Rosewe Reviews 2024
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How’s Rosewe’s dresses and selection, prices, shipping, support, etc.? Is Rosewe a legit and good website to buy from? How’s Rosewe’s customer service? Is Rosewe a reliable, safe, or a scam site today? Where is Rosewe located?
The Good
- 7 Day Return Warranty
- Free Shipping Worldwide
- Exedited Shipping (can be worth it)
- Safe & Secure Checkout
- Multiple Payment Methods
- Track All Orders
- Size-Chart for Clothes
- VIP Membership Points Program
What is Rosewe?
Rosewe presents the latest street style fashion clothing and dresses from centers like New York, Paris, London, Tokyo and even Shanghai, all curated by their own design and buying team who then develop clothes that are at the cutting edge.
Just FYI; clothes are made in China, so there are some complaints as you’ll see by continuing to read.
How to Return or Exchange Within 30 Days (check #7)
If you’re unhappy with your product for any reason, you can get a full refund or exchange your item within 30 days of ordering.
- Make sure you are within the 30-day return policy.
- These items cannot be returned: flash sale products and jewellery.
- Your items must be returned in the same condition you got it.
- Once you log into your Rosewe account then submit a ticket for a return.
- A customer service rep will look at your case and once approved you’ll get a return address and a RMA number in the ticket.
- You will have to pay the return shipping fee and you can ship your items using any shipping company you like.
- Important final step: make sure with the Rosewe ticket you submitted for the return that you now reply with your return tracking number and shipping company.
The Not So Good
- Shipping Delays (3-4 weeks later)
- Return Shipping Fee is on You
- Some Item Colors May Vary From Actual Picture
- Sizes Seem to Run Smaller (China-based)
- Poor Customer Service
- Some Material is Low Quality
- Expedited Shipping (not always faster)
Where is Rosewe Located?
Rosewe.com has an army of loyal fans, but there are some negatives.
One of these is that Rosewe has its main headquarters in Shanghai, China, so being located there can cause shipping delays as mentioned by several customers who left Rosewe reviews below.
Common Complaints (just be aware)
A few of the most common complaints we see most often are the low-quality clothing and material, delays with shipping that can take 3-4 weeks and longer for some, and poor customer service.
How to Speed up Refund Process
(do this before buying though)
The return process they say usually takes 10-20 business days for the refund to appear on your credit card or bank account you used when ordering.
If you used PayPal the refund process is much quicker and takes 1-3 business days, and sometimes takes just 48 hours.
There were some Rosewe reviews that said they did not receive 100% of their money when returning an item.
Check Your Measurements & Size Charts
Another thing we’ve seen with Rosewe customers is their sizes seem to run smaller, so we recommend looking at how to measure yourself below before ordering.
For your bust, measure under your arms around the fullest part of your bust. For your waist, measure around the narrowest part of your natural waist. For your hips, stand with your feet together and measure around the widest part of your hips.
Customer Will Pay Return Shipping (keep in mind)
Rosewe Drop Shipping Program Seems Easy
Rosewe.com offers several features and programs like a drop shipping program where the only requirement is to be a member and have ordered from Rosewe before.
Why join Rosewe’s Dropshipping program?
- They allow you to buy their products at lower prices than anywhere else.
- You get access to faster customer service (they claim “without delay”).
- Orders are shipped within 24 hours, so faster shipping.
How Drop Shipping Works
Rose R Points Program & How It Works
Another good thing Rosewe offers is their R Points Program and here are ways to earn points:
- Write a review and earn 10 points.
- Upload your photo with your review for 20 points.
- Upload your photo in Style Gallery and earn 20 points once approved.
- Share your photo on social media and earn 30 points once approved.
You can use your R points when your order page and it looks like 100 R points is worth $1.
Our Experience & Tips
- Check out the sales items up to 88% off first and only get 1-3 items to start.
- Choose items that only have reviews (picture reviews even better).
- Some items say “ships in 24 hours,” which helps speed up the shipping.
- You can dispute most issues and get a refund by using PayPal or PayPal Prepaid Mastercard.
- Try these clothing sites: Gliks and GoJane
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For anyone ordering through this company ladies clothing you get no phone number when you look them up it’s located in China cannot get anyone no phone number to check on your tracking cannot really track your order through this company after going back I look to see if I had a confirmation I did not see a confirmation nor could I find their phone number to ask about my product
This site has the worst service and needs to be shut down. They are a scam and just want to keep your money even if they are in the wrong and doesn’t want to try and fix the problem or issue with the item. They don’t reply. I paid with paypal and had to open an dispute against them before they would even give me the time of day and still didn’t want to give me a full refund if I sent the item back. And saying they don’t have the package I sent back. Please please never buy here you might not get the right item and might not get your money or full refund back.
Don’t buy☹️They are unreliable ☹️It’s going 3 months since placing order,,,…..and no goods?..?..but they collected money?cannot track goods although it says it was delivered in Florida ,,?..?.fake fake fake
Worst fitting swimwear I have ever purchased! Nothing like the pictures. Do not recommend.
BUY AMERICAN CLOTHES TO SUPPORT AMERICA COMPANIES
No contact phone number. My order has not been confirmed two weeks after paying. They left out my apartment number in the address. Frustrating experience.
price is good, I love the dress received.
Seems like I’m going through the same thing. I began ordering an outfit in November and it has not arrived, however the payment was immediately taken out of my account. There may be legal ramifications of either the merchandise or my payment is not received soon.
