Modlily Reviews 2018
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Overall, Modlily is a legit company who's based out of China, but several customers have complained of poor customer service and delayed shipping on orders.
Although some customers have complained about the quality of items they purchased, it’s unrealistic to expect luxury quality at their prices.
What you will get is a middle of the road material, which will last for a fair amount of time. Most complaints are from customers that didn’t read through the website and understand their shipping and return policies.
Also, make sure that you check out Modlily's Top FAQ's first prior to ordering just to make your experience is good.
- 30 Day Guarantee or Your Money Back
- Track Your Order
- Email Confirmation
- Secured Transactions
Low Prices - Hard to Resist
Modlily is an online wholesaler based in China that offers super low prices on fashion clothing. They are able to keep their prices low for the consumer and retailer by buying directly from the Chinese manufacturers.
30-Day Guarantee & Exchange Policy
They offer a 30-day money-back guarantee and exchange on their products.
They offer free international shipping as well as frequent discounts and specials.
To exchange your item, you will first need to return and ship your order back to Modlily. After you get approved after submitting a ticket to return/refund you will be sent a return address and RMA (return mailing address). Once your returned items are received Modlily says they “will arrange the resend immediately.”
Payments Accepted (PayPal included)
You can conveniently pay with most major credit cards as well as Paypal.
The Not So Good
- Sizes Can Vary (check size and measurments below)
- Shipping Can Take Longer
- Quality Can Be Low
- Lengthy Return Process
Where is Modlily located?
As with any company, there are bound to be a few drawbacks. The fact that Modlily is located is China means that you will wait substantially longer than if you were to order from your country of residence.
Shipping times w/ Modlily usually take 5-20 days, not including processing time of 1-5 days.
If you are not in a hurry to receive your item, then this should not be an issue.
Return Shipping Fees (on you)
The location of their warehouse also means that returns will take substantially longer, and you must pay the return shipping.
Most customers have experienced that returning an item costs more than the item itself.
Easy-to-Use Sizing Chart to Follow
They also have an easy-to-use sizing chart which is a good addition, especially when you aren’t able to try on the clothes before you buy.
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