Macy’s Reviews 2020

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Is Macy’s Legit,
Reliable or Safe Today?

What I Like:
Macy’s Review

Macys.com is owned by the brand Macy’s Inc. which is a department store company that is known for selling fashion clothing and accessories to customers.

Here at their online store, people can purchase a wide range of items such as bedroom decorative, bath robes, kitchen essentials, dinnerware, sweaters, swimwear and much more.

They ship to more than 100 countries around the world and offer regular discounts on their items as well.

That is why the company has received quite a lot of positive Macys.com reviews from their customers because of these features.

The company holds an A+ BBB accreditation probably because of the positive Macy’s reviews that they have received before.

    • A+ BBB Accredited Business
    • Fashion Clothing & Accessories Online
    • Regular Shopping Discounts
    • 180 Day Refund Policy for International Returns

What I Didn’t Like:
Macy’s Review

The only drawback about the company is that they have received much negative Macys.com reviews when it comes to their customer service.

A lot of people have filed complaints regarding how their support team did not help them in their issues when shopping here.

This is important to note because you might end up having a problem when you buy at the website later on.

It is best to contact their customer service team ahead before buying to clarify on their shopping process.

    • Poor Customer Service Complaints
Overall Thoughts:
Macy’s Review

Overall, the site Macys.com offers a lot of fashion clothing and accessories that you are going to love.

A lot of people have shopped here and continue to do so.

This is especially true since the website provides top quality products and regular discounts for people to take advantage of.

You can always check out their site and see for yourself what the Macy’s reviews have been talking about.

About The Company
Macy’s Review

The company behind Macys.com is the nation’s premier omni-channel retailer.

The company holds more than 870 stores in 45 states with branches in Guam, Columbia and Puerto Rico as well.

There are a lot of people that buy here at a regular basis due to the top quality items that they offer.

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Please leave your Macy’s review, feedback, or comments below. Thank you!

7.3 Total Score
Summary


7.3Expert Score
Is Macy's Legit & Safe?
8
Is Macy's Reliable?
7.5
Macy's Guarantee
8.5
Macy's Prices
6
Macy's Hidden Fees
9.5
Macy's Shipping Cost
6
Macy's Shipping Delivery
5.5
Macy's Help & Support
7
0.6User's score
Is Macy's Legit & Safe?
1
Is Macy's Reliable?
1
Macy's Guarantee
1
Macy's Prices
0.5
Macy's Hidden Fees
0
Macy's Shipping Cost
0
Macy's Shipping Delivery
0.5
Macy's Help & Support
1
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2 Comments
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  1. 0.25
    Is Macy's Legit & Safe?
    10
    Is Macy's Reliable?
    10
    Macy's Guarantee
    10
    Macy's Prices
    0
    Macy's Hidden Fees
    0
    Macy's Shipping Cost
    0
    Macy's Shipping Delivery
    0
    Macy's Help & Support
    10

    We were just at Macy’s…They literally gave two minutes till shutting the door. We had no idea they were closing until then. It took one minute to call my nephews who were getting a water ice and meeting us at a certain spot in Macy’s to go home and tell them to run back to the store from where they were at to be with us to go home as we just had found out that the store was closing in 2 minutes. They closed the door and we asked if they could reopen it just to let the boys in who just made it to the door. They would not. Total kid safe issue. Then since they couldn’t get through they started walking away from the door.

    I went out to go around the mall to find them and couldn’t or get a hold of them on the phone again. We eventually did, but to not let kids reunite with their family who were right there was so not safe for a security person. We will not shop at Macy’s again. They are not kid safe. Or do they show grace. Could he have unlocked the door to let the 2 kids in to their family and relock it still keeping the store safe and letting no new customers in..yes. Not kid safe. Security had no concern for their welfare.

    + PROS: I used to love macys and shopped there often over the years as I loved their inc brand
    - CONS: We were just at Macy's...They literally gave two minutes till shutting the door. We had no idea they were closing until then. It took one minute to call my nephews who were getting a water ice and meeting us at a certain spot in Macy's to go home and tell them to run back to the store from where they were at to be with us to go home as we just had found out that the store was closing in 2 minutes. They closed the door and we asked if they could reopen it just to let the boys in who just made it to the door. They would not. Total kid safe issue. Then since they couldn't get through they started walking away from the door. I went out to go around the mall to find them and couldn't or get a hold of them on the phone again. We eventually did, but to not let kids reunite with their family who were right there was so not safe for a security person. We will not shop at Macy's again. They are not kid safe. Or do they show grace. Could he have unlocked the door to let the 2 kids in to their family and relock it still keeping the store safe and letting no new customers in..yes. Not kid safe. Security had no concern for their welfare.
    Helpful(0) Unhelpful(0)You have already voted this
  2. 0.35
    Is Macy's Legit & Safe?
    10
    Is Macy's Reliable?
    10
    Macy's Guarantee
    10
    Macy's Prices
    10
    Macy's Hidden Fees
    0
    Macy's Shipping Cost
    0
    Macy's Shipping Delivery
    10
    Macy's Help & Support
    10

    They tell you something is in stock, claim that they have shipped the order so they can charge your credit card but they don’t actually ship it. They then sit on your money for an indefinite period before they return it to you.
    I am sympathetic to Covid related delays and shortages but why do they debit your credit card before they ship? If they don’t have stock just say so and don’t tale my money!

    + PROS: If you can find something in the store you can usually depend on the product and trust your purchase. Service varies greatly from store to store.
    - CONS: Online orders may or may not be delivered but they debit your credit card immediately BEFORE they ship. Customer service for shipping problems is nonexistent. No telling how long they are going to hold my $500 before they credit me for something they never shipped (according to their own website).
    Helpful(0) Unhelpful(0)You have already voted this

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