MiniInTheBox Reviews 2020

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We are independently owned and the opinions are ours. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.

4.8 Total Score
MiniInTheBox Review Summary

Overall, MiniInTheBox seems to be a legit website that offers a remarkable amount of merchandise.

MiniInTheBox’s motto is, “one world, one price.” This motto stems from their so-called "excellent customer services" (some MiniInTheBox reviews would argue this) to over 50 countries.

The company, who has offices in China, UK, and the US began in 2006 and now has become a competitive international business in the realm of selling electronic gadgets.

6.6Expert Score
Is MiniInTheBox Legit & Safe?
6.5
Is MiniInTheBox Reliable?
5.5
MiniInTheBox Guarantee
7.5
MiniInTheBox Prices
8
MiniInTheBox Hidden Fees
9
MiniInTheBox Shipping Cost
5
MiniInTheBox Shipping Delivery
4
MiniInTheBox Help & Support
7
2.9User's score
Is MiniInTheBox Legit & Safe?
3.1
Is MiniInTheBox Reliable?
3.2
MiniInTheBox Guarantee
1.9
MiniInTheBox Prices
4.1
MiniInTheBox Hidden Fees
3.4
MiniInTheBox Shipping Cost
3.1
MiniInTheBox Shipping Delivery
2.7
MiniInTheBox Help & Support
2.2
Add your review  |  Read reviews and comments

Is MiniInTheBox Legit?

MiniInTheBox is a legit site that started in 2006 and does millions in sales each month, but with that said they currently have an F rating on the Better Business Bureau even though they are not accredited with BBB.org.

MiniInTheBox can keep prices low with exclusive partners and reputable manufacturers across China in order to cut out the middleman and allow everyone across the globe to enjoy the pleasure of buying at wholesale prices.

Keeping prices at wholesale cost is what MiniInTheBox is all about.

miniinthebox reviews 2020 order

Cons: MiniInTheBox Review

A common theme found with complaints and MiniInTheBox review is that their shipping times can vary between countries, so make sure to check their shipping guides.

If you are purchasing a gift make sure you order well enough in advance. MiniInTheBox.com says to allow the longest time.

MiniInTheBox Shipping Delivery Times

MiniInTheBox.com has a shipping chart and the delivery times can range anywhere from 8-35 business days, depending on where you live.

They do offer faster shipping times but there is a charge for those: Standard shipping 6-8 business days or Expedited Shipping 3-5 business days.

miniinthebox shipping time delivery review

MiniInTheBox Tracking Order

You can track your order by logging into your account on MiniInTheBox.com, which will include your order number and the shipping status.

They will also, send you an email with your order confirmation and tracking number.

miniinthebox tracking order number

Is MiniInTheBox a Good & Trusted Site?

MiniInTheBox overall is a good site if you are looking for unusual gift items or if you’re in the market for a fun new toy or doodad for your home, office or car.

They carry tools and toys for kids and adults of every age, as well as clothing, jewelry, and accessories for a range of sizes and tastes.

They have customer service representatives available in 27 different languages, which goes a long way toward proving just how dedicated they really are to keeping their clients happy.

Currently, Mini In The Box reviews on BBB.org (Better Business Bureau) is an F rating with 1 out of 5-star rating, and 7+ complaints in the last 12 months.

Considering how popular this site is, MiniInTheBox.com, who sells millions in products each year, does have negative MiniInTheBox reviews, but overall they are good.

This company is dedicated to ensuring that their customers get precisely what they order from the site, as quickly as possible and in good condition.

They now have facilities in both Europe and the U.S too, so you can expect to have your order even faster than before, making MiniInTheBox a great go-to place for buying cool and totally unique electronic gadgets, tools for the kitchen or clothing and accessories as a gift, even around the holidays.

You must create an account before ordering, which will require an email and password, so you can track your orders and shipping.

is miniinthebox safe legit review
MiniInTheBox Review Videos

These are most current videos found online for Mini In The Box reviews.

MiniInTheBox Review

My experience with miniinthebox.com so far.

Mini In the Box Review & Haul

Hey guys! Today I'm sharing with you the products I have recently purchased on this really cool website called Mini In The Box! I hope you enjoy! 🙂 Thank you for watching! Please LIKE, COMMENT,...

Unboxing do Smart Watch U8 MiniInTheBox

Unboxing do Smart Watch U8 MiniInTheBox with a problem on the conection between the clock and the bracelet. MiniInTheBox send me other for free 😉 This ...

