Mankind.co.uk Reviews 2018

SaveSavedRemoved 0

We are independently owned and the opinions are ours. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.

Is Mankind Safe, Good, & Reliable?

5.9 Total Score
3 reviews
Summary

To sum up Mankind.co.uk, it’s a great site for men to find any product they might need for grooming. It’s also a great place for buying gifts for men as well, with several reasonable priced items for sale. Mankind has an awesome assortment of products from inexpensive to luxury, and each customer is sure to find what’s just right for them. They are committed to bringing grooming solutions to the customer, all without having to go the department store. They also work hard to provide the customers with deals and special offers as often as possible.

5.9Expert Score
Is Mankind.co.uk Legit & Safe?
6.5
Is Mankind.co.uk Reliable?
5
Mankind.co.uk Guarantee
7.5
Mankind.co.uk Prices
6
Mankind.co.uk Hidden Fees
9
Mankind.co.uk Shipping Cost
4.5
Mankind.co.uk Shipping Delivery
3.5
Mankind.co.uk Help & Support
5.5
0.9User's score
Is Mankind.co.uk Legit & Safe?
0.6
Is Mankind.co.uk Reliable?
0.6
Mankind.co.uk Guarantee
1
Mankind.co.uk Prices
3.3
Mankind.co.uk Hidden Fees
0.6
Mankind.co.uk Shipping Cost
0.6
Mankind.co.uk Shipping Delivery
0.3
Mankind.co.uk Help & Support
0.6
Add your review  |  Read reviews and comments

PROS:
For any and all of your grooming needs look no further than Mankind.co.uk. Backed by The Hut Group, which is a private firm that provides financial and technical support, Mankind has established themselves as one of the premier sites for men’s grooming products. They have a large quantity of items, with detailed descriptions to find exactly what you need. They have an Ultimate Guide which is quite helpful in assisting the customer when deciding on a purchase. They offer free delivery in the UK, as well as free international delivery options. Also, we have the latest  savings now.

  • 14 Day Money-Back Guarantee
  • Free Shipping in the UK
  • Free International Shipping Options
  • Safe & Secure Checkout
  • Large Selection of Products
  • Excellent Customer Service

CONS:
One thing I found on Mankind.co.uk, is that they don’t offer free international tracked shipping. Instead they offer international standard shipping for free without tracking. However, you can get international tracked shipping if you spend more than anywhere from 75-120, depending on which country you are getting packages shipped to. Although this is not a huge deal, it does bring peace of mind knowing your package is being tracked, and might be worth paying the extra for that assurance.

  • Shipping Costs for International Tracked Shipping

mankind.co.uk reviews 2018 is it safe good reliable legit

keywords: Mankind.co.uk reviews 2018, is Mankind.co.uk legit, is Mankind.co.uk a trusted site, is Mankind.co.uk reliable, is Mankind good, is Mankind.co.uk safe?, is Mankind.co.uk reliable, is Mankind.co.uk a good site, is Mankind.co.uk. legitimate, is Mankind politically correct, is Mankind.co.uk. safe, is Mankind.co.uk trustworthy, is Mankind doomed, is Mankind.co.uk legit?, Mankind.co.uk reviews 2018

Please leave your feedback/comments below. Thank you!

4 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. This company shipped me three premium bottles of soap wrapped in newspaper, like a Chinatown herbalist, with one frankly open and leaking. The box was soaked through, half the bottle was empty. Upon writing customer service the next day, I was informed that without photographs of the damage, they could not process a request. How could I have possibly known this when just 18 hours before I had thrown away a soap-sodden box.

    No refund, no resolution, no help.

    Just demands.

    Thanks for making it easy to never order from Mankind again.

  2. 0.15
    Is Mankind.co.uk Legit & Safe?
    10
    Is Mankind.co.uk Reliable?
    0
    Mankind.co.uk Guarantee
    10
    Mankind.co.uk Prices
    0
    Mankind.co.uk Hidden Fees
    10
    Mankind.co.uk Shipping Cost
    0
    Mankind.co.uk Shipping Delivery
    0
    Mankind.co.uk Help & Support
    0

    STAY AWAY if you are not sure that you might have to return any product. I used the link via Google to open a page with the product I wanted. I didn’t pay attention that this company is located in UK. All prices were in dollars (I’m in the US) and they offered free delivery within USA (that’s why confusion happened). Unfortunately, I ordered an expensive hairdryer from Mankind website and product description didn’t indicate anything about the type of plugin (IT SHOULD, since you sell it worldwide!). When I received my order I immediately contacted customer support and asked them if I can return it back. They were very nice and told me that I can, but they have to check if they can refund the postage cost. They asked me to provide package dimensions, weight and postage cost if I would use the cheapest way to ship the package with a tracking number. No problem. I totally get it.
    I went to USPS and the quote that I got was $68.50 which is kinf of expensive. I contacted customer support center and asked them what we gonna decide with this problem. However, I received an answer that return was accepted and that I just need to package item securely and provide a proof of the postage once order is sent to request a refund of the postage cost. Ok I said. That’s a great service! Nop…

    2 weeks later I followed up with my refund. They said they didn’t receive anything. Hmmm. Tracking number showed that the package was delivered to the receiver a week ago. I also double checked that the address was written correctly on the box that I sent and even made 2 duplicate labels just in case (looks like I felt some troubles in advance)! The receipt showed there is no errors in the address I provided to USPS. I was told that they can’t refund anything if they didn’t receive the item. I called USPS and opened a dispute (package was insured). However, 10 days later USPS refused to cover anything since they have a proof that package was delivered to receiver!

