Modlily Reviews 2018

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We are independently owned and the opinions are ours. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.

5.3 Total Score
120 reviews
Summary

Overall, Modlily is a legit company who's based out of China, but several customers have complained of poor customer service and delayed shipping on orders.

 

Although some customers have complained about the quality of items they purchased, it’s unrealistic to expect luxury quality at their prices.

 

What you will get is a middle of the road material, which will last for a fair amount of time. Most complaints are from customers that didn’t read through the website and understand their shipping and return policies.

 

Also, make sure that you check out Modlily's Top FAQ's first prior to ordering just to make your experience is good.

5.3Editor's score
Is Modlily Legit & Safe?
8
Is Modlily Reliable?
4.5
Modlily Guarantee
6
Modlily Prices
0
Modlily Hidden Fees
10
Modlily Shipping Cost
7.5
Modlily Returns and Shipping Costs
2
Modlily Help & Support
4
6.1User's score
Is Modlily Legit & Safe?
6.2
Is Modlily Reliable?
6.2
Modlily Guarantee
5.9
Modlily Prices
6.8
Modlily Hidden Fees
6.2
Modlily Shipping Cost
6.5
Modlily Returns and Shipping Costs
5.7
Modlily Help & Support
5.8
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Your Feedback Matters!

We want to hear from you, so let us know below:
How was your overall experience?
 How’s Modlily’s clothing prices and shipping? How’s Modlily’s customer service? Is Modlily a legit and safe site today? Where is Modlily located? Is Modlily a reliable and trusted site to buy from?

The Good
PROS:
  • 30 Day Guarantee or Your Money Back
  • Track Your Order
  • Email Confirmation
  • Secured Transactions

Low Prices - Hard to Resist

Modlily is an online wholesaler based in China that offers super low prices on fashion clothing. They are able to keep their prices low for the consumer and retailer by buying directly from the Chinese manufacturers.

where-is-modlily-located-address-contact-us
30-Day Guarantee & Exchange Policy

They offer a 30-day money-back guarantee and exchange on their products.

They offer free international shipping as well as frequent discounts and specials.

To exchange your item, you will first need to return and ship your order back to Modlily. After you get approved after submitting a ticket to return/refund you will be sent a return address and RMA (return mailing address). Once your returned items are received Modlily says they “will arrange the resend immediately.”

modlily-reviews-guarantee-return-exchange-policy
Payments Accepted (PayPal included)

You can conveniently pay with most major credit cards as well as Paypal.

is-modlily-legit-payment-credit-card-paypal
The Not So Good
CONS:
  • Sizes Can Vary (check size and measurments below)
  • Shipping Can Take Longer
  • Quality Can Be Low
  • Lengthy Return Process

Where is Modlily located?

As with any company, there are bound to be a few drawbacks. The fact that Modlily is located is China means that you will wait substantially longer than if you were to order from your country of residence.

Shipping times w/ Modlily usually take 5-20 days, not including processing time of 1-5 days.

If you are not in a hurry to receive your item, then this should not be an issue.

modlily-reviews-shipping-method-time-cost

Return Shipping Fees (on you)

The location of their warehouse also means that returns will take substantially longer, and you must pay the return shipping.

Most customers have experienced that returning an item costs more than the item itself.

modlily-return-order-policy-review

Easy-to-Use Sizing Chart to Follow

They also have an easy-to-use sizing chart which is a good addition, especially when you aren’t able to try on the clothes before you buy.

modlily-sizing-chart-clothes-review

Popular Modlily Review Videos

My Modlily Review & From Experience It's Not a Scam.

My express order arrived with no issues.

Modlily Review (haul)

Items paid for with my money www.modlily.com to purchase blue tiger lily stripe maxi send $20 to my Paypal Cynthia Cain. Email me your name so I can know.

Review On Modlily.com

I really don't like the dress after putting it on. But I still want to buy some clothes there. Follow me on Instagram....@lilmillie1005 Twitter....@lilmilli DON'T FORGET ...

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196 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 3.05
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    70
    Modlily Prices
    70
    Modlily Hidden Fees
    80
    Modlily Shipping Cost
    90
    Modlily Returns and Shipping Costs
    0
    Modlily Help & Support
    0

    I received an order express delivery exactly when they said I would.
    1 week to Australia. Fantastic service.
    Clothes are middle of the road as one would expect for prices.
    No complaints here. Happy eirh products ordered.

    + PROS: Great service
    - CONS: None
    Helpful(1) Unhelpful(0)You have already voted this
  2. 0.05
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    0
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Shipping Costs
    0
    Modlily Help & Support
    0

    Well, I placed an order on the 31st of May and I haven’t received it. Every time I check with the tracking code I was given it says it’s in transit… I’m beginning to think this is a fake site…

    Helpful(3) Unhelpful(0)You have already voted this
  3. 0.25
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    0
    Modlily Prices
    0
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Shipping Costs
    10
    Modlily Help & Support
    10

    On April 3, 2018 I place an order and then cancelled it immediately because I was afraid I ordered the wrong size. It is July 13 and I still have not received a refund. I have exchanged numerous messages with the company and they insist that they sent a refund, but my bank statements show that they did not. (They even asked me to check with Paypal even though I did not use it) I wish I had read reviews before I place an order. This is a scam outfit. Beware.

    + PROS: None
    - CONS: Poor customer service. No phone to speak to a person.
    Helpful(1) Unhelpful(0)You have already voted this
  4. 0.5
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Shipping Costs
    10
    Modlily Help & Support
    10

    When I tried to pay for my order it kept telling me that my card was not working so I tried again and the same thing. I used a different card, kept telling me that my card was not working. I gave up and then got an email that told me they put my card through several times on both cards. Thank goodness, my cards didn’t let it go through more than once but I did get a charge for the same amount on both cards. No one to talk to. Have to send them an email and I doubt I can make them understand to give me one of the amounts back ($180.00). I will not order from them again. That’s what I get for not checking to see where they were from.

    Helpful(3) Unhelpful(0)You have already voted this
  5. 0.05
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    0
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Shipping Costs
    0
    Modlily Help & Support
    0

    modlily is a scam. made a purchase never received item. wont issue refund. no communication

    Helpful(2) Unhelpful(0)You have already voted this
  6. Very disappointed in this company. Sizes were way too large, and for the past 2 months have been trying many times to contact them to return for smaller size or get a refund. Stated policy = 30 day return, but now I’ve been trying to contact them for over 30 days. The website tells you to create a ticket, but after you do, when you hit submit, it throws you back to the log-in page to start over, they don’t return phone calls, and I guess I’m just out the $55.

  7. Reply
    Catherine Tshivhasa June 1, 2018 at 1:48 am
    0.4
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    20
    Modlily Prices
    50
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Shipping Costs
    0
    Modlily Help & Support
    0

    I am not pleased favourite shipping time at All. I ordered on 28/03/2018 and today on the 01/06/2018 still not received my order. Tracking is difficult and the tracking site does not update much. No one to to talk to except submitting a ticket which doesn’t help much. Stop announcing 5 to 20 days waiting period and be realistic. I wonder if I will ever get my stuff and about the quality thereof. I will never order from this site again.

    + PROS: Clothes reasonable
    - CONS: Shipping takes too long if they will ever ship
    Helpful(5) Unhelpful(2)You have already voted this
  8. 0.25
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    0
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Shipping Costs
    0
    Modlily Help & Support
    10

    horrible horrible experience. do not order from them. terrible quality and poor fit (unless you are sponge bob square pants ) no tags in the clothing for information on care, no discernable contact information, they “completed” my order for me when I realized it was a company in china and cancelled my transaction…. all in all, STAY AWAY!!!!!!! the order showed up, and it will be at the goodwill this week…. even they will not be able to get rid of it.

    + PROS: NONE
    - CONS: EVERYTHING
    Helpful(8) Unhelpful(0)You have already voted this
  9. Worst company I ever dealt with. Ordered a top, wrong size, they have my money, and I can not exchange. You can get no information from anyone, and as long as they have your money, they don’t care!!

  10. 3.75
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    100
    Modlily Returns and Shipping Costs
    0
    Modlily Help & Support
    100

    I love mod Lily . Perfect size , and shipped on schedule.. 🙂

    + PROS: :) beautiful styles
    Helpful(0) Unhelpful(1)You have already voted this
  11. 0.5
    Is Modlily Legit & Safe?
    20
    Is Modlily Reliable?
    10
    Modlily Guarantee
    0
    Modlily Prices
    40
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Shipping Costs
    10
    Modlily Help & Support
    0

    Not happy with product. Beautiful polka dot blouse. Ordered a size medium. I received an what looks like an xs! I will not order from this company again!

    + PROS: Stylish clothes
    - CONS: Sizes and returns are the pits!
    Helpful(3) Unhelpful(0)You have already voted this
  12. THANK YOU ALL for your customer reviews of ModLily. I was about to order two gorgeous items for an extremely important occasion, but the little voice inside me said to check customer reviews FIRST! So glad I did. My income is very limited, and your personal experiences confirmed the warning and saved me an awful lot of grief and loss of my funds. The photos and prices are quite a powerful lure, and I thank you for keeping me from making a big mistake. Especially, thank you bestlegitreviews.com/modlily-review/. BDF/Michigan

  13. 4.35
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Shipping Costs
    0
    Modlily Help & Support
    100

    I bought a jacket and i love it the fit was great too about 6 weeks to arrive but i expected that and i would recommend this site for sure.

    Helpful(1) Unhelpful(2)You have already voted this
  14. 0.55
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    50
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    10

    I saw a swimdress that I tried to order. My credit is good and my credit card is legit. After 3 different attempts, my credit card would not go thru. There was nothing wrong with my submission. So I canelled the order because they kept sending me emails saying my order was not complete. Now they have my credit card info which scares me. I could not find any phone numbers, address to contact them.