Miniinthebox Unboxing and Review

I ordered some stuff from miniinthebox. They have a lot of stuff for very cheap. I would recommend buying something from them if you have the cash. Links- Website: miniinthebox.com iTouch...

Pros: MiniInTheBox Review

MiniInTheBox seems to be a legit and safe website when you need electronics, clothing, or sports equipment.

Our MiniInTheBox review shows that they excel at making every customer’s shopping experience a good one, or at least try too.

To create a user account on the site will only require a valid email address. Once registering onto a free account, one is ready to start shopping with ease.

It is appreciated how this site offers a wide selection of merchandise, all at wholesale prices, with free shipping.

They are currently offering 80% off your order on MiniInTheBox.

Is MiniInTheBox a Safe Website?

MiniInTheBox is a safe place to shop because they not only back up the items that they sell, but they are also extremely protective of all of their customers’ private information.

They use the same secure encryption software that you would find on comparable websites as a means to keep your personal data away from prying eyes.

Meanwhile, they won’t sell or share your email address or other details with other vendors, so you don’t have to worry about landing on a spam list when you shop with MiniInTheBox.

miniinthebox-workers-team-reviewing-products

What payments does MiniInTheBox Accept?

The safest way to pay today would be via PayPal to checkout with MiniInTheBox, because you can easily dispute any transactions if something goes wrong.

They accept the following payments:

  • PayPal
  • Most major credit and debit cards
  • Boleto for Brazil
  • Yandexmoney/Qiwi for Russia
  • Realtimebank-Ideal for Netherlands
  • Realtimebank-Sofort for Germany

what-payments-accepted-miniinthebox

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Please leave your MiniInTheBox review, feedback, or comments below. Thank you!

39 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. Do not buy anything from theme!!They did not deliver my item..Other itmes completely wrong sizes…I have to pay for send it back????!!Do Yourself a faver… do not touch Theme!!!

  2. Worst company I have ever dealt with. First order not as described but won’t refund money. Second order cancelled well in time but took my money have sent the item which I don’t want. Still waiting on reply. Stay away !!!

  3. Paid over $70 for large kids foam blocks and they send me small foam alphabet letters. They won’t refund but expect u to pay extra to ship back wrong item. Filing dispute thru PayPal. Not dealing with thieves like these anymore! Disgusting!

  4. 0.5
    Is MiniInTheBox Legit & Safe?
    10
    Is MiniInTheBox Reliable?
    10
    MiniInTheBox Guarantee
    10
    MiniInTheBox Prices
    10
    MiniInTheBox Hidden Fees
    10
    MiniInTheBox Shipping Cost
    10
    MiniInTheBox Shipping Delivery
    10
    MiniInTheBox Help & Support
    10

    They are to be avoided wrong order bust zip and sizing not accurate. Then refuse a refund – do not touch them

    + PROS: Absolutely none
    - CONS: Lots lose money crap quality and faulty goods that you can do nothing with
    Helpful(1) Unhelpful(0)You have already voted this
  5. 1
    Is MiniInTheBox Legit & Safe?
    20
    Is MiniInTheBox Reliable?
    20
    MiniInTheBox Guarantee
    20
    MiniInTheBox Prices
    20
    MiniInTheBox Hidden Fees
    20
    MiniInTheBox Shipping Cost
    20
    MiniInTheBox Shipping Delivery
    20
    MiniInTheBox Help & Support
    20

    MiniInTheBox are scammers.

    I bought bunion pads for my feet. After 60 days the package hadn’t arrived. I contacted the company and they told me the courier had returned it to them. I asked them for a refund and they refused to give it to me.

    They said it my responsibility to contact the courier and said that I owed them the cost of the return mail sent to them!

    I couldn’t believe it!!!! How could I contact the courier when I didn’t know they had my package?

    They refused to give me a refund … AND they charged me for their courier cost!!!!!!

    Scammers!

    Here is the customer service email sent by them:

    Dear Shanti Clements,

    Unfortunately this are the information from the delivery company. They should have tell you to pick up the package. Remember that we are not a shipping company, so this type of problem you really should talk with delivery company. We are simply passing the info that was gave to us:

    2018-06-04 13:30
    United Arab Emirates, Al Badaa Post Office, ( Return to sender ) – Mail not claimed and sent back to sender – Dispatched to processing office

    Please understand that in this case we can only refund the product price. Also because the package was returned to us, the courier charged us the return shipping fee, which will be deducted from your payment. Therefore, we will issue the refund of AED 9.27 to you.Or we can make a reshipment; in which case you would be responsible for payment of shipping fees AED 8.79

    Please indicate in your next answer which of the two solutions you prefer.