Ordered and have not received order yet didn’t could not find contact info or speak to anyone about confirmation on shipping it is very hard to find their find someone to speak with after finding that they are located in China I think I better stick to the US I would not want to hear again can I get anyone to respond as
I love Rosewe!! Always get great products for great prices. Also they get delivered fast. Can find almost any product you are looking for. Easy to use. Fast shipping. Pleasure to buy from. Never have a problem searching for what I need , great prices and awesome customer services.
Ordered 4 blouses from ROSEWE. Took 4 WEEKS from China. So excited. Opened and was SO SHOCKED AT THE JOKES they call clothing. $139.00 for the most INFERIOR material. Some were sheer see through junk. They were NOTHING like the pictures!!! Nothing. SHAME on the scammers. Shame on me for believing. They are laughing at the IDIOTS sending them money, hundreds of dollars at a time. We cannot do anything except voice our disdain. Unethical business practices. Sad. Thieves. Absolutely. Never again.
The first time i ordered clothes from ROSEWE the corona virus had entered the U.S. I wasn’t aware that this company was in China. My order went in May 9 2020. I’m writing this review April 9,2020 and still have not received my order. It wasn’t hard to contact the company, but you have to scan the invoice like looking for a needle in a haystack. They did answer cheerfully. “Happy to tell you your order was shipped March 10”. I know they had to be aware that nothing would be leaving China heading to the U.S., but they took my money anyway.
Now is not the time to order anything from ROSEWE. They will take your money and hold you order ransom.
Just ordered my first swimsuit from Rosewe.com and I couldn’t be happier. I ordered it on Monday, paid for expedited shipping and it delivered Thursday morning. After reading other reviews I chose a size larger than I normally wear and it fits perfectly. Good quality, great price, cute design. I will definitely order from them again!
The con is their sizing chart is messed up. I ordered a dress using THEIR sizing chart and wondered if perhaps I should have ordered the next size down. I ordered a 2XL and when I tried it on, I thought maybe they sent the wrong size because it had to be a medium. When I checked the tag, it said 2XL but there is no way, not when I used their chart. When I submitted my ticket, (with screenshots of proof their sizes were wrong) there was a lack of good communication, and I found that I had to pay shipping to ship it back or keep the dress and they would take a percentage off. I knew I would have to pay shipping costs if I returned it, but I feel since their sizing chart is messed up, they should pay. Needless to say, I won’t order from this company ever again.
I ordered $245.00 of merchandise(7 dresses)11/17 and returned 5 of them a few days later. To date 1/18 have not received a refund but they have their merchandise back. Still waiting…the colors were great but the material was poor. My advice is don’t order from this company, I wish I had read these reviews before I threw away my $$. My score is zero!
This is a joke, don’t order from this company. Items DO NOT look like what is on the website and are not true to size. The dress I ordered, allegedly a cocktail dress, was made of that cheap Halloween costume fabric, slick and shiny. There’s a reason why you can’t zoom in on the items, because you would see they are cheaply made. The most expensive part of the dress I got were the 6 plastic pearls on the sleeve and the bag it came in, this is a total scam.
I am happy for you. My experience with Rosewe is horrendous. Terrible after sales service. They still haven’t sent my delivery.
My first experience with Rosewe will be my last. Shipping took over three weeks, with no traceable notifications. To date, I have received only partial shipment, which included no invoice or return information. Everything is expected to go through their website,which will not recognize my email once I asked for password replacement. So, now, I have spent nearly $200 with no way to gain a refund for their shoddy merchandise. I will complain through Mastercard.
I find Rosewe to be neither legitimate, safe or reliable, and their customer support is non-existant. NEVER buy from them.
There will be legal action taken if I do not receive a refund or the merchandise I ordered. Questionable if I will order again.
My husband bought some clothes from rosewe for me for Christmas. They never came. Mid January he started emailing the company asking where the order was. They never replied. After several emails and no response he filed a compliant through PayPal, and we finally got a refund at the end of January. Rosewe has a policy on their website that if the clothes arrive 15 days later than promised they’re 50% off, and later than 30 days is 100% off. So I emailed asking for my order at 100% discount, like their policy states, and got lots of nonsense emails, then finally they told me I was crazy.
It doesn’t seem crazy to me to want a company to uphold their policy. Do not buy clothes here!
Ordered a dress.When it arrived 2 weeks later it was the similar color, style, and pattern, but was clearly the wrong dress and was totally see through.
Contacted them for a full refund and return instructions . They offered “60% per their return policy” and told me to “give away or sell it on-line for a good price”. They have completely ignored their mistake; does not sway from policy regardless of why and no one is ever available by phone. Tried to explain that the policy does not apply when they send the wrong item, but that got me no where.
They never once offered to send the correct dress. Now it is no longer be available. As I suspect it wasn’t when I ordered it; they just sent the next closest thing.
Stay away from these people.There is no telling what they will send you and then make you pay for.
I was very happy with my purchase and even got a extra 20% off. The site was easy to find what I wanted. I would highly recommend.
Scam. Rosewe and the like should be shut down. Poor quality. You cant return stuff. Lies and scammers
Is there a negative star rating. They dont deserve 1 star
They stated 6-10 days to ship. They didn’t ship for a month. I got what I requested over a month after I ordered it. I even emailed twice to get them to ship it before a specific date and it came 6 days after the date.