    Helpful(2) Unhelpful(0)You have already voted this
    • didn’t know anything about them, but as soon as my shipping options came up on a potential order, I stopped in my tracks. knew immediately it was a Chinese company. didn’t complete the order but they had my info and THEY completed the order. Paying with Paypal and they would not support me at all. I contacted them right away and all they kept telling me was that if I received the order there was nothing I could do. I kept telling them that receiving the order wasn’t the problem it was the fact I never COMPLETED the order….but Modlily did. anyway, order showed up, it was crap just as I expected (NO labels to even give a HINT of care), funky sizing… spongebob shaped clothing…ugh and of course I have to deal myself with the return as Paypal has closed my claim. all in all a horrible experience.

    • I ordered a beautiful white lace blouse on March 4, 2018 ( at least the picture was beautiful). I hoped to wear it for Easter but it never arrived. I tried to contact Modlily by phone but no one ever answered. I messaged them on Facebook & got a reply that they would check into it & get back to me but I haven’t heard from them. They got my money & I have nothing to show for it.

  15. 1.9
    Is Modlily Legit & Safe?
    50
    Is Modlily Reliable?
    50
    Modlily Guarantee
    10
    Modlily Prices
    90
    Modlily Hidden Fees
    40
    Modlily Shipping Cost
    50
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    Many of the Chinese companies take photos from American websites and then copy the design. They do not ship the from the original manufactures (i.e. they are not discounted originals). Instead it is a hit or miss on how good the copy is both in the design and in the quality of materials. I have had experience with a handful of these companies, but tend not to use them because if you don’t like what you get, you cannot get your money back unless you buy through Amazon – and I believe Amazon takes the hit. Some of them offered a refund for their bad work but it wasn’t near the original price so buy with caution.

    + PROS: Low cost
    - CONS: Hit and miss on quality
    Helpful(2) Unhelpful(0)You have already voted this
  16. I ordered from Modlily in November. The items were definitely not as described. I cannot get in touch with them via email nor phone. All information I have received is bogus. if anyway has a legitimate phone number or address so I can return items, please let me know. The phone # I received is for a company called Road Riders and Modlily is in China. When I put in the order number to return items, it tells me I need to enter my email and pw….did that about 15 times and tells me they cannot find pw, so I did the process dozens of times and no response. PLEASE if anyone knows something about this company, let me know. Do not order if you want to RETURN anything. THey will not let you return items.

    • Create a ticket using Chrome rather than Internet Explorer to avoid the repeated entering of User Name and Password. Mrs. W

    • To avoid the constant entering of user name and password, open Modlily in Chrome. I tried for 2 hours yesterday in IE with no luck and today when I replied to my Ticket (in Chrome) I received confirmation that my reply was successful. I am hopeful now that I will receive my refund. Mrs. W

    • I am having the exact same issue. I actually returned my items as directed on 12/27/17 and I have not yet received my full refund! I mailed through the USPS as directed and when I try to find out where my return is, I get this: The delivery status for this item has not been updated as of December 29, 2017, 11:45 pm. It also shows:
      December 29, 2017, 9:45 am
      Out for Delivery
      GAITHERSBURG, MD 20878
      When I began the return process, they told me that if I would like to keep my items (3) they would refund 50% of my total cost. I should have done that!!!!
      I suggest you keep your items and try to sell them at a consignment store, rummage sale, or just give away. You will be further ahead!!! Mrs. W

  17. 3
    Is Modlily Legit & Safe?
    80
    Is Modlily Reliable?
    80
    Modlily Guarantee
    80
    Modlily Prices
    80
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    80
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    80

    I ordered exactly one week ago and received my order today. It was exactly as pictured and the sizing was pretty good. I changed my mind after placing the order and used the chat line to make the change before it was shipped out. The only negative I have is that I had to pay duty on arrival but that is not the company’s fault.

    + PROS: Exactly as expected. Shipping was pretty prompt.
    - CONS: Had to pay duty on shipment.
    Helpful(0) Unhelpful(0)You have already voted this
  18. 2.15
    Is Modlily Legit & Safe?
    40
    Is Modlily Reliable?
    40
    Modlily Guarantee
    20
    Modlily Prices
    100
    Modlily Hidden Fees
    30
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    20
    Modlily Help & Support
    0

    After I ordered three tops from this company I read the horrible reviews. I figured I just threw away my money. It took about a month but I did get the three tops. The fit was OK. I could have used more room in the bust area. There was one top of the three that was not flattering but i’m not going to bother sending it back. I understand returning is not a happy experience per the reviews. I found the fabric to be just fine. It is not flimsy. The craftsmanship is also fine. With this said, however, I won’t be ordering from them again. I’m going to stick to buying from American companies even if the clothes are made in China. I believe in a customer friendly company. Modlily and the other Chinese companies like it should hire me to edit their English responses so that they are stated properly.

    Helpful(2) Unhelpful(0)You have already voted this
  19. Buyer Beware! Do not order anything from this Company! There shipping times are ridiculous, a month or more if you actually are lucky enough to receive delivery at all, from what I’ve read from other reviews. Their clothes are made too small, are made cheap and refunds are a nightmare! I tried to enter a ticket to return a blouse and they refused to give me a RMA to return, instead offered me a 50% refund and I could keep the blouse. I replied that the blouse was too small and a terrible fit, I wasn’t interested in keeping it and they replied once again with an 80% refund, final offer. I accepted keeping in mind that I would have the hassle of returning it and would need to pay return shipping anyway.They told me to expect a credit in 1 business day and it’s been 3 weeks and still haven’t received the credit. I was apprehensive ordering from China and will never again place an order with this so called “Company”. Do yourself a favor and spend your hard earned money elsewhere.

  20. 0.85
    Is Modlily Legit & Safe?
    30
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    50
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    Terrible customer service, refused to address my concerns–took 40 days to get my order–2 days short of getting their 50% returned policy if delivered 15 days After the the Latest delivery date. Couldn’t get any explanation why it took so long–couldn’t even get them to acknowledge it. Product is fair for the price, but if there’s anything wrong, you’re screwed. And obviously management at Modilly doesn’t care because of all of the poor reviews I read. I obviously won’t be ordering from them anymore and will make sure I share my opinion on social media to help others from getting treated poorly too.

    - CONS: Customer service sucks!
    Helpful(1) Unhelpful(0)You have already voted this
  21. Worst company ever….. sizes are totally wrong, quality is horrible. Received one of my orders tried to return and of course you can’t they now have my money and I have nothing to show for it but a cheap shirt that I will use as dish rag. My other
    order never made it and again out my money. This company should not be allowed to sell in the US. It is based in China
    Trump was right they are all thieves. STAY AWAY FROM THIS COMPANY …….

  22. I ordered a light denim coat on Oct. 28 and it is Nov. 26th. My card was charged. When I tried to find where it was or if it was even in transit, I received two various messages. The first one said, it had not been shipped yet. The other stated my email is not correct and basically they couldn’t find me in their system! I won’t ever order from them again!

  23. Delivery was weeks and weeks. Items were ok in quality but the sizing was off. The return policy is a nightmare and there is no customer service phone to speak to some one. I keep sending email only to say the same things which doesn’t work when I do it. They have this get a “ticket” thing if you have a problem and it’s very frustrating to try to figure it out. Meanwhile it’s been weeks of trying to return my items, which I have not been able to get a return address for. I wish I had read the customer service reviews instead of the item reviews first. I will never purchase from them again, it’s not worth the hassel. Hopefully I can get my money returned.

  24. I tried to return a dress and I applied for the approval and never got one!!! I tried to call them and their number is no where to be found. A company that does not want you to find them, doesn’t want you to find them because they are not a reputable company!!!! Save your money and purchase from somewhere you can get customer service without having to track them down!!!! NEVER will I order from them again!!!!

  25. I purchased 2 blouses from ModLily. Although the items were listed as XXL, they would not even fit someone who wears L.
    I tried to return the items but there was no way to find an address to return nor get the cost of returning from them. They did offer me 50% off if I kept them. I eventually took the 50% option since I couldn’t get in touch with them for an address and return shipping costs. I finally gave both blouses away since I couldn’t use them. I’m totally disappointed in their customer service and will not purchase from them anymore. I think I’ll stick to the “brick and mortar” stores going forward.

  26. 0.5
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    I ordered 2 tops on August 1,2017 and received around the end of August. Not pleased with items and want to return. However this is becoming a sick joke. I have no ticket no to use that they requested and keeps telling me i have no order. I am so very upset and disgusted. I found a phone number and it tells me disconnected. Tried to send E-mails and they come back saything not deliverible. Looks like I am out $54.00

    - CONS: everything about this company is a lie
    Helpful(0) Unhelpful(0)You have already voted this
  27. 0.25
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    10
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    Do NOT deal with this company.!! My wife bought a swimsuit and once it arrived she noticed immediately that is was extremely poor quality. After trying it on, she found it did not fit and was not sized correctly.After several weeks trying to deal with them and getting nowhere, we escalated it through paypal. We wanted to return the item for a full refund but were offered a refund of half and told to keep it. Paypal asked us to return the item with online tracking and once they received proof of it being returned they would issue a refund. WELL….. in order to do as paypal asked the cost through UPS was going to be $99.00 and the costs through USPS was going to be $61.00. The item only cost $32.70 !!! I am so furious I can’t see straight ! Whatever you do…..DO NOT BUY from this company. !

    + PROS: NONE
    - CONS: Everything about this company is a con !
    Helpful(1) Unhelpful(0)You have already voted this
  28. I cannot seem to get my refund back from this company. Their sizes run soooo small that you are wasting your time ordering from them if you live here in the states.

