LookFantastic Reviews

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Independently owned. Opinions are ours. Reviews are from legit customers. May earn money from affiliate links.

Is LookFantastic Legit & Trustworthy?

Overall, LookFantastic.com, founded in 2006 out of the UK, is a legit and trustworthy site selling over 22,000 beauty and cosmetics products

Although we give LookFantastic a current rating from us of 5.3 out of 10, because it seems at this time shipping can be delayed by weeks-months (over 30 days we’ve seen).

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One positive thing to mention in this LookFantastic review is their Beauty Box, also known as The Unbox Area, is an exclusive members area for “loyal subscribers” offered new brand products each month. 

To get access to LookFantastic’s Free Loyal Beauty Box Membership you’ll just need to sign up in your account and wait up to 7 days for approval.   

Pros about LookFantastic Reviews 2021

An online boutique for nearly 20 years, Lookfantastic has been providing high-quality products and exceptional customer service since the birth of their company.

They have a very reasonable return policy of up to 14 days.

Lookfantastic is the top provider of hair and beauty products, posting new products daily.

Their beauty experts have been trained on the products from the brands themselves, allowing them to provide all the information to keep the customer apprised of each item offered.

They work hard to provide competitive prices and offer deals and gifts regularly.

Overall Positive LookFantastic Reviews

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Any LookFantastic Discounts and Savings?

Another positive in this Look Fantastic review is they offer beauty savings of up to 60% off and complimentary gifts with your order.

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They also offer Gifts of the Week up to 50% off from LookFantastic’s website that are worth checking out.

Cons about LookFantastic Reviews 2021

    • Some complaints of slow shipping outside the U.S.
    • Some complaints of “free gift” they opted to receive never came

The only negative that I was able to find, is that they don’t have very many products for men.

That being said, this company is directed towards women and providing an extensive inventory of products for them.

I do believe they will continue to expand their product lines, and continue to provide more products for men.

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LookFantastic Review Videos

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Look Fantastic Review & Unboxing

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LOOK FANTASTIC BEAUTY SUBSCRIPTION UNBOXING – THE RAW BEAUTY EDIT

LOOK FANTASTIC APRIL 2019 RAW BEAUTY EDITION CONTAINS 5 BEAUTY PRODUCTS WITH A TOTAL VALUE OF AROUND £60 AND SHIPS …

LOOK FANTASTIC BEAUTY BOX REVIEW

Take a look at what was inside the Look Fantastic Beauty Box. I also got a little beauty box from Feel Unique that I open at the end. What are your …

Lookfantastic Box Review and Unboxing

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MY AWFUL EXPERIENCE WITH LOOK FANTASTIC 🙁

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Look Fantastic Beauty Box May Unboxing & Discount Code

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LookFantastic Reviews
LookFantastic Reviews
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15 Comments
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  1. 0.9
    Is LookFantastic Legit & Safe?
    0
    Is LookFantastic Reliable?
    0
    LookFantastic Guarantee
    0
    LookFantastic Prices
    60
    LookFantastic Shipping Cost
    60
    LookFantastic Shipping Delivery
    0
    LookFantastic Help & Support
    10

    It is NOT a reliable site / service. I can not yet say a scam, because they respond to inquiries, but terrible service.

    Helpful(0) Unhelpful(0)You have already voted this
  2. 0.55
    Is LookFantastic Legit & Safe?
    10
    Is LookFantastic Reliable?
    20
    LookFantastic Guarantee
    10
    LookFantastic Prices
    10
    LookFantastic Shipping Cost
    10
    LookFantastic Shipping Delivery
    10
    LookFantastic Help & Support
    10

    This is a fraud website. Please do not buy anything from them. You will be stuck. Worst customer service.

    Helpful(2) Unhelpful(0)You have already voted this
  3. 4.9
    Is Look Fantastic Legit & Safe?
    100
    Is Look Fantastic Reliable?
    100
    Look Fantastic Guarantee
    100
    Look Fantastic Prices
    90
    Look Fantastic Shipping Cost
    100
    Look Fantastic Shipping Delivery
    100
    Look Fantastic Help & Support
    100

    Had 2 fab orders for look fantastic now! The clearpay option is amazing! And both orders came the day after I ordered them! Safe to say I will be ordering again, such an convenient way to get my regular products for exactly the same price! And way more offers than at the shops! Got £25 off my first order with code VALENTIN-R5O

    Helpful(0) Unhelpful(3)You have already voted this
  4. Order 186634406
    Such a bad and fraud website never think of ordering with them !!! One month now and still not receiving my order !!! I tried contact them and always they say we will see and contact you!!! 30 daya now !!!!!!!!! I am going to tell everybody all my friends and reviews everywhere to let Everyone not to be fooled!!

  5. 0.05
    Is Look Fantastic Legit & Safe?
    0
    Is Look Fantastic Reliable?
    0
    Look Fantastic Guarantee
    0
    Look Fantastic Prices
    10
    Look Fantastic Shipping Cost
    0
    Look Fantastic Shipping Delivery
    0
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    0

    Complete SHAM of a company… Been waiting weeks with no show of order.. customer service both in Spain and UK completely useless.. neither respond or help. They have certaintly messed the wrong customer about as I will be taking every action possible against this company regardless of the value of order. This company should NOT be in operation! Save yourselves all the hassle!!!!!