    We appreciate your understanding and hope that we can serve you again in the near future.

    Sincerely,
    Joana
    miniinthebox.com

    Helpful(0) Unhelpful(0)You have already voted this
  6. 0.5
    Is MiniInTheBox.com Legit & Safe?
    10
    Is MiniInTheBox.com Reliable?
    10
    MiniInTheBox.com Guarantee
    10
    MiniInTheBox.com Prices
    10
    MiniInTheBox.com Hidden Fees
    10
    MiniInTheBox.com Shipping Cost
    10
    MiniInTheBox.com Shipping Delivery
    10
    MiniInTheBox.com Help & Support
    10

    Similar experience. What a crap company!

    + PROS: Non. No goods received.
    - CONS: More than 3 weeks after ordering I still have not received goods. They are now suggesting up to 6 weeks. For a few pence more I could get it from a reliable supplier in a few days. I do not think my goods will arrive
    Helpful(0) Unhelpful(0)You have already voted this
  7. I made two small separate orders that could be put into an envelope and virtually didn’t have any extra weight in order to test their policy of free shipping on my orders that were supposed to be shipped from Canada. Website stated 8-10 business day delivery. Nothing has been received since the February 17 order and email stating item was shipped that day.
    I’ve opened a customer complaint ticket on their website and have had replies to my daily response 3 times. Their response seems to be generated by an automated system based on words in my message and requesting more time. I’ve been told that they have contacted Canada Post and asked them to expedite the envelope, which was, by the way free shipping indicating that shipment emanated from my country, Canada, but I was charged shipping and insurance on each order. If I don’t want the item anymore then they would refund (on the website) me when they receive the package back.
    I’ve told them that they are lying and THIS IS FRAUD. I’ve lost $47 and if I don’t receive deliveries as advertised, I”M GOING TO GET MY MONEY’S WORTH. DON’T SHOP HERE!!! Go to BBB.

  8. 0.1
    Is MiniInTheBox Legit & Safe?
    0
    Is MiniInTheBox Reliable?
    0
    MiniInTheBox Guarantee
    0
    MiniInTheBox Prices
    10
    MiniInTheBox Hidden Fees
    0
    MiniInTheBox Shipping Cost
    0
    MiniInTheBox Shipping Delivery
    10
    MiniInTheBox Help & Support
    0

    Ordered a kindle cover from this company in may and finally arrived in July. However I defy anyone to find a kindle small enough to fit this cover as it is just slightly larger than a phone cover. Now I can’t access my account on the site as it keeps telling me I have tried too many times. Very convenient!!!. I will have to write this off as a bad experience but will not recommend them

    + PROS: none
    - CONS: too long for delivery and item not as described - total rip off
    Helpful(0) Unhelpful(0)You have already voted this
  9. 0.5
    Is MiniInTheBox Legit & Safe?
    10
    Is MiniInTheBox Reliable?
    10
    MiniInTheBox Guarantee
    10
    MiniInTheBox Prices
    20
    MiniInTheBox Hidden Fees
    0
    MiniInTheBox Shipping Cost
    10
    MiniInTheBox Shipping Delivery
    10
    MiniInTheBox Help & Support
    10

    I made a purchase for a product that was appropriately priced with a shipped duration of 14 days. I had taken shipped as meaning the duration it would take the product to reach me. After 1.5 months I believe their interpretation of shipped is dispatched. I have received a number of reply’s from customer support, each one pushing the expected delivery date out.
    With respect to a refund the following is an extract from their reply:
    “Since there is no confirmation that the package is lost, and there is no default loss time (120 days), refunds cannot be processed. Generally speaking in this special period, packages will be delivered within 2-4 months, and According to our agreement with the logistics company, we can only investigate the package after 4 months after parcel shipped out.”
    I take it from this I can forget about ever getting a refund – other than informing them my package was not received how can I possibly confirm it. This site has great potential but is operating as though it is a scam.

    + PROS: Customer service will reply promptly
    - CONS: Customer support provides a series of excuses and scripted replies with no consideration for the customer. Worst company I have ever dealt with.
    Helpful(0) Unhelpful(0)You have already voted this
  10. 0.5
    Is MiniInTheBox Legit & Safe?
    10
    Is MiniInTheBox Reliable?
    10
    MiniInTheBox Guarantee
    10
    MiniInTheBox Prices
    10
    MiniInTheBox Hidden Fees
    10
    MiniInTheBox Shipping Cost
    10
    MiniInTheBox Shipping Delivery
    10
    MiniInTheBox Help & Support
    10

    DON’T order from these crooks. Everything is wayyyy too small and you basically have to send it to CHINA to return anything which translates to ridiculous fees totaling more than the cost of the item you’re returning. I bought a mens XL shirt that wouldn’t even fit my 14 year old nephew.