  29. 0.5
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    Sizes are completely inaccurate to USA sizing. For example, ordered an XL top and it not only didn’t fit me, but it didn’t fit a friend who wears XS and Small. Way too small. Ordered a swimsuit, very poor construction. Return policy is virtually non-existent as your account won’t even show orders even though they got paid through my Paypal & bank. No contact emails or customer service. Says to file a ticket to request a return, but there isn’t any means to do that on their website. HORRIBLE company. Will NEVER buy from them again. Buyer beware that the photos of the merchandise is not representative of what you’ll receive and their sizing must be for dolls and not real human beings.

    + PROS: Photos of clothes look good. BUT, beware, photos are deceiving.
    - CONS: Sizes are WAY off of American sizes. A Size XL is actually smaller than an Xtra-Small. No means to return items.
    Helpful(0) Unhelpful(0)You have already voted this
  30. 0.1
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    20
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    Worst customer service ever! Read reviews before buying! Trying to return and got the run around right away. Offered me half the cost, then sent me a family home address for return, then not responding at all. Have to prove I sent it for credit card to help but hopefully they will dispute the company and I can get my money back. Don’t waste your time!

    + PROS: Prices are good.
    - CONS: Product not correct: wrong color, wrong size, poor cut, poor fabric.
    Helpful(0) Unhelpful(0)You have already voted this
  31. 0.25
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    Do not order from this company! I tried to return an item according to their return policy and they will not send me the information I need in order to do it! They are also based in China so sending back an item will probably cost you more than the item itself. The sizes are misrepresented and the quality is poor. I reported them to Paypal. This “company” is a total scam!!!

    + PROS: None!
    - CONS: To numerous to list!
    Helpful(1) Unhelpful(0)You have already voted this
  32. Don’t order from them!!!! You will be sorry!!! Not as pictured, wrong size, items I did not order, impossible to make contact. No US distribution center to return items. Co. is in China. Had to go through paypal to try and return items. Finally got address. Cost Approx. $120.00 to ship a $60.00 order. No win situation. This is the worst experience I have had.

  33. I never received item, tho Modlily says it was delivered to my business address and left at the door. The problem is, this was a Tuesday afternoon, and our mail person ALWAYS brings the mail into the office right to my desk, as I sit right inside the glass door. I was charged insurance for this item, but Modlily will not refund me for an item I bought 2.5 months ago!

  34. 0.5
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    Do not do any business with this company.They are not what they appear to be.
    When they tell you that your item will ship within 5 days they set it in “Preshipping” for weeks on end so it generates a tracking number and because it has a tracking number they won’t do anything for you. They do not answer any questions or concerns and the number they list to call overseas does not work. There is NO way for you to get a refund, to file a complaint or at this point even receive your order.

    BE VERY CAREFUL!It’s been almost 2 months and still have not received order.

    + PROS: There are NO Pro's
    - CONS: Plain and simple. If you want the product, order from somewhere else because when it comes and it doesn't fit or when it never comes you won't get refunds.
    Helpful(0) Unhelpful(0)You have already voted this
  35. Do Not Order From this site!!! They are located in CHINA and it takes forever to receive order and then they sent me the wrong size!!! I ordered a 4XL and what I got did not even have a size marked on it and it was so small that I couldn’t even get my arm in it. I submitted a Ticket and their reply was that they would give me a 40% Refund ?????? I should get a full refund or they should send me correct size. VERY< VERY UNHAPPY!!!!!

  36. 0.1
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    20
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    Where is it?

    + PROS: The price sounded good!
    - CONS: Haven't received a thing! I've tried "tracking" my order but the last thing showing was "accepted" China. That's been more than 3 weeks ago I wish Facebook would take their advertising off - I hate seeing the swim suit I'm obviously not going to get l
    Helpful(0) Unhelpful(0)You have already voted this
  37. 1
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    50
    Modlily Shipping Cost
    50
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    I can’t comment on quality because I never actually received my order.

    I ordered a cute blouse last summer and three months later, it hadn’t arrived. I just called my credit card company and disputed the charge. I just don’t have the patience to screw around with these folks. I contacted them and no reply. The tracking showed it leaving China and nothing else. So, now it’s been like 6-7 months and the top has never shown up. I’ve ordered stuff from China before and never had a problem… so I doubt they even shipped it. I don’t really care because I got my money back and it was just a casual blouse that I liked, but I won’t waste my time with them again.

    + PROS: Prices are cheap and shipping is free.
    - CONS: Doesn't matter what the item costs if you never receive it. Poor customer service. Unreliable.
    Helpful(0) Unhelpful(0)You have already voted this
  38. 0.3
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    0
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    Ordered item Dec 2016.. never received it, emailed them cuz i see charges. Modlily said, It was delivered March 26, 2017 at my front door. delivered after 3 mos. I am a busy person, totallly forgot abt that order. I toldd them i never received them. won’t refund cuz they said they spend money to ship it. They will take your money a soon as you hit order. buy don’t care if you get your item or not. Such a SCAM ,

    - CONS: Everything about this Company is a CON...
    Helpful(1) Unhelpful(0)You have already voted this
  39. 1.25
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    20
    Modlily Guarantee
    20
    Modlily Prices
    60
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    60
    Modlily Returns and Return Shipping Costs
    20
    Modlily Help & Support
    20

    Items not sure to size. BEWARE. They claim they are “true” sizes. Costs the same amount to send back to China as it was to buy the clothes. Had I known they were in China I would not have used the site nor bought clothes. I have been burned once before by a prior company in China, however, I could return items to a US address. Not with this company. Stay away or order your sizes up by 3 sizes.

    + PROS: NONE
    - CONS: 1. Clothes too Small; 2. Have to return to China at expensive shipping costs.
    Helpful(0) Unhelpful(0)You have already voted this
  40. Not a dependable company…is it even legit? Customer service is VERY poor and items ordered have not been received…only now being processed, not shipped after paying extra for shipping with 6 – 10 days. Ordered 3/16 and it’s now 3/30. No communication from them otherwise. Not shipped! Trying to cancel Next step…call credit card company.

  41. 0.35
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    60
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    Total joke! Tried them on a referral from my mom. Can’t get back into account, items over 5 business days later than their longest projected shopping date. Items were for an event and I am going out to locally buy what I won’t get in time, if at all! I even paid for faster shipping so I was guaranteed to get the items in time. Tried to log in and make a “ticket” and cannot get back into my modlily account to event get help with this. Also tried to email them through their website and there is no way to do that either! Email returned as undeliverable! So I’m calling my credit card company and hope they can permenantly reverse the charge. I am also doing Facebook post about how bad this company is.

    + PROS: Price
    - CONS: Absolutely everything else! Makes me sick!!!!
    Helpful(1) Unhelpful(0)You have already voted this
  42. 1.15
    Is Modlily Legit & Safe?
    70
    Is Modlily Reliable?
    10
    Modlily Guarantee
    0
    Modlily Prices
    50
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    50
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    Awful experience. The clothes that came were so cheaply made and fabric so thin and flimsy. Sizing was not even close, I went strictly by my measurements and there sizing chart, but EVERYTHING was too small. I returned items and cost $50 to ship and I NEVER received a refund. No reply from support.

    Helpful(1) Unhelpful(0)You have already voted this
  43. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I was apprehensive about ordering – I have a hard time wearing “one piece” things- I have a really long torso, and am 5’7″ and 118 lbs.The small fits perfectly, and is long enough- I can even wear heels and the pants aren’t too short. I want to order in every color!

    Helpful(0) Unhelpful(0)You have already voted this
  44. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    Just buy it! This is such a beautiful jacket and such a great price! Perfect for everyday and the material is so much nicer than I would have expected for the price. It flows and I get a million compliments. Also the reviews are spot on, I’m 5’4″ & 120lbs – ordered the medium and it fits like a glove 🙂

    Helpful(0) Unhelpful(0)You have already voted this
  45. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    This jacket is adorable! I bought it for my daughter to wear as she walked across the football field as homecoming attendant. It fit well, was well-made and she received a lot of compliments on how it looked. Loved it!!

    Helpful(0) Unhelpful(0)You have already voted this
  46. 0.5
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    Modlily is a scam. I wish someone with legal knowledge would start a class action lawsuit. To return merchandise, Modlily provides very specific instructions that must be followed. The scam is that unbeknownst to the customer, the mail process specified by Modlily does not generate a signature showing proof of delivery. Without proof of return delivery, the customer is screwed. I’ve been fighting with PayPal for three months trying to get my money back.

    Helpful(0) Unhelpful(0)You have already voted this
  47. 0.9
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    60
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    30
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    I ordered a dress and 2 pairs of earrings back in November. The items never arrived. After going back and forth multiple times with customer service, they agreed to give me a refund – then told me, “hi,We are so sorry for that the express company has charged us the shipping fee for sent the order, so the part can not be refunded,pls understanding,thanks. (sic)” Well, I don’t understand their shoddy service. It’s not my fault my purchased items never arrived, but I have to pay shipping anyway? I wish I’d read these reviews before I ever ordered from them. They’ve permanently lost me as a customer.

    - CONS: Terrible customer service Misleading returns policy
    Helpful(0) Unhelpful(0)You have already voted this
  48. 1.35
    Is Modlily Legit & Safe?
    20
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    60
    Modlily Hidden Fees
    60
    Modlily Shipping Cost
    60
    Modlily Returns and Return Shipping Costs
    20
    Modlily Help & Support
    0

    It has been over a month and I still haven’t received the 3 swimsuits I ordered. They won’t come in before I leave for spring break. I ordered these suits specifically for spring break. Customer service was no help.

    + PROS: I have none. I never received my order that I paid for over a month ago.
    - CONS: Never received product after paying for it. No refund and no help from customer service.
    Helpful(0) Unhelpful(0)You have already voted this
  49. 0.5
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    20
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    When I placed my order my credit card was charged immediately but they sent no product until I complained 2 weeks later. In spite of what their website claims, they do not allow returns…stating that shipping costs and time would be prohibitive to China. They offer 20% off my next order. There will never be another order! Worst company I’ve ever dealt with. I wish I had checked reviews first.

