uPack Reviews 2020

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PROS for uPack Reviews 2020
Upack is a moving service that provides solutions for people looking to do cross-town moves and cross-country moves.  They have a few different options of which include a moving trailer, a moving container, with moving services by ABF Freight.  Upack charges by the amount of space used, rather than weight of the contents.  This is the opposite of what most other companies do, and makes Upack a better option because of that fact.  They will only move your stuff in a trailer and container, and never mix it with belongings from other households.  This provides a sense of safety and security with a super low claim rate.  Upack has an A+ rating from the Better Business Bureau and works hard to make sure their customers are satisfied.  They offer liability coverage in two different types, to cover for losses in case of damages.

  • Provides Convenient & Affordable Moving Solutions Nationwide
  • Only Pay for Space Used, Not by Weight
  • Multiple Options for Moving Trailer & Moving Containers
  • Excellent Security of Moving Trailers and Containers
  • A+ Rating from Better Business Bureau
  • Average Transit Time of 2 to 5 Business Days
  • Only one House per Trailer (Not Shipped With Other Homeowners Stuff)
  • Offers Liability Coverage for Your Household Items

CONS for uPack Reviews 2020
After talking with customers, I found that most of them had a great experience with Upack.com.  However, there have been a few instances of trailers and containers not showing up and damaged goods that are not covered under liability.  The storage units not showing up seems to be a miscommunication somewhere in their system and needs to worked on to avoid these kinds of mistakes in the future.  Moving is usually very stressful for the homeowners, and even more so when they can’t rely on the moving service.  That being said, it would be wise to call and check and make sure that your unit is on its way on the day of delivery, and even checking some days before to ensure they have it in their system.  As far as goods not being covered by Upack, they have it clearly written that they are not responsible for damages due to packing.  This just means that you have to pack in such a way that your belongings can survive the trip.       

  • Will not Cover Damages Caused by Improper Packing
  • Some Service Issues with Pods & Trailers Not Delivered in Scheduled Time

6.4 Total Score

In the overall picture, Upack stands out as one of the better options for movers seeking to find storage and delivery solutions. Upack is a legit and good moving service, and very secure. With their pods, you can expect them to provide you with a lock and key, so you can ensure your things stay safe. I really like the fact that they only charge for space used and not by weight. Customers have reported over 50% savings by using Upack instead of other moving services. Their transit time is exceptionally fast compared to a traditional moving service, falling within a range of 2 to 5 business days. At Upack.com you can look at the different options, and use the space estimator tool to figure out how much room you will need for your move.

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