    Helpful(0) Unhelpful(0)You have already voted this
  11. 0.1
    Is MiniInTheBox Legit & Safe?
    0
    Is MiniInTheBox Reliable?
    0
    MiniInTheBox Guarantee
    0
    MiniInTheBox Prices
    20
    MiniInTheBox Hidden Fees
    0
    MiniInTheBox Shipping Cost
    0
    MiniInTheBox Shipping Delivery
    0
    MiniInTheBox Help & Support
    0

    I Hope my comments are recorded correctly in your ratings as there seems to be a big discrepancy between your expert score and all the customer ratings on all websites.
    I was quoted a delivery time, I did not receive, I was sent emails to placate me blaming coronavirus, although parcels and post to the rest of the world seem to be okay. I was told resent. Rubbish!

    Helpful(0) Unhelpful(0)You have already voted this
  12. I made two small separate orders that could be put into and envelope and virtually didn’t have any extra weight in order to test their policy of free shipping on my orders that were supposed to be shipped from Canada. Website stated 8-10 business day delivery. Nothing has been received since the February 17 order and email stating item was shipped that day.
    I’ve opened a customer complaint ticket on their website and have had replies to my daily response 3 times. Their response seems to be generated by an automated system based on words in my message and requesting more time. I’ve been told that they have contacted Canada Post and asked them to expedite the envelope, which was, by the way free shipping indicating that shipment emanated from my country, Canada, but I was charged shipping and insurance on each order. If I don’t want the item anymore then they would refund (on the website) me when they receive the package back.
    I’ve told them that they are lying and THIS IS FRAUD. I’ve lost $47 and if I don’t receive deliveries as advertised, I”M GOING TO GET MY MONEY’S WORTH. DON’T SHOP HERE!!! Go to BBB.

  13. Cheaters!!!! I ordered some toys, I received them after 1 month directly from China (?!), I wasted time at customs, and I paid extra 40% of the toys price in customs and DHL taxes…. In the end quality of toys was poor, and also only 50% of the toys were working, the other half were faulty!!! Be warned! Order from them only if you want to be cheated!!!!

  14. 0.65
    Is MiniInTheBox Legit & Safe?
    10
    Is MiniInTheBox Reliable?
    10
    MiniInTheBox Guarantee
    10
    MiniInTheBox Prices
    40
    MiniInTheBox Hidden Fees
    10
    MiniInTheBox Shipping Cost
    10
    MiniInTheBox Shipping Delivery
    10
    MiniInTheBox Help & Support
    10

    I ordered a replacement watch band on 9/24/2018 from MINIINTHEBOX. It is now 10/31/2018 and I have not received it as of yet. I selected the U.S. Postal service shipping method which was the least expensive, and MINIINTHEBOX is now saying I must allow 90 DAYS for delivery!!!!!!!!! 90 DAYS!!!! I could have driven to South America and back fast than they can deliver their items.

    Never again!!!!!!!!

    + PROS: Can only think of the price, but I still haven't received my order so I can't tell if the quality is any good!
    - CONS: Poor customer service, must allow 90 days for regular delivery!!!! 90 days!!!
    Helpful(0) Unhelpful(0)You have already voted this
  15. 0.15
    Is MiniInTheBox.com Legit & Safe?
    10
    Is MiniInTheBox.com Reliable?
    10
    MiniInTheBox.com Guarantee
    0
    MiniInTheBox.com Prices
    0
    MiniInTheBox.com Hidden Fees
    0
    MiniInTheBox.com Shipping Cost
    0
    MiniInTheBox.com Shipping Delivery
    0
    MiniInTheBox.com Help & Support
    10

    I have been waiting weeks!
    Every time I request an update I get a computer response saying it has been shipped.
    When I request a refund, the computer tells me to return the item first.
    Hopeless.
    Stay away

    Helpful(0) Unhelpful(0)You have already voted this
  16. 0.25
    Is MiniInTheBox.com Legit & Safe?
    0
    Is MiniInTheBox.com Reliable?
    0
    MiniInTheBox.com Guarantee
    0
    MiniInTheBox.com Prices
    20
    MiniInTheBox.com Hidden Fees
    0
    MiniInTheBox.com Shipping Cost
    0
    MiniInTheBox.com Shipping Delivery
    10
    MiniInTheBox.com Help & Support
    10