    + PROS: Absolutely NONE
    - CONS: Product quality and sizing, costumer service, and honesty. Deplorable!
    Helpful(0) Unhelpful(0)You have already voted this
  50. Worst online purchase I have made. It costs as much to return it as I paid for the dress and they acknowledge it. In other words there is no return policy. They said to give it to someone. The color and fabric did not look like the picture advertisement. I have bought other items that are made in China but they had a return address (company) in New York. Their quality was great but not Modlily!

  51. This company takes your money and then never responds to any of your inquiries. Also, when I placed my order they submitted it as a recurring charge on my credit card so that I would be charged $64.00 every month when I had just purchased two items. The items were very, very cheaply made. I will never do business with this company again. It is a complete rip off!!!!!!!!!!!!!!!!!!

  52. WORST EVER SHOPPING EXPERIENCE, TACKY CLOTHING! YUK! Very cheap,strange sizing, bought a XL coat it arrived and was like a size 10 English dress size. The zip on the coat is obviously very low quality and on further inspection the fabric was cheap and tacky. Would not be seen dead in these tacky clothes. Asked for return form, was told it would be too expensive to return so would I like to keep it and sell it to someone else? Very odd. Basically DONT DO IT!!!!

  53. I have tried to contact this company numerous times with no response. This is the worst company I’ve ever dealt with. Never order from them! Total scam!

  54. This China based company is a FRAUD, their sizes doesn’t match US sizes, they don’t offer free return, shipping back a 0,5 lb sweater is about $27 and you pay $30, the colors are different from the pictures and so on. You don’t really know what you get. PayPal is protecting them too, so if you think that paying with PayPal will save your money, you are wrong. They have listed on their website a phone number that is from CA USA, but they never answer it, you don’t see anywhere an the website that they are from China or that they will ship the item from China. In order to not get cheated of your money: DON’T BUY!!!

  55. I wish I would have checked reviews. In still waiting for my order and customer service does not respond. SAVE YOUR MONEY!!!

    • Same for me. Ordered Dec 2 what I thought was a cute sweater dress for Christmas Eve. I’ve given up. Tracking status still shows somewhere in China. Never would have ordered from them had I known it was not shipping from US.

  56. They will not honor return policy. Save yourself time and give your money to charity. I purchased five things and none of them are as described. They are two to three sizes smaller than measurements listed on site. It took three weeks to receive the order and they will not refund the money now. They are trying to give me 30% back or I have to pay for shipping – that is more than the order. AVOID!!!!!

  57. I highly recommend AVOIDING MODLILY. I ordered 4 items, costing $113. They charged my credit card right away, but it took a month for the items to get here. I liked 2 of the items. The other 2 were unflattering, so I wanted to return them. The site claims EASY RETURNS, but Modlily said the shipping would be too costly and suggested I just keep the items and offered me a 20% discount. That’s $22 to just keep the clothes…and I just suck up the other $44 I paid. Boy, that was an expensive mistake. It would have been a much better bargain to go to the store and pay full price for something I could try on.

  58. Mod Lily is a total Scam. I placed an order for 87.48. 19.99 was for 2 day shipping. It has been over 65 days and I still do not have my merchandise and the Scammers want me to pay. I am in the middle of a Dispute Claim with my MasterCard Company.

    • Modlily is a big scam, placed an order gave me a false order number, when you inquire about order, there is no such thing – they claim you didn’t order anything, billed my bank and to boot added a foreign money exchange fee, they have no e mail address, no physical address, no telephone number and a stupid chat system, which does not chat — I was scammed, I should have inquired about this company before ordering – but I thought facebook would not allow a company like on this site, that is where I made my order.

      • I recently ordered a beautiful white shirt dress I read the reviews prior and new to order in a larger size. Even the larger size is way too small and I cannot find a way to send it back for exchange for return. Whenever I put in the order number I get A comment to put in the right order number which it is. It seems like no matter what you do you cannot put in a ticket of your situation I really love the shirt and I really want one that fits but I think I’m stuck with a $26 shirt that is way too small

    • My order was a christmas gift over a month ago! Horrible company i wish i looked it up first but my sis wanted this dress:(

    • I agree. I placed an order on November 8. No updates on the status, so I email a message. Someone did respond the very next day to say it was a “hot” item, but gave no estimated date of shipment. They don’t send a response to your email address. You have to go to their site with your ticket number to see their response. A bit cumbersome, but really just a first world annoyance. I heard nothing else until I received a notice of shipment on November 28. That email included a tracking number and a link to the tracking site. I went to the link and entered the tracking number. Site said the number wasn’t found. So, it’s December 8 and I still don’t have my item. Thank goodness I used Paypal and did not give them my credit card number. Modlily has a lot of very cute, fashionable items at rock bottom prices. Since I don’t have my item yet, I can’t speak to the quality. I do, however, have some concerns about the working conditions of the employees who make this “fast-fashion”. Will not order from them again; sticking with companies that I know provide good customer service and have ethical manufacturing policies.

  59. I ordered 4 items, costing $113. It took 4 weeks to get them. Two items were fine, two were not flattering, so I wanted to return them. They said it would cost too much to return them to China, so they would give me a 20% discount on the order and I could just keep the clothes. Since the two items comprised 60% of the cost, I didn’t find that satisfactory. In the end, they agreed to refund 60% of the original ticket, and I paid for the return shipping, which is standard fair. But it was like pulling teeth to get them to do that. I need to be able to try things on when purchasing. I will know next time to check out where I’m ordering from. China is a long ways away. I don’t know yet what the shipping will cost, but it is way more than I saved by ordering clothes from China.

  60. Really! The worst site and clothing I have ever seen. The clothing is beyond cheap. One dress ripped as I was putting it on. I’m worried it is a front to steal your credit card so I am going to cancel the card. To return you can’t even get them to tell you how to do it on-line or by email. You have to CALL them – in CHINA!!
    Please folks. What people are saying is true. Do not order from them!

  61. To my regret, I ordered three pieces of clothing before I read the reviews. I had to email the company many times and threaten to dispute the charge (as well as notify the Better Business Bureau) to finally get my order. I wish I had just disputed the charge and received the credit. The clothes are beyond cheap. Not only is the quality POOR, the size chart is not even close to accurate.

  62. BEWARE everyone…… I placed an order and never received it. I tried contacting them via “Live Chat” on their site but no one ever contacted me back. I created a “ticket” and told them I never received my order and no one contacted me, also sent them e-mails and the e-mails were returned as not a valid e-mail address. I finally contacted my credit card and disputed the charge which was credited back to my account. Please be very careful wit this company!!!!!

    • BEWARE…..
      I also placed a order in October we are now of course in the middle of November and still have not received my order.
      Also placed numerous phone calls,emails etc still nothing. I never order online Now I remember why.
      Also be careful they wanted me to send a copy of my drivers license to somewhere in California!!! Getting my money back, lesson learned?

  63. How long to receive my order? I hope the cardigan I ordered is worth it! How do I get
    a refund? I may cancel after reading these reviews.

    • This is their response to me when I finally got a response after 8 days going back and forth & them not addressing my question of how to return this item.
      “You can send back, but you need to pay for the shipping fee back if return, which is expensive, because it’s returned to China. I think it is not worthy and troublesome. So we suggest you keep the order, and if you really cannot wear it, you can sell it online or send it to someone as a gift. If you trust me, I can apply some compensation for u to make up your loss, do you agree?”
      I am outraged…

  64. 0.6
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    30
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    You get what you pay for.
    Purchased a maxi dress for $23 in an XL. It was more like a size 12 (they list both 12 & 14 as sizes for an XL). Consider a size larger.

    It was NOT a maxi dress, it hit 2 inches below my knee.
    Very little resemblance to picture on the website.
    Material very thin.

    + PROS: Price
    - CONS: You get what you pay for
    Helpful(6) Unhelpful(0)You have already voted this
  65. 0.4
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    So disappointed dress I orderd not even close to what I ordered size way off this place is a scam they should be sued for false advertising nono

    + PROS: Awful
    - CONS: Awful
    Helpful(3) Unhelpful(1)You have already voted this
  66. 2.15
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    10

    I find it hard to believe that Modlily did actually receive this many positive comments. From my own experience, the products arrived late, were of poor sizing and quality and did not reflect what it looked like online. I tried to contact customer service via email and phone with no luck. The response I got is that the quality of the garment is reflected by its low price! I was informed that only 60% of my money will be refunded and that I will have to pay the very high return postage.
    I will not buy anything from them again and hope that nobody else does in order to avoid wasting their time and money like I have.

    + PROS: None
    - CONS: Plenty!
    Helpful(10) Unhelpful(0)You have already voted this
    • I agree. I purchased a dress. It came in 3 weeks. Awful quality. I contacted the company about retuning the dress. I was told that since dress was not to my liking and not damaged I would have to pay return shipping as well as original shipping cost!!! This is the worst company to deal with!!!

  67. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I am not a big fan of ordering clothes on line because I can’t try them on first. I have been losing weight as well, so I wasn’t sure what size to order. I went with the XL because I am a 14/16 and was very nervous that it wasn’t going to fit. I was pleasantly surprised when the dress arrived, the first thing I did was take a picture to send to my mom because I was so excited and the next thing was to try it on. The material does have a bit of stretch to it and was just enough to fit my ribcage and chest, which is usually where I have the most problems when it comes to clothes.

    Helpful(7) Unhelpful(2)You have already voted this
  68. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    Modlily is in China, I thought the shipping time of my order would be very long. In fact, the order came sooner than I expected. So good . I feel happy that I can get the order in time. The quality of the items I bought is well made.

    Helpful(8) Unhelpful(0)You have already voted this
  69. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I read a lot of negative reviews about this site and how long it took for people to get their products, but I got my sweater and headband in 3 weeks and they are exactly what were pictured. People need to understand the stuff is made in China, so it may take a while to receive.

