Total Score

Overall, there are many people who have already purchased pool supplies from Their A+ rating under the BBB also shows that they have been providing legit and reliable supplies.

7.7Expert Score
Is Legit & Safe?
Is Reliable?
8 Guarantee
8.5 Prices
7 Hidden Fees
9.5 Shipping Cost
7 Shipping Delivery
6.5 Help & Support
4.3User's score
Is Legit & Safe?
Is Reliable?
6 Guarantee
1 Prices
4 Hidden Fees
1 Shipping Cost
6 Shipping Delivery
6 Help & Support
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1 Comment
  1. 2.15
    Is Legit & Safe?
    Is Reliable?
    60 Guarantee
    10 Prices
    40 Hidden Fees
    10 Shipping Cost
    60 Shipping Delivery
    60 Help & Support

    This sounds like a Raving review and maybe back in 2014 they were good…not any more! In 2014 they replaced our solar cover under warranty for the same reasons the replacement was turned down for. The thicker solar cover comes with a 7 year warranty that now ONLY covers the seams. So when you’re losing a hundred little blue dots a day, they blame it on your pool chemistry. How convenient since they don’t live locally for you to even take a sample over to prove them wrong.

    You know they’re selling junk when they advertise on their site it takes 10 to 12 days for a warranty person to get back in touch with you. Then they want pictures so there’s another 2 weeks until you back from them…so I called them instead…and was turned down on the s warranty after 2 seasons of use…less than 12 month use on a 7 year warranty. Shame on them…we are done!

    + PROS: Big selection of chemicals and toys
    - CONS: Solar covers and “toys” like floats etc are all junk and only last one season. They do not honor warranties from their own junk manufacturers.
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