    Ordered an item, received wrong color, size and not made of genuine leather as stated, but from plastic
    Company refused to send me the correct item that i ordered.
    Shipping costs were hidden, customs and DHL together costed me 96% import duties
    Don’t even think of opening their website a have a quick browse, you will be scammed.
    Stay away and don’t encourage anyone to buy from them

    + PROS: No pros as a scam company cannot have any
    - CONS: Good way to throw away your money
    Helpful(0) Unhelpful(0)You have already voted this
  17. 0.5
    Is MiniInTheBox Legit & Safe?
    10
    Is MiniInTheBox Reliable?
    10
    MiniInTheBox Guarantee
    10
    MiniInTheBox Prices
    10
    MiniInTheBox Hidden Fees
    10
    MiniInTheBox Shipping Cost
    10
    MiniInTheBox Shipping Delivery
    10
    MiniInTheBox Help & Support
    10

    After ordering and paying for my order from MiniInTheBox, I have received a delivery date and a tracking number. However, the tracking number does not work and does not indicate delivery progress. I contacted the courier service to ask regarding the tracking number and it turns out that the tracking number is not in their system – the alleged claimed package is not in their system! I still waited for my order until the date my order supposed to be delivered and there have been no notification regarding any parcel whatsoever. I then contacted the MiniInTheBox customer service and suprisingly, they claimed that there have been some problem with my address and asked me to wait for another few weeks. I waited and finally received no news from them. I contacted them again only to be informed that the parcel is on its way to their warehouse and they claimed I did not pick up the parcel so they will resend it again but I have to pay for the shipment again. It is the most ridiculous thing I have ever heard. It has been nearly 3 months now and I asked for a refund but they reply my message with a repeated exact message stating they will resend and I have to pay for the shipment again. This website is clearly operated by either dishonest people or extremely unprofessional seller. I strongly recommend others not to order anything from this website and look for a more trusted seller.

    + PROS: - The website seems to offer a lot of different options
    - CONS: -The order tracking system did not work as promised-The item never arrived on the promised date and even after the delivery date passed-The order item was never delivered: checked with the courier service to find out that the tracking number was not in their system-They refused to refund your money
    Helpful(0) Unhelpful(0)You have already voted this
  18. 1.1
    Is MiniInTheBox.com Legit & Safe?
    10
    Is MiniInTheBox.com Reliable?
    10
    MiniInTheBox.com Guarantee
    0
    MiniInTheBox.com Prices
    100
    MiniInTheBox.com Hidden Fees
    10
    MiniInTheBox.com Shipping Cost
    50
    MiniInTheBox.com Shipping Delivery
    0
    MiniInTheBox.com Help & Support
    0

    DO NOT MAKE THE MISTAKE OF BUYING OR BELIEVEING THIS WEBSITE. They claim that you get 14 day guaranteed shipping but I have been waiting now 60 days and still no closer than before. You cannot talk to a real person. For all I know I am funding a terrorist by sending my money to mini in the box. Wanted to buy more stuff but glad I tried it first with one small item to see if it was legit. DO NOT BUY FROM MINI IN THE BOX.

    + PROS: None
    - CONS: Everything is not as they claim. Lucky if you ever see you product.
    Helpful(0) Unhelpful(0)You have already voted this
  19. Why didn’t I get an email so I can track my package??????

  20. You never say anything about currency if we have to change our money to US dollars

  21. 0.4
    Is MiniInTheBox.com Legit & Safe?
    10
    Is MiniInTheBox.com Reliable?
    10
    MiniInTheBox.com Guarantee
    10
    MiniInTheBox.com Prices
    0
    MiniInTheBox.com Hidden Fees
    10
    MiniInTheBox.com Shipping Cost
    10
    MiniInTheBox.com Shipping Delivery
    10
    MiniInTheBox.com Help & Support
    10

    Been over a month since I ordered even though promised 10 day delivery n purchase confirm. All correspondence from them is from a do not reply source, so you cannot respond. The only way to communicate is via the website, but all you get is condescending politeness and a push back with, just a little longer.

    I will never, and I mean NEVER do business with them again, and am fairly confident that I will never receive my purchase.

    Run, do not walk away from these clowns.