    Helpful(4) Unhelpful(0)You have already voted this
  70. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    You can usually always find what you’re looking for on this site! Never a problem with delivery or quality of items. Super easy to navigate site, provides great suggestions on what might interest you, a great resource on what to buy, and the site does all the work for you when you interact.

    Helpful(3) Unhelpful(0)You have already voted this
  71. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I have ordered a lot of things from them. Have always been happy! I’ve never had a bad experience with ordering from Modlily. Always on time, always what I ordered, and easy! Reviews are a must to check out quality of items.

    Helpful(1) Unhelpful(0)You have already voted this
  72. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I was a little nervous at first because the material seemed a little on the thin side but it does not seem to be a problem at all. I was also a little nervous about the length on the sides, a little shorter than I was comfortable with. But to my surprise I have gotten several compliments on wearing this top with just a basic pair of leggings and calf boots which made me more at ease that it was covering appropriately where it needed to be.

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  73. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I was worried that a small would fit too snug but it worked great. I’m large busted but small in the shoulders and torso and this top works great. I paired it with some bold colored leggings and I love it! The fabric is good quality and color. I really like the uneven hem. I would purchase this again!

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  74. 4.85
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I just received my dress and I must say this is the fastest delivery I have ever received from buying oversea.Dress was true to size and flattering. Size is pretty close to what is advertised! Excellent! I had lots of complements.

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  75. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    The pictures on Modlily looks pretty and fantastic, I love the maxi dresses on it and already got several pieces for myself and my sisters. I can even get coupons from time to time. I like Modlily!

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  76. 0.75
    Is Modlily Legit & Safe?
    60
    Is Modlily Reliable?
    20
    Modlily Guarantee
    20
    Modlily Prices
    0
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    20
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    Buyer beware.
    The sizes are misleading and when I finally received the cheap dress it ran very small and the material was very cheap. I wrote their customer service and if I wanted to ship it back it I would have to pay high shipping fee and they would only offer 60% of cost. So I learned my lesson and regret that I bought from this company and will never do so again and do not recommend. The saying that you get what you pay for is true in this case.

    + PROS: None
    - CONS: Poor sizing Very cheap quality No refunds
    Helpful(6) Unhelpful(1)You have already voted this
  77. I had a great experience purchasing a maxi dress from Modlily. Fast shipping, and personal, timely responses from the customer service department. Thanks so much!

  78. I’ve only ordered from Modlily this one time and was very happy with their the way they handled my order. I would order items again. I’ve given this company five stars.

  79. Shipping took long,but I’m happy with both swimsuits!

  80. Got what I needed at an excellent price and excellent timing. No issues with shipping or payment. Very satisfied and will definitely buy from them again!

  81. I have ordered a couple of items from Modlily and have been VERY pleased every time. I have always received my packages very quickly and efficiently.

  82. The shipment came a little slow. But I was really excited to see my swimwear in good condition. I was hesitant about the site but it paid off in the end.

  83. It really helped me save a lot because of the worldwide free shipping. Every time , I bought something online, the delivery fees would always be a part of redundant cost. Thus this was no more a problem for the global free shipping in this site. Loved it, I would recommend it to my friends.

  84. This was exactly what I wanted. Size that just suited me fine, color in a great coincidence with the pictures presented. Besides, I loved the pictures printed in this piece of clothing.

  85. I thought the delivery was really a surprise to me. And honestly speaking, I didn’t expect it to be that fast. The products’ quality I bought here was also beyond my expectation, nice in color, good in stitches. All in all, this was a good experience for me, and i would come again when in need next time.

  86. it is high quality and looks just the same as the picture on the website. Fit me well. I’m considering buy more products for my mom and daughter. This seller is really good and the customer service is helpful.

  87. There were a lot of questions before buying clothes, so I asked customer service staff about that. What made me feel satisfied was that customer support staff were very patient to answer all my questions. In a word, a pleasant shopping experience!!!

  88. Every aspect is very good, the service is really thoughtful. As for clothes, not quite long enough to be a dress, but I wear it with spandex shorts underneath. I received a lot of compliments on it and I can’t wait to order more like it.

  89. Reply
    Ana Victoria Urrea Ortiz September 8, 2016 at 2:05 am

    Last time I bought a dress and retured it because of size problem, the refund is timely. Considering the feelings of the customer always make us feel happy, so I come again, I trust Modlily since last shopping experirence.

  90. I received this product yesterday. I love the look of rompers but I have been nervous to purchase one after having a baby. Normally I’m in between a size large and med. This fit a little tight on the top I’m sure if I wore a different bra it would be better. I love the pattern it reminds me of when I was a child growing up. It’s very light weight and will be perfect for those very hot days.

  91. 4.65
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    100
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    100

    I placed my order without checking the size chart and I was a little worried, so I contacted the customer service to help me solve the problem. They helped me check the size patiently. Finally, I got the right size and the item fits me good.

    Helpful(1) Unhelpful(0)You have already voted this
  92. 4.55
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    100
    Modlily Guarantee
    90
    Modlily Prices
    100
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    80
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    Ordered my first dress in modlily . The savings were 50% which I was very happy about. The bag arrived beautifully gift wrapped with a gorgeous cloth bag for storage. So happy with this purchase. Would buy online again!

    Helpful(1) Unhelpful(1)You have already voted this
  93. 4.6
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    100

    I bought items from Modlily, but I need to return the items because I chose the wrong size.

    Helpful(0) Unhelpful(0)You have already voted this
  94. 4.55
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    100
    Modlily Guarantee
    80
    Modlily Prices
    90
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    100

    I needed to order something last minute before I left for a trip on Sunday. It was critical my order arrived on Friday and I was placing the order on Wednesday evening. I thought no way it would arrive by Friday and I would be screwed! Amazingly it came first thing Friday morning! So impressed!

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  95. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I was worried by the previous reviews but I did not have any issue with my order. The items arrived in time and they were exactly as described. From order to delivery, it took less than three weeks but it was worth to wait to get my adorable clothes!

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  96. Absolute garbage. As for the guarantee? They want you to pay for shipping if they mess up and only refund 60%…then, they want the 60% to be in the form of a credit towards your next purchase…and they Will. Not. Bend.

  97. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I love the order and I loved the clothes. I paid extra for expedited delivery and they came as I hoped,so if you don’t want to wait long I would say shell out the extra bucks. Make sure you look at the measurements and make sure they match yours before ordering and you will have a great experience as well.

    Helpful(1) Unhelpful(0)You have already voted this
  98. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I usually don’t buy dresses online because I like to be sure of the material and size. But after reading the previous reviews I decided to give it a try, and I’m so happy! I’m 5ft 6in and I usually buy my dresses in size 6. I ordered a medium and it fits beautifully. It wasn’t too short (making it perfect for office).I feel this dress would look good on most body shapes. The material is light (not flimsy. By light I mean ideal for summer) and soft. The print makes it ideal for a semi formal evenings as well as a regular work wear dress.

    Helpful(0) Unhelpful(1)You have already voted this
  99. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I just received this dress yesterday and LOVE it! The colors are vibrant as shown in the photo. I’m 5 ft. so this dress comes nicely down to my feet but doesn’t touch the floor. I got the large because I like lots of room to lounge in, and it is roomy! Super comfortable and also great to dress up with accessories for a night out.

    Helpful(0) Unhelpful(1)You have already voted this
  100. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    Last week I placed the order on Modlily and got the product on time. Well, I was not expecting that they will deliver the dress within 4 days. Anyway, the quality of the dress was good enough at that price.

    Helpful(0) Unhelpful(0)You have already voted this
  101. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    Quality of the products on this website is better than expected. Customer service is always available, quick to respond and very friendly. Thanks to the three return centers they offer, my return was processed in just one day.

    Helpful(0) Unhelpful(0)You have already voted this
  102. 4.9
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    90

    I must say that I have a very different opinion with those who view this store. I have bought three dresses from this store and I had a smooth buying and had an opportunity to interact with the amazing staff at modlily. I would surely buy more from modlily again.

    Helpful(0) Unhelpful(0)You have already voted this
  103. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I love this T-Shirt Dress!!! I was so afraid I was going to hate it to be honest!! I used to be pretty large and lost a lot of weight but will always have excess belly because of it. I was afraid because of the way this just drapes that it was going to look awful. It was so surprised by the fact that it looks great.

    Helpful(0) Unhelpful(1)You have already voted this
  104. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    Had an good experience with Modlily! They had exactly what I was looking for, at a great price and much to my delight—it arrived within two weeks!

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  105. 1.5
    Is Modlily Legit & Safe?
    40
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    50
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    I am very disappointed with the lack of service with this company. I will never purchase from Modlily again. I specifically remember seeing full returns as an advertising feature when deciding whether or not to go with this company.

    I am a new mom who was looking for a company to provide bathing suit options for my post-partum body. I ordered two suits in Medium. Neither fit like I hoped they would, so when I asked about the return address, the customer service people stalled (likely trying to get me past the 30 day refund timeframe) and continued to ask me if I checked the sizing properly, etc. as if I was an idiot. Yes, I checked the sizing. They fit, but just not in a way made me feel confident.

    When I finally got them to give me a refund, they dropped the bomb that I’d only get 60% back in addition to having to pay for the shipping! Are you kidding me?! They claim there is a 40% handling fee! This is the worst customer service I’ve ever experienced.

    I thought this company was safe to use, but clearly I was wrong. You’ve lost a customer due to poor customer service and a terrible return policy. Shame on you, Modlily.