    I contacted Mankind customer support again and asked them to initiate refund since it’s not my fault if they lost the package in their warehouse. After long conversation (2 or 3 mails) they promised to refund it but I need to wait 7-15 days to see the money on my account. 15 days later I was already really mad and contacted them again. That time they told me that they are going to cover everything immediately. Two days later I finally saw the money they refunded. But wait…. Why only for the item that I bought!? I have to contacted them again (2 months of conversation, many massages, already very annoying…) but they refused to cover the shipping cost and explained it like that “On this occasion, we are unable to refund the return costs for you. All electric items will be supplied with UK plug as this is a UK site”.

    Really? I said that it wasn’t a deal that we discussed earlier and if I knew I would rather sell it on Ebay to at least save some money! I said that I’m going to open a dispute and tell people the true about their real customer services via Social Media. After that I received another massage that “from the speaking with the relevant department we would only cover 15% of the order cost for the return. This is due to us being a UK site and have a UK domain name”. Guess what?

    I have never received even 15% of the order cost to cover at least a portion of what I paid. And it was 15 days ago. Thank you for your service #ManNOTkind. This is not how you should treat your customers. And if you’ve failed to describe your electric products properly when you sell it worldwide, you can’t put the responsibility on your customers. And even more – you can’t tell a lie to your customers to make them pay expensive postage cost to get your product back and refuse to cover it after!
    If someone is interested to see real screenshots of my conversation to make sure that every my word is a true, please contact me via facebook.com / pokrovskaia.anna

    Helpful(0) Unhelpful(0)You have already voted this
  3. 0.5
    Is Mankind.co.uk Legit & Safe?
    0
    Is Mankind.co.uk Reliable?
    10
    Mankind.co.uk Guarantee
    10
    Mankind.co.uk Prices
    40
    Mankind.co.uk Hidden Fees
    0
    Mankind.co.uk Shipping Cost
    10
    Mankind.co.uk Shipping Delivery
    0
    Mankind.co.uk Help & Support
    10

    Terrible costumer service they can’t fix their own issues

    - CONS: They never delivered my product even though I paid next day delivery after 5 days I asked to eat a refund because I never got the product. And they can't refund until the product they never delivered get back to them?. They can't even give me a date for refund they think st least 14 days. So they took my money, never deliver and they will take and tbd date to refund
    Helpful(0) Unhelpful(0)You have already voted this
  4. 0.8
    Is Mankind.co.uk Legit & Safe?
    10
    Is Mankind.co.uk Reliable?
    10
    Mankind.co.uk Guarantee
    10
    Mankind.co.uk Prices
    60
    Mankind.co.uk Hidden Fees
    10
    Mankind.co.uk Shipping Cost
    10
    Mankind.co.uk Shipping Delivery
    10
    Mankind.co.uk Help & Support
    10

    Worst shopping experience ever. I am a customer from Taiwan I have tried to buy stuff on the website and enter in the payment, billing address, shipping address as ever time I did on other website.However, my order and my account was cancelled without any notification and explanation. When I want to log in my account to check my order, it just said my account does not exist!!!!! How would I know my order is cancelled when I couldn’t even log in my account????

    - CONS: Worst shopping experience ever. I am a customer from Taiwan I have tried to buy stuff on the website and enter in the payment, billing address, shipping address as ever time I did on other website.However, my order and my account was cancelled without any notification and explanation. When I want to log in my account to check my order, it just said my account does not exist!!!!! How would I know my order is cancelled when I couldn't even log in my account???? Then I tried to call the phone service,they just keeping holding me online and told me that my order is cancelled. One woman said they will send me email tell me how to solve my problem and I didn't not get any email in the end. And then I tried to apply a new account and leave message there to ask for my order, and the people there told me I need to provide my billing statement which has my address on it. I called again and tell them that since I live in Taiwan so all of my billing statement will be Chinese ( and also I think it is hard to find billing statement with address now since all of them are sent by email!!!) It turns out that they said it's okay for Chinese statement. Okay then I upload my statement. HOWEVER, in the end u guys still told me that my order is cancelled by security problem??? What?.... This is always the exactly original reply I got at first : "I am sorry to let you know that we are currently unable to ship your order to you as the information provided has not met with our security requirements." it is unreasonable that after asking customer provide so many information and now my order is still cancelled. I couldn't understand ! All of my info I provide is same as other shopping websites(Harrods, net a porter, mytheresa, Boden ....etc) why only you ask me to provide so much data and info and still cancelled my order??? This is really the most unpleasant shopping experience ever。I will never buy anything again on the website and I will tell all of my friends not to buy anything either.
    Helpful(0) Unhelpful(0)You have already voted this

Leave a reply

Your total score