    Helpful(0) Unhelpful(0)You have already voted this
  22. 0.5
    Is MiniInTheBox Legit & Safe?
    10
    Is MiniInTheBox Reliable?
    10
    MiniInTheBox Guarantee
    10
    MiniInTheBox Prices
    10
    MiniInTheBox Hidden Fees
    10
    MiniInTheBox Shipping Cost
    10
    MiniInTheBox Shipping Delivery
    10
    MiniInTheBox Help & Support
    10

    avoid at all cost never received item and refused refund

    + PROS: none
    - CONS: everything. they are thevies
    Helpful(0) Unhelpful(0)You have already voted this
  23. 4.65
    Is MiniInTheBox Legit & Safe?
    100
    Is MiniInTheBox Reliable?
    100
    MiniInTheBox Guarantee
    80
    MiniInTheBox Prices
    90
    MiniInTheBox Hidden Fees
    100
    MiniInTheBox Shipping Cost
    100
    MiniInTheBox Shipping Delivery
    100
    MiniInTheBox Help & Support
    80

    I ordered a product for my granddaughter (11) as a birthday gift.
    It came in a reasonable amount of time and was nicely packaged.
    I’m gonna give them a 5 star until proven otherwise.
    I can’t really rate the guarantee or the support because I haven’t needed either.

    + PROS: On time
    - CONS: None yet
    Helpful(0) Unhelpful(0)You have already voted this
  24. did you ever receive your package?

  25. 1
    Is MiniInTheBox Legit & Safe?
    20
    Is MiniInTheBox Reliable?
    10
    MiniInTheBox Guarantee
    10
    MiniInTheBox Prices
    100
    MiniInTheBox Hidden Fees
    10
    MiniInTheBox Shipping Cost
    10
    MiniInTheBox Shipping Delivery
    0
    MiniInTheBox Help & Support
    0

    This place takes your money but doesn’t ship and they don’t have a customer service phone number- Sounds like a big scam to me

    + PROS: Priced
    - CONS: Scam
    Helpful(0) Unhelpful(0)You have already voted this
  26. 0.1
    Is MiniInTheBox Legit & Safe?
    0
    Is MiniInTheBox Reliable?
    0
    MiniInTheBox Guarantee
    0
    MiniInTheBox Prices
    10
    MiniInTheBox Hidden Fees
    0
    MiniInTheBox Shipping Cost
    0
    MiniInTheBox Shipping Delivery
    0
    MiniInTheBox Help & Support
    10

    same as all of above never recieved goods and lost all contact with them scammers scammers scamers. aviod

    + PROS: none
    - CONS: none
    Helpful(0) Unhelpful(0)You have already voted this
  27. 4.4
    Is MiniInTheBox.com Legit & Safe?
    100
    Is MiniInTheBox.com Reliable?
    100
    MiniInTheBox.com Guarantee
    50
    MiniInTheBox.com Prices
    100
    MiniInTheBox.com Hidden Fees
    100
    MiniInTheBox.com Shipping Cost
    100
    MiniInTheBox.com Shipping Delivery
    100
    MiniInTheBox.com Help & Support
    60

    My MiniInTheBox delivery was very similar to the original band that came off the watch (just missing a couple of tiny ridges moulded into the pair of loops that hold the loose end of the strap in neatly and not quite the totally smooth join to the watch body that was achieved before), but this is not a concern given the price difference with the official Suunto replacement.
    Easily fitted using the included mini-screwdriver.

    + PROS: Best value price available for the watch band I ordered.Appears to be good quality (Time will tell how durable it is, but the original Suunto product only lasted 2 years). Arrived reasonably promptly (less than 3 weeks to arrive in regional Australia) given it was the free delivery option.
    - CONS: No cons if value is more important to you than speed of delivery.
    Helpful(0) Unhelpful(0)You have already voted this
  28. 3.1
    Is MiniInTheBox.com Legit & Safe?
    80
    Is MiniInTheBox.com Reliable?
    70
    MiniInTheBox.com Guarantee
    70
    MiniInTheBox.com Prices
    100
    MiniInTheBox.com Hidden Fees
    70
    MiniInTheBox.com Shipping Cost
    60
    MiniInTheBox.com Shipping Delivery
    10
    MiniInTheBox.com Help & Support
    40

    I ordered some iPhone cases and lenses for my phone although the shipping was awhile it did arrive but my package was actually at the post shop waiting for me to pick it up

    + PROS: The prices are good and the quality is good
    - CONS: The shipping takes awhile
    Helpful(0) Unhelpful(0)You have already voted this
  29. 0.25
    Is MiniInTheBox Legit & Safe?
    10
    Is MiniInTheBox Reliable?
    10
    MiniInTheBox Guarantee
    10
    MiniInTheBox Prices
    0
    MiniInTheBox Hidden Fees
    0
    MiniInTheBox Shipping Cost
    0
    MiniInTheBox Shipping Delivery
    10
    MiniInTheBox Help & Support
    0

    So I ordered over $60 worth of merchandise about 3 weeks ago. I got an order confirmation and they took the money out of my account but never sent me an email with my order number or tracking number. Their website is rediculous as they never give you answers. It keeps telling me that I have no order currently! Tell that to my bank!! No way to contact customer service no phone number no email. I want to know where my order is or REFUND MY MONEY!