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  106. I’m usually a small in juniors clothing, or XS in ladies. The small size maxi dress fits well. I prefer a somewhat tighter fit, whereas the dress is a bit loose around the midsection, but I do realize that the dress is designed this way. Also, I’m very short, 5’1, and even with heels, the dress drags a bit on the floor. Overall, though, I love it. Recommend Modlily

  107. 4.9
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    The produt is a little large but it is pretty and very fresh (perfect for the summer). The only problem I have is with the overall quality: the sewing is not very well done and the fabric releases a lot of paint when washed. But it is a good product for the price.

    Helpful(0) Unhelpful(0)You have already voted this
  108. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    Purchased this dress for my daughter who wanted a 50’s style dress for the father daughter dance. Used the size chart and dress fit her perfectly. The packaging was nice too. Great dress all around .

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  109. Buyer beware horrible company did not get all my items the items I did get was not as described very cheap items refused to give refund u less I paid for shipping back to China plus pay for a 60% restocking fee unbelievable what a scam of the company

  110. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    Well, I ordered a jacket from the website two weeks ago and received it within one week. The quality was great and so was the size. Modlily emailed me a tracking number in which I could track the shipment each step up until it was delivered to my front door. 

    Helpful(0) Unhelpful(0)You have already voted this
  111. I ordered 2 garments which although I checked measurements were way & beyond too small. They arrive with no invoice. These were promptly returned with all relevant info via the PO receipt of postageof £7.80 photocopied & sent to Modlily. They now will not refund my 60% (initial p&p to be paid by customer) because I should have paid £12 whatever to have parcel tracked. In theory they now have the garments plus my money & I can do nothing about it!

  112. Offered to give me store credit and keep the item…they offered $5 for a $25 item. Getting responses takes time and the run around.

  113. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I was a bit skeptical when I ordered this dress. I read the reviews and decided to order it and if it didn’t work, I would simply return it. I got the dress on Friday and wore it to a friend’s wedding the next day. The fit was perfect. I ordered a medium (8/10) , I am almost 5’7″ and weigh about 150. It was the perfect length. The top part was a little see thru, but I wore a nude color cami underneath. It worked out perfect. I would order again and recommend this to others!!!

    + PROS:
    Helpful(0) Unhelpful(0)You have already voted this
  114. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    During the last days, I am worried if I can get my dress because I need it in urgent, But yesterday, I got my dress and I attend my friend’s wedding party. Only one point is that the delivery is not very fast.

    Helpful(0) Unhelpful(0)You have already voted this
  115. MODLILY is a ripoff! Do not order from them. Their clothes were poor quality, and XXS sized when marked XXL. This is the response I received from them after asking for a refund:

    How about we apply 15% refund for the trouble to you and you can sell it or send it to someone who can wear, ok? if you return the item, it will take a long time to ship back and it will cost too much, it is not worth, right?

  116. 2.5
    Is Modlily Legit & Safe?
    60
    Is Modlily Reliable?
    60
    Modlily Guarantee
    20
    Modlily Prices
    60
    Modlily Hidden Fees
    80
    Modlily Shipping Cost
    80
    Modlily Returns and Return Shipping Costs
    20
    Modlily Help & Support
    20

    Read reviews and be prepared to not return items.

    - CONS: Truly get what you pay for with this site. Nothing has a finished hem. Fit of item is off. Item will not last long. Be prepared to not return anything.
    Helpful(4) Unhelpful(1)You have already voted this
  117. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I placed an order earlier but I didn’t pay it immediately, I have read some reviews for reference. But I found I have became more confused after reading the reviews, Some said yes, some said no. At last I just ignored all the reviews. I don’t think the product would be like rubbish nor do I think some 20 bulks dress will be look like worth hundred dollars. I completed the order at last and the products arrived in half an month. The quality meets my expectation.

    Helpful(0) Unhelpful(0)You have already voted this
  118. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I bought a dress from Modlily. Because of the difference measurement of Asian size and US size, the dress is too tight. Although I love the dress very much, I have to return it. I refer to the return policy and get my refund several days later. All in all ,the service is good .

    Helpful(0) Unhelpful(0)You have already voted this
  119. Reply
    carol hajialiakbar July 19, 2016 at 12:39 am

    I ordered items for my daughters and myself. We read the sizing charts carefully, and ordered accordingly. Only 1 item out of the 7 I ordered actually fit. The rest were way too small. 1 item that I ordered was supposed to be a dress, but when my daughter tried it on, it didn’t even cover her butt! I sent an email to customer service asking how to get a refund. After a run around, this was the final email I received “How about we apply 15% refund for the trouble to you and you can sell it or send it to someone who can wear, ok? if you return the item, it will take a long time to ship back and it will cost too much, it is not worth, right?” Oh my goodness, what a response.

  120. 2.25
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    10
    Modlily Prices
    50
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    i ordered two, what looked to be, very nice dresses. When they arrived the quality was poor, one of the dresses is different from what I ordered and the sizes were WRONG. I’m a size 8 but ordered a larger size just in case. The larger size was still too small. Trying to return the items is a joke.

    + PROS: ordering is wonderful
    - CONS: sizing chart is not accurate order incorrect returns are a hassle
    Helpful(3) Unhelpful(0)You have already voted this
  121. 0.55
    Is Modlily Legit & Safe?
    20
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    This company sells items that are completely different than what you see online. ..very poor quality and even worse customer service. Items run 3 or even 4 sizes smaller than what it says and return policy is absurd! They are a cruddy rip off company who should be shut down!

    + PROS: None!
    - CONS: Everything!
    Helpful(4) Unhelpful(0)You have already voted this
  122. 4.85
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    My friends recommend this website to me .This dress is just as it is pictured. The colors are vibrant and the design is very clean and perfect. I am usually a small so I ordered a small and it fit perfectly. No complaints about this dress and I’m very happy with my purchase!

    Helpful(0) Unhelpful(1)You have already voted this
  123. 4.8
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I got a couple of cute necklaces and it was delivered and it looks nice! I waited a little while to receive them but I expected a longer wait time for delivery. I didn’t pay extra for anything and I like the costume jewelry they have. My experience was good, we will buy more from Modlily.com .Thank you so much .

    + PROS:
    Helpful(0) Unhelpful(1)You have already voted this
  124. 4.9
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    Nice and comfortable, fits me great! I’m in okay shape, but nowhere near looking like a model. But this dress is something that makes me feel great! It’s really a satisfactory shopping experience. I am going to buy more!!!

    + PROS:
    Helpful(0) Unhelpful(1)You have already voted this
  125. 4.75
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    90
    Modlily Guarantee
    100
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    the shipment made me wait over half a month, the dress come to me just like a gift. And like the gift very much. I love this website , we will buy more items .

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  126. Customer service very POOR! Lack of understanding, and no help provided once sale has gone through! Quality of clothes very cheap, UK market stalls sell better material, shipping costs which make you believe if you pay more than your delivery will arrive quicker! ERM NO! This site should stop trading in the UK!!!

    I ordered 5 items of clothing all very poor quality! Considering all the sizes i ordered were the same, the clothes are all different sizes!

  127. 4.65
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    100
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    100

    All my friends love to shop from Modlily.com
    Very nice dresses. Look pretty. Very lightweight material. Show the curves. Love, love, love…

    We will buy more from this site .

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  128. 4.75
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    100
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    Hi,i have a nice purchasing experience from Modlily.This is a great and comfortable beach dress.I am buying more colors.It washed well and I received a lot of complements.

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  129. 4.75
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    I love modlily,shipping is a little slow. However, if you purchase in advance you will be happy. I love the clothes I’ve ordered. I read the reviews to get an idea of the sizing. But the prices are fair and they have original clothing. Customer service is effective. I recommend.

    + PROS:
    Helpful(0) Unhelpful(0)You have already voted this
  130. 4.8
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    90
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    100

    I’ve bought several things from Modlily and received the items fast. Their jewelleries and clothes are affordable and beautiful, and Modlily is very good about getting back to you right away. Great business!

    + PROS:
    Helpful(0) Unhelpful(0)You have already voted this
  131. 4.65
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    90
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    Thank you for guiding me through a wonderful, easy transaction! I purchased the dress for a fantastic price ,and the customer service representative made it all happen. Shipping was very fast. Would love to purchase from you again!

    + PROS:
    Helpful(0) Unhelpful(0)You have already voted this
  132. 4.55
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    100

    I bought the dress for my little sister’s birthday party. I got the dress fast. You guys are just amazing.I like the dress very much.I will buy more dresses from your website. Your customer’s service is amazing. Thank you so much.

    Helpful(0) Unhelpful(0)You have already voted this
  133. 5
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I needed a red dress for my dad’s wedding and this was perfect! The fit was amazing, it’s really well made, and I loved it even more with the petticoat I bought to wear under it. I got a ton of compliments on this dress and many people thought it was probably a lot more expensive than it was.

    + PROS:
    Helpful(0) Unhelpful(0)You have already voted this
  134. 4.65
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    100
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    90

    I was pleasantly surprised when I tried this on! My husband immediately told me how beautiful I was wearing this elegant dress. This is a lightweight ideal dress.

    + PROS:
    Helpful(0) Unhelpful(0)You have already voted this
  135. 4.65
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    100
    Modlily Prices
    90
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    100

    Adorable! It is just what I wanted. I love the color and style. Looks gorgeous and makes you feel amazing!

    Helpful(0) Unhelpful(0)You have already voted this
  136. 4.65
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    100
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    90

    Wonderful and beautiful dress! It The fabric is heavy and the mesh area is delicate with high quality and won’t rip easily. It is FABULOUS! Highly recommended!

    Helpful(0) Unhelpful(0)You have already voted this
  137. 4.6
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    90
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    The dress is super fabulous and has very good quality! The fabric feels so comfy! I love it and will order more for my sister!

    + PROS:
    Helpful(0) Unhelpful(0)You have already voted this
  138. 4.6
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    100
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    Nice dress, it is even better than I was expecting. It makes me feel beautiful also comfortable. Thumbs up!