    + PROS: None
    - CONS: They are scammers
    Helpful(3) Unhelpful(0)You have already voted this
  6. I purchased expensive SteamPod straighteners from Look Fantastic, after using them once it was clear that not only did they not work, they had been damaged. After spending four days in total trying to raise the issue with the incompetent customer service team, via the live chat, message and email platforms accessed on the website, I was told that even though the company breached The Sales of Goods Act for failing to provide a product that is fit for purpose and of satisfactory quality, I would not be entitled to a refund of the £300 product. Absolutely disgusted with the unacceptable and unlawful handling of this issue. Never using this terrible company again and I’d recommend that everyone else do the same. Avoid at all costs!!

  7. Placed an order 6th July, one month later still no sign of delivery (worth €120). Have been in contact numerous times only to be told “we are looking in to this matter” and I hear nothing. All I want at this stage is a refund. I am pregnant and do not need the stress.  Very disappointed!! 

  8. 0.4
    Is Look Fantastic Legit & Safe?
    10
    Is Look Fantastic Reliable?
    10
    Look Fantastic Guarantee
    10
    Look Fantastic Prices
    10
    Look Fantastic Shipping Cost
    10
    Look Fantastic Shipping Delivery
    10
    Look Fantastic Help & Support
    0

    This company does not value its customers at all, I should have read reviews before I ordered! I ordered a product at 4000 rupees, and the product was never delivered. This was 3 months ago. When I wrote to the company they said there was nothing they could do. I had the feeling that they haven’t learned how to run a professional business and they have no issue stealing 4000 rupees from their customer Don’t order from this company, there are better companies to order from.

    - CONS: Products often not delivered and very very bad customer service
    Helpful(1) Unhelpful(0)You have already voted this
  9. I have put an order in with Lookfantastic, after reading all these reviews I have asked for a refund. I have received 2 emails saying they are ‘working on my order’ which has still not been sent after 3 weeks. Probably scam. Ridiculous

  10. I’ve made my order on 30 November, the estimated arrived time is 10 Dec to 18 Dec, on 18 Dec I find them through livechat they said need to wait 30days to seen as my parcel is miss. I waited for 30days still haven receive my order, find them through live chat again and said will give me a full refund, I haven receive any email regarding my refund.

    I’m really afraid I won’t get my money back, I really spent a lot in this website and this is my first-time purchase, I thought it is a Singapore website it should be secure, I’m Malaysian.

    I regret that I didn’t see their review before purchasing, really upset!

    PLEASE DONT BUY FROM THEM !!!!!

  11. 0.6
    Is Lookfantastic.com Legit & Safe?
    10
    Is Lookfantastic.com Reliable?
    10
    Lookfantastic.com Guarantee
    10
    Lookfantastic.com Prices
    10
    Lookfantastic.com Hidden Fees
    10
    Lookfantastic.com Shipping Cost
    10
    Lookfantastic.com Shipping Delivery
    10
    Lookfantastic.com Help & Support
    30

    Please do not order from them . I had to wait my order for more then a month and it is no fast delivery, on top of that I have been asked to pay additional 50% of price I have paid already for my order as customs fee, plus packing was very bad, so I can see thru holes in the box that my order completely damaged and I refused to accept it. Even I got reply from support team it is already another month I am waiting for my reimbursement and parsel is being held at a local depot awaiting further instruction from the sender.I am not sure if I can get my money back, but I know that I will never order anything from lookfantastic ever again .

    Helpful(0) Unhelpful(0)You have already voted this
  12. Awful customer service won’t refund

  13. 0.1
    Is Look Fantastic Legit & Safe?
    0
    Is Look Fantastic Reliable?
    0
    Look Fantastic Guarantee
    0
    Look Fantastic Prices
    20
    Look Fantastic Shipping Cost
    0
    Look Fantastic Shipping Delivery
    0
    Look Fantastic Help & Support
    0

    PROBABLY A BIG SCAM
    When my delivery didn’t arrive on time I asked the customer service where it was and they told me to wait an additional 30 days. Fast forward to now, the products still haven’t arrived and their answer to me is to ask my neighbours if they have the package (which they don’t) and now that I am requesting for a refund, the customer service is no longer answering.

    Helpful(0) Unhelpful(0)You have already voted this
  14. I ordered from lookfantastic. It was only shampoo/conditioner but it took a VERY LONG time to arrive (alarm bells ringing yet?)
    Item arrived leaking with screw top loose!
    Contacted Customer Service who clearly make it very difficult to return items or receive a refund for FAULTY products in the hope that the customer would give up.
    Had to email a photograph, wait to see if they would accept the item for return.
    I had to screen shot the certificate of postage.
    This exchange of emails went on for quite some time but still no resolution.
    I then had to initiate legal proceedings to get this company to fulfil its duty of care to a customer receiving FAULTY goods.
    The prices are “too good to be true”

  15. I have placed orders on this website 3 times now amounting to over £250… for a UK delivery and they keep cancelleing my order . Iv tried payment through credit cards debit cards and paypal… has anyone experienced this before??

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