    + PROS: Cheap
    - CONS: Never recieved order and impossible to get ahold of customer service or track package
    Helpful(0) Unhelpful(0)You have already voted this
  30. 0.35
    Is MiniInTheBox Legit & Safe?
    10
    Is MiniInTheBox Reliable?
    10
    MiniInTheBox Guarantee
    10
    MiniInTheBox Prices
    10
    MiniInTheBox Hidden Fees
    0
    MiniInTheBox Shipping Cost
    0
    MiniInTheBox Shipping Delivery
    10
    MiniInTheBox Help & Support
    10

    I ordered a product from this company back in February and have still not received the order. It is a touchless thermometer for my elderly mother (age 98) who has been waiting for it. I requested a refund 3 weeks ago but was told that it was too late. But then I see that the company put in a replacement order on April 3rd. I will never ever buy from this company again, and I say to all – “BUYER BEWARE.”

    - CONS: I cannot say anything good about this company. I placed an order in February and still not have received the product. They have twice lost my order, and they re-ordered it at the company again on April 4, 2020. it still has not arrived. I have repeatedly requested a refund but they refuse to give one. DO NOT BUY ANYTHING FROM THIS COMPANY.
    Helpful(0) Unhelpful(0)You have already voted this
  31. 0.5
    Is MiniInTheBox.com Legit & Safe?
    10
    Is MiniInTheBox.com Reliable?
    10
    MiniInTheBox.com Guarantee
    10
    MiniInTheBox.com Prices
    10
    MiniInTheBox.com Hidden Fees
    10
    MiniInTheBox.com Shipping Cost
    10
    MiniInTheBox.com Shipping Delivery
    10
    MiniInTheBox.com Help & Support
    10

    This company sucks. DO NOT BUY FROM THEM.

    I’m in Australia, have been waiting 73 days and my package is still stuck in Germany.

    I’ve complained about 6 times and the company keeps closing my complaint after sending me a stock standard response. This response suggests that my package probably hasnt been delivered because of my absence… yep – I’m certainly not in Germany!

    I’ve asked them to refund my product two or three times because, after more than 2 months, I’ve had to buy the product from another location. Again “customer service” keep closing my complaint on the basis that I should continue to wait!

    Don’t buy from here unless:
    1. you’re buying a samsung s9 cover or iphone9 cover because that’s how long you’ll be waiting; or
    2. you’re looking for the latest range of invisible phone covers.

    + PROS: It's a good way to throw money away
    - CONS: You'll never see your product
    Helpful(0) Unhelpful(0)You have already voted this
  32. 4
    Is MiniInTheBox.com Legit & Safe?
    100
    Is MiniInTheBox.com Reliable?
    100
    MiniInTheBox.com Guarantee
    80
    MiniInTheBox.com Prices
    80
    MiniInTheBox.com Hidden Fees
    90
    MiniInTheBox.com Shipping Cost
    90
    MiniInTheBox.com Shipping Delivery
    100
    MiniInTheBox.com Help & Support
    0

    After all the bad reviews I started to believe that I too would never see my purchases.
    I ordered four phone cases, and I was able to track my purchases via an email that I was sent from miniinthebox.
    Within just 12 days my phone cases arrived at my door. I live in England. Also the phone cases were exactly as advertised on the website.

    Maybe I was just lucky, but all I can say is this site DOES deliver and I would purchase from them again.