    + PROS:
    Helpful(0) Unhelpful(0)You have already voted this
  139. 4.65
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    100
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    100

    I love the dress!!! I received lots of compliments on it. It was just a little loose but I feel if I were to go down to a medium instead of keeping the large, it may be too small. Overall, it was an awesome dress and fit my body type well.

    Helpful(0) Unhelpful(0)You have already voted this
  140. 0.3
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    0
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    I purchased a swimsuit that was defective. It was missing inner lining. Totally unwearible! They only offered to refund 10% of purchase price. They are a fraud!

    + PROS: There are NO pros
    - CONS: Defective product Will not replace or refund
    Helpful(0) Unhelpful(0)You have already voted this
  141. 0.1
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    10
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    BIG SCAM!

    + PROS: No wonder I haven't received the swimsuit that has a tracking order number yet is "still processing"! Scam, scam, SCAM.
    Helpful(2) Unhelpful(0)You have already voted this
  142. 4.75
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    100
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    90

    I absolutely love the dress. Really very cute. So flattering. It is exactly as described in the details and looks exactly as in the picture.Product arrived on time. Seller is very service-oriented, followed up with me soon after product arrived to make sure I was satisfied with both the product and their service

    + PROS:
    Helpful(0) Unhelpful(0)You have already voted this
  143. REALLY – where do they get their size patterns from! I really wished I had read review for this company! Swimsuit I ordered was about 3 sized too small & should have been plenty big 🙁 Craftsmanship was not good either. I will never order from here & will let family & friends know too!

  144. 0.9
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    80
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    SLOW SLOW SLOW – Last week it said package shipped with the previous weeks date, I checked Friday says left China – to US- I check again today – it says package is ready to ship from China to USA UPS – so did it ship 2 weeks ago or is it ready to ship today – waiting waiting. How inconsistant!

    Helpful(1) Unhelpful(1)You have already voted this
  145. Reply
    Georgina Ramírez Hernandez June 27, 2016 at 7:55 am
    4.55
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    I just received my dress, I tried it on and it fits perfectly, very pleased for this purchase, this dress was bought to wear on my birthday. I am super excited it delivery so fast, thank youuuuu seller…

    Helpful(0) Unhelpful(0)You have already voted this
  146. 4.75
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    Love the dress! I order this for my sister’s wedding and plan on dressing it up. It is true what they said about the size. I have a big chest and wide shoulders so the dress is a little snug around those areas. Otherwise , I absolutely love it! Came when promised. Excellent service!

    Helpful(0) Unhelpful(0)You have already voted this
  147. 0.5
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    NO REFUNDS GIVEN EVEN IF IT IS THEIR FAULT, NO PHONE # THAT WORKS, CUSTOMER SERVICE NONEXISTENT, QUALITY OF PRODUCT UNACEPPTABLE

    + PROS: TOTAL RIP OFF
    - CONS: NO REFUNDS GIVEN EVEN IF IT IS THEIR FAULT, NO PHONE # THAT WORKS, CUSTOMER SERVICE INEXISTANT, QUALITY OF PRODUCT UNACEPPTABLE
    Helpful(3) Unhelpful(0)You have already voted this
  148. 4.65
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    100

    beautiful! The fabric is good quality and the lace is soft. Quality is higher than expected! it still looks great. Overall a great purchase, and I get lots of compliments whenever I wear it! I hope this helps anyone considering ordering.

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  149. 4.65
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    This dress is so pretty! I wore it to my husband’s holiday party and felt very elegant and received many compliments. the photos are an accurate depiction of the dress we received. It’s hard to argue with the quality for the price, a very good value.

    Helpful(0) Unhelpful(0)You have already voted this
  150. I placed an order with these jokesters one week ago today, paid extra for two day shipping, have made several inquiries and a couple phone calls and the order still hasn’t shipped..originally, they said one item on the order was holding it up, so I had them remove that item to speed up shipment. That was three days ago and it still hasn’t shipped..But these $#*!s had no problem charging my card asap..will never order from here again!!..Modlily is a complete joke.
    Update 6/22/16
    Still no package received. I no longer have a need for these items and I’ve received numerous messages from Sofia at Modlily, promising to resolve the situation. She just keeps telling me to be patient and please wait for the package. She did offer to apply a 20% “refund” to my Modlily user center..Sorry Sofie, but that is not a “refund”..that would be no more than a credit that would have to be spent with Modlily! Serves no purpose to me when I have no plans on ever ordering from this site again..I’m not sure what is so hard to understand about wanting the 20% refunded back to the original form of payment!
    Update 6/25/16
    Have received no reply from Sofia regarding credit back to my card..and still no merchandise. I will be disputing these charges with the credit card company. Please don’t order from these thieves!!!

  151. 1.15
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    80
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    Buyer beware!!! You will regret doing business with this company! One month later after placing order and still no items received! They charged my card as soon as the order was placed. One item was cancelled due to not in stock, and rather than refunding my money, they gave me a Modlily credit! My card should not have been charged until item shipped! I don’t want a credit with a company that I have no plans of doing business with, I just want a refund!!! Customer service sucks!!!

    + PROS: Buyer beware!!! You will regret doing business with this company! One month later after placing order and still no items received! They charged my card as soon as the order was placed. One item was cancelled due to not in stock, and rather than refunding my money, they gave me a Modlily credit! My card should not have been charged until item shipped! I don't want a credit with a company that I have no plans of doing business with, I just want a refund!!! Customer service sucks!!! You will regret ordering from this company!
    - CONS: Buyer beware!!! You will regret doing business with this company! One month later after placing order and still no items received! They charged my card as soon as the order was placed. One item was cancelled due to not in stock, and rather than refunding my money, they gave me a Modlily credit! My card should not have been charged until item shipped! I don't want a credit with a company that I have no plans of doing business with, I just want a refund!!! Customer service sucks!!! You will regret ordering from this company!!!
    Helpful(5) Unhelpful(0)You have already voted this
  152. 4.65
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    100
    Modlily Guarantee
    90
    Modlily Prices
    100
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    80
    Modlily Help & Support
    90

    The item is exactly what you see. The size was exact as well,and it is as advertised the material is very good I am very happy with the top Thank you very much.

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  153. 4.6
    Is Modlily Legit & Safe?
    80
    Is Modlily Reliable?
    100
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    90

    I would recommend buying a size smaller then what you normally would because I just felt as though mine was slightly big.
    Over all I love this product though and I definitely recommend buying it!!

    Helpful(0) Unhelpful(0)You have already voted this
  154. 4.8
    Is Modlily Legit & Safe?
    100
    Is Modlily Reliable?
    90
    Modlily Guarantee
    100
    Modlily Prices
    100
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    90

    I bought Fashionable Style Solid Color Hipster Slimming Leggings from modlily. I honestly didn’t think they would have fit as nicely as they did. I’m super satisfied!

    Helpful(1) Unhelpful(0)You have already voted this
  155. 4.35
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    80
    Modlily Guarantee
    80
    Modlily Prices
    90
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    It fits so cute. The sizing can be confusing. I ordered the Medium and fit perfect. I feel like I’m wearing a sun dress. So cute and I feel good in it.

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  156. i purchased a swim suit from them and I love it! It took almost 3 weeks to get it but well worth the wait. Good material and made well. I would order from them again. I would attach a picture but couldn’t see where to upload on here

  157. 0.75
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    20
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    Sizing is way too small. Sent an email asking to return my order and it was sent back to me as undeliverable. Fabulous. Now I’m stuck with 3 swimsuits that don’t fit.

    + PROS: I did think the construction and fabric was decent.
    - CONS: Sizing was wayyy too small. 2X looked like a size 12 or less. My email asking to return my order was sent back as undeliverable. Worst service I've ever seen.
    Helpful(1) Unhelpful(0)You have already voted this
  158. Wish I had read these reviews before ordering ,thank goodness I only orderd one article(,a blouse )when I go to the tracking and type in my number it says in transit and shows an aeroplane it’s been at that point now for 10 days ,so I don’t hold out much hope of receiving my garment ,each time I get in touch they tell me to be patient and reading all the reviews they tell everyone the same .why oh why are they allowed to go on trading .there isn’t one good review .

  159. wish I had of seen this before I ordered. very upset, paid extra for quick receiving . Can not get ahold of anyone. I ordered a bathing suit. June 4. Guess I learned my lesson! never again!!!

  160. READ THE REVIEWS…FIRST!!!

    This company is horrible and PAYPAL is not helping me. I ordered in March. They claim it was delivered in April, but ISTILL have NOT received my 4 dressed and I am out of $93.21. I REALLY WISH I HAD READ THE REVIEWS FIRST!!!

    I am just requesting that they send me the merchandise, not necessarily a refund. But they will not do either.

  161. 0.6
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    100
    Modlily Guarantee
    0
    Modlily Prices
    0
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    Am sad and mad at the sametime i wish i did read these comments before i place an order of $57 dollars . how can i get my money back and they only send me a confirmation that they recieved mg miney but didnt give me any tracking number ir anything else yet . from the 10 of this month june 2016

    Helpful(3) Unhelpful(0)You have already voted this
  162. This has been the worst shopping online I have ever had. They are a SCAM. I ordered some bathing suites and they are so off size and now they don’t want to let me return them. It took over a month to receive my package and I have been going back and forth with them on returning the suites for 11 days now and still can not get an address where to return to

  163. 0.15
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    10
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    10

    Don’t buy from these people!!!!! Unless you’re happy to be ripped off and feel obligated to wear their bad Lycra daily as penance for trusting their internet sales. It seems like China had an excess of Lycra and Modlilly decided to use it in all their clothes!!
    Reasons not to purchase:
    – clothes do NOT look like the photos and I’m pretty certain they had the real deal on the model and then created a cheap version that is sold
    – poor quality clothes including material and stitching. They kept referring to the price (which in their head clearly equated to quality) not the point when they are advertised as something else
    – refund policy is dispicable and I made the fatal mistake of not reading it first. You only get 60% of the original cost if they agree to it – a refund seems like a privilege and not a right. Then they email back and forth trying to convince you to
    Keep the clothes and to have a 15- 20% refund because of the shipping costs. In the mean time they don’t send the return address so you cant look at the shipping fees to make a decision of whether to accept their kak offer or send the Lycra back. Of course all of these delaying tactics are there to draw out the refund notice period which if not savvy enough they will claim you have missed and have no right to refund
    – shipping fees from the UK are extortionate and by sending it back wouldn’t have gained other than principle
    (Trust me I wanted to shred these clothes and post them back but refrained)

    All in all stick to BooHoo who have good quality affordable clothes and a clear returns policy.
    I foolishly spent over £100 with Modlilly in one shop to end up with a number of items that can only be used for dusting. Basically with the refund, I’ve spent £75 on dusters. Clothes are that bad they can’t be resold on other sites or even car boots.
    Honestly, clothes are poor and returns policy is frustrating. Disappointed as the ads looked good!

    + PROS: The only pro is if you have a Lycra fetish - then you'll be ecstatic.
    - CONS: Clothes can only be used for dusters or for soliciting ones self for illegal purposes. - clothes do not look like advertisement - poor quality - everything I received was Lycra - exceptionally bad refund policy - loss of money and clothes I can't wear - extortionate shipping fees means that refund policy is probably not actually feasible for many
    Helpful(5) Unhelpful(0)You have already voted this
    • Thanks for the review! I was just about to place an order when something told me to do a little research first. After reading the reviews I will definitely not be ordering from them!

  164. 0.5
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    10
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    Worst website ever they are thieves, Liars, no customer service. It’s a scam, you don’t get your package nor your money. Modliy needs to be taken down and suited!!!

    + PROS: None
    - CONS: SCAM
    Helpful(7) Unhelpful(0)You have already voted this
  165. 0.25
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    10
    Modlily Prices
    30
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    Is there anyone interested in starting a Class Action suit? Maybe a couple of Class Action suits…to include FaceBook and PayPal for doing business with this Chinese based company that does not disclose up front where they’re located, misrepresentation of products (sizes and quality) and the difficulty of returning items (not to mention the cost to return)…PayPal only backs your claim if you return items to China using a tracking number, which would have increased my shipping cost from $23.00 to $64.00. PayPal would only reimburse a max of $30.00. So, my $76.00 refund would have turned into $42.00. WOW! I did provide them with the USPS customs number, and had I known that PayPal would close my claim due to lack of tracking number, I would have taken the $42.00. Modlily is not acknowledging to PapPal that they received the return items, so PayPal has closed my claim. PayPal has received many complaints about this company and still they are doing business with them. OBTW, I did receive a refund from PayPal for my return shipping charges of $23.00. I actually think I’m more angry at FB and PayPal for doing business with them!

    + PROS: NONE!!!
    - CONS: Everything!!!
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  166. The review is wrong. They DO NOT offer an easy money back return. I bought 2 bathing suits the same size. One fit, the other was enormous and obviously mis-sized. They refused to let me return it and only thru pay-pal did I get only half my money refunded. Thru are a terrible company.

  167. Never have received my merchandise. Company is a total scam, based in China.

  168. This is a scam site they sent a swimming costume that did not fit emailed them 4 times not reply. Now have a ongoing claim with PayPal they. Just offered £5 refund for the £18 I paid I have refused it they are a disgrace and should be stopped!!

  169. I’m reading the reviews and thinking are you kidding me. I’m baffled by how may people actually believe they can purchase high quality / well sought after items for little to nothing. Over a year ago the major news outlets had a special regarding sites such as Modlily & why not to order from the sites. To know people still take risk & order from these sites & don’t take the time to read the comments on Facebook or for that matter research the review pages regarding the sites is comical.

  170. 1.05
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    10
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    10
    Modlily Returns and Return Shipping Costs
    10
    Modlily Help & Support
    10

    After posting a review I was contacted by the company and told I could FINALLY get a refund! That was week ago and I am STILL trying to return their worthless products! I was asked to take down my review in exchange for a full refund, I was promised shipping cost to be paid too. But when I asked for a shipping label they keep telling me that I have to cover that cost. To ship this back to China will probably cost half of what I paid for the crappy product anyway! I have read on some reviews that people can’t even find the address to return the product so after WEEKS of trying I finally got that at least and will share it with you! Hope this helps everyone else this company tried to screw over!

    Yang Xing
    Room281, #15-3 Building, 999 Ningqiao Road, Pudong , Shanghai, 201206, China
    phone, 021-60526980

    Followed by these instructions:

    Please return by post office and put RMA number on the package. So we will know it’s from you.
    more information you need to care:
    1,please send us by post office and registered mail, and email us the tracking number after the shipment
    2,Please put your RMA number on the package(RMA number =MM16040xxxxxxxx + 0xxx)
    3. Pls email us the tracking info after you mailing it back. Our email address is info(at)modlily.com .

    + PROS: Nothing
    - CONS: Terrible customer service Terrible products Terrible return policy RUN!
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  171. i placed a very large order and got screwed. All of the dresses were way to small even though I followed the chart for U.S. conversion sizes. I mean these clothes would fit a child. Next customer service was rude and would not do a refund unless i paid shipping both ways and took only 40% back for each item. Yet their site says easy returns. I feel like I have been raped!

  172. 0.4
    Is Modlily Legit & Safe?
    10
    Is Modlily Reliable?
    10
    Modlily Guarantee
    10
    Modlily Prices
    40
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    This has to be one of the worst site’s I have ever ordered from. They sent me 1/2 a bathing suit and it became my problem. The size chart is incorrect, their so called customer service should not even have those words in it. They should post, once you buy it, you are stuck with it. I can’t even give them a half a star rating.

    + PROS: Cheap stuff
    - CONS: Everything else!
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  173. There is NO money back guarantee! I’ve been the tryinf to return my items for 2 weeks now! After chasing the delivery down for over a month! I tried to cancel it once it did not arrive. Then I received cheap products. I keep getting random responses from them. Even received bogus tracking numbers. They told me to “sell their product online for a good price or gift it to a friend” like I would give this junk to someone else. Finally they told me today they would give me 40% AFTER I pay shipping back to CHINA! Because of handling! I have my credit card company handling this one! Horrible company! DO NOT BUY FROM THEM!!!!!

  174. 0.35
    Is Modlily Legit & Safe?
    0
    Is Modlily Reliable?
    0
    Modlily Guarantee
    0
    Modlily Prices
    60
    Modlily Hidden Fees
    0
    Modlily Shipping Cost
    0
    Modlily Returns and Return Shipping Costs
    0
    Modlily Help & Support
    0

    I ordered a swim suit and was charged March 30th. …. I’m still waiting for my order. I’ve tracked it and it shows Shanghai Qi Yun since April 19th. Customer service says….have patience it’s on its way……I just want to know how many weeks/months does it take to get from Shanghai to Canada and not one customer service rep will give me answer and trust me…..I’ve asked alot!! Giving them til May 30th then calling credit card company and seeing if there is anyway of checking to see if I can reverse the charges if I don’t receive the product. I feel 2 months is fair for an item that indicated 2-4 day shipping.

    - CONS: Lengthy shipping which you don't know til you order and extremely terrible customer service!!!!
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  175. Absolutely the worst clothing site I ever seen! The dresses I ordered wasn’t the same in the pictures, they were ugly and poor quality, they also give you a hard time with returns that’s if you can get them to even return a email.I wish I would’ve read the reviews first now I’m basically stuck with some horrible fabric that’s supposed to be dresses??

  176. My order took forever to arrive, tracking in hard to follow. Not one item looked like it was advertised and not one item fit, it was the cheapest quality clothing I have ever seen. Now I cannot get a response to return items. There must be something, I have lost almost $100. What can a customer do????

  177. I ordered a few weeks ago and my dress hasn’t arrived. I feel like it’ll be low quality according to all the reviews. I honestly regret buying here 🙁 should’ve read the reviews before. I will review again when I receive it… Oh ! I emailed them, they responded a week later saying I should be more patient and to calm down ! :/

  178. 4.65
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    100
    Modlily Help & Support
    100

    I ordered a dress on Modlily and it arrived in two weeks. The dress was about 15 euros so I was surprised by the quality of the product, which was actually good for the price! I was satisfied with my order; I’m waiting for another one and will definitely order more in the future.

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  179. 4.65
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    100
    Modlily Guarantee
    90
    Modlily Prices
    100
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    100
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    I am very pleased with Modlily. I recently ordered a bathing suit from the site, this was my first online shopping and I can safely say it won’t be my last. The customer service is really good- Quick response and regular checkups. Really love this site.

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  180. Thanks for sharing reviews , I was just about to order swimsuit, so so glad I didn’t ! I always worth reading reviews before ordering anything on line, especially dodgie sites like this one ‘

  181. 4.15
    Is Modlily Legit & Safe?
    70
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    90
    Modlily Shipping Cost
    80
    Modlily Returns and Return Shipping Costs
    70
    Modlily Help & Support
    90

    I have now purchased twice so far so good good quality accurate sizing

    + PROS: LOW price
    - CONS: slow shipping
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  182. 4.55
    Is Modlily Legit & Safe?
    90
    Is Modlily Reliable?
    90
    Modlily Guarantee
    90
    Modlily Prices
    90
    Modlily Hidden Fees
    100
    Modlily Shipping Cost
    90
    Modlily Returns and Return Shipping Costs
    90
    Modlily Help & Support
    90

    Ok let me start off by saying that I ABSOLUTELY LOVE this dress!! The style, the way it fits, the way it makes you feel, I just love it. After reading some of the other reviews I decided to get a size XXL, and it fit me perfectly. I got ample compliments on this dress, and referred them to where I got it, seller included. It’s a best dress!!!

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