    + PROS: Delivered in just 12 days to my house and all was as advertised.
    - CONS: None
    Helpful(0) Unhelpful(0)You have already voted this
  33. 4.3
    Is MiniInTheBox.com Legit & Safe?
    100
    Is MiniInTheBox.com Reliable?
    100
    MiniInTheBox.com Guarantee
    10
    MiniInTheBox.com Prices
    100
    MiniInTheBox.com Hidden Fees
    100
    MiniInTheBox.com Shipping Cost
    100
    MiniInTheBox.com Shipping Delivery
    100
    MiniInTheBox.com Help & Support
    80

    Right, so I read these reviews after already having ordered from Miniinthebox and had no idea it came all the way from Hong Kong. I was kind of expecting my package to disappear or arrive next year sometime when my dog had already outgrown the winter jackets, or the products being really bad quality or too small. Needless to say I was happily surprised to find the package outside my door today (8 days after ordering) and the products were perfect. Perfect fit, and just like shown on the website. Yes, there’s an extra fee for importing it to your country where you live, but that goes for orders coming from abroad so I see no point in whining about that. USA, Canada, UK, all those places adds an extra import fee so I don’t consider that a “Hidden fee”, perhaps hidden if you haven’t informed yourself about overseas purchases online.

    + PROS: Cheap Fast service Cool stuff (lots of it!)
    - CONS: Made in China, so not sure the workers are being paid fairly and have good working conditions.
    Helpful(0) Unhelpful(0)You have already voted this
  34. 2.15
    Is MiniInTheBox.com Legit & Safe?
    20
    Is MiniInTheBox.com Reliable?
    50
    MiniInTheBox.com Guarantee
    50
    MiniInTheBox.com Prices
    60
    MiniInTheBox.com Hidden Fees
    80
    MiniInTheBox.com Shipping Cost
    40
    MiniInTheBox.com Shipping Delivery
    10
    MiniInTheBox.com Help & Support
    40

    I would love to review the product for other consumers, but all I can say is that I never received it, even though I paid extra for expedited shipping. Its been well over a month at this point, even though I paid to have it within 5-8 business days. I read the other reviewers saying they didnt receive their packages other, but thought Id still give it a shot. Nope. Package never came. Its sitting somewhere over in China waiting for ‘processing’. Reporting it missing was easy, but then I realized any company that makes it so easy to add a claim must be constantly receiving them, or else it wouldnt be a giant part of your orders page. The product might be great, but you will probably never get it. All the positive reviewers saying they got their’s quickly are paid for by the company in an attempt to trick others, like me, into buying. Also, even if you unsubscribe, you will receive dozens of emails a week from them with ads for more product to pay for and never receive. Dont do it. Just dont.

    + PROS: Easy to track where your shipment is so you know itll never make it to you.Easy to report you didnt receive it.Prices are ok, so you wonr be out too much money when you never receive your product and they dont spend to you.
    - CONS: You will not receive your product.You will not receive your product.You will not receive your product.How else can I make my point clear?YOU WILL NOT receive your product!
    Helpful(0) Unhelpful(0)You have already voted this
  35. 0.5
    Is MiniInTheBox.com Legit & Safe?
    10
    Is MiniInTheBox.com Reliable?
    10
    MiniInTheBox.com Guarantee
    10
    MiniInTheBox.com Prices
    10
    MiniInTheBox.com Hidden Fees
    10
    MiniInTheBox.com Shipping Cost
    10
    MiniInTheBox.com Shipping Delivery
    10
    MiniInTheBox.com Help & Support
    10

    You may never receive the product you purchased. When submitting a resolution ticket, they keep extending the amount of time. At first the reply was “it can take 20-30 days.” When that did not happen, I was assured it would arrive “no later than 40 days” and given an exact date. After 40 days, they are now saying, “so you still have great possibilities to receive it within 60 days.”

    This company appears to be a scam, and they appear to keep extending the delivery date until you either give up or forget. They will not refund your purchase price.

    + PROS: None
    - CONS: Product never arrives, customer service keeps blaming it on the postal service.
    Helpful(0) Unhelpful(0)You have already voted this
  36. 0.5
    Is MiniInTheBox Legit & Safe?
    0
    Is MiniInTheBox Reliable?
    0
    MiniInTheBox Guarantee
    0
    MiniInTheBox Prices
    0
    MiniInTheBox Hidden Fees
    60
    MiniInTheBox Shipping Cost
    0
    MiniInTheBox Shipping Delivery
    0
    MiniInTheBox Help & Support
    20

    Scum

    + PROS: Crooks and thieves
    - CONS: Never delivered package Fraudulently used my credit card Tried to obtain a new credit card in my name No option to contact customer service
    Helpful(0) Unhelpful(0)You have already voted this
  37. Ordered in Jan it is now March. Says no orders pending. Not accepting my emails. They have my money and credit card #. For waiting they offered me 6.00 towards next purchased lol, nowhere to b found. Maybe they all have the coronavirus and quit

  38. I will be reporting to interpol and police here in Australia

    This is Scam company

    No correspondence and all review point to this

    I need a refund please

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