Rosewe Reviews 2019

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We are independently owned and the opinions are ours. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.

6.9 Total Score
20 reviews
Summary

Overall, Rosewe is worth trying, but we would recommend following our experience and tips on this Rosewe review below.

First, Rosewe.com, who is a China-based company, has been selling clothes to women aged 18-35 since 2009.

The most common complaints from customers were shipping delays (3-4 weeks in some cases), lower quality clothing and material, and 1-2 sizes smaller, (remember, located in China, so oriental women are normally smaller compared to US women - fact).

A few good things are low prices, 30-day return/exchange, and offers a VIP membership and R points program.

6.9Expert Score
Is Rosewe Legit & Safe?
6.5
Is Rosewe Reliable?
5
Rosewe Guarantee
7
Rosewe Prices
7.5
Rosewe Hidden Fees
10
Rosewe Shipping Cost
8
Rosewe Shipping Delivery
4.5
Rosewe Help & Support
7
7.3User's score
Is Rosewe.com Legit & Safe?
7.4
Is Rosewe.com Reliable?
7.2
Rosewe.com Guarantee
7.5
Rosewe.com Prices
8.2
Rosewe.com Hidden Fees
7
Rosewe.com Shipping Cost
7.8
Rosewe.com Shipping Delivery
7.3
Rosewe.com Help & Support
6
Add your review  |  Read reviews and comments

Leave Your Rosewe Review Below
Your Feedback Matters!

We want to hear from you, so let us know below:

How’s Rosewe’s dresses and selection, prices, shipping, support, etc.? Is Rosewe a legit and good website to buy from? How’s Rosewe’s customer service? Is Rosewe a reliable, safe, or a scam site today? Where is Rosewe located?

 

The Good

PROS:
  • 7 Day Return Warranty
  • Free Shipping Worldwide
  • Exedited Shipping (can be worth it)
  • Safe & Secure Checkout
  • Multiple Payment Methods
  • Track All Orders
  • Size-Chart for Clothes
  • VIP Membership Points Program

What is Rosewe?

Rosewe presents the latest street style fashion clothing and dresses from centers like New York, Paris, London, Tokyo and even Shanghai, all curated by their own design and buying team who then develop clothes that are at the cutting edge.

Just FYI; clothes are made in China, so there are some complaints as you’ll see by continuing to read.

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How to Return or Exchange Within 30 Days (check #7)

If you’re unhappy with your product for any reason, you can get a full refund or exchange your item within 30 days of ordering.

  1. Make sure you are within the 30-day return policy.
  2. These items cannot be returned: flash sale products and jewelry.
  3. Your items must be returned in the same condition you got it.
  4. Once you log into your Rosewe account then submit a ticket for a return.
  5. A customer service rep will look at your case and once approved you’ll get a return address and a RMA number in the ticket.
  6. You will have to pay the return shipping fee and you can ship your items using any shipping company you like.
  7. Important final step: make sure with the Rosewe ticket you submitted for the return that you now reply with your return tracking number and shipping company.

The Not So Good

CONS:
  • Shipping Delays (3-4 weeks later)
  • Return Shipping Fee is on You
  • Some Item Colors May Vary From Actual Picture
  • Sizes Seem to Run Smaller (China-based)
  • Poor Customer Service
  • Some Material is Low Quality
  • Expedited Shipping (not always faster)

Where is Rosewe Located?

Rosewe.com has an army of loyal fans, but there are some negatives.

One of these is that Rosewe has its main headquarters in Shanghai, China, so being located there can cause shipping delays as mentioned by several customers who left Rosewe reviews below.

Common Complaints (just be aware)

A few of the most common complaints we see most often are the low-quality clothing and material, delays with shipping that can take 3-4 weeks and longer for some, and poor customer service.

rosewe-reviews-shipping-delivery-usa

How to Speed up Refund Process
(do this before buying though)

The return process they say usually takes 10-20 business days for the refund to appear on your credit card or bank account you used when ordering.

If you used PayPal the refund process is much quicker and takes 1-3 business days, and sometimes takes just 48 hours.

There were some Rosewe reviews that said they did not receive 100% of their money when returning an item.

Check Your Measurements & Size Charts

Another thing we’ve seen with Rosewe customers is their sizes seem to run smaller, so we recommend looking at how to measure yourself below before ordering.

For your bust, measure under your arms around the fullest part of your bust. For your waist, measure around the narrowest part of your natural waist. For your hips, stand with your feet together and measure around the widest part of your hips.

rosewe-reviews-size-chart-measure-reliable

Customer Will Pay Return Shipping (keep in mind)

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rosewe.com-reviews-is-rosewe-legit-return-policy

Rosewe Drop Shipping Program Seems Easy

Rosewe.com offers several features and programs like a drop shipping program where the only requirement is to be a member and have ordered from Rosewe before.

Why join Rosewe’s Dropshipping program?

  1. They allow you to buy their products at lower prices than anywhere else.
  2. You get access to faster customer service (they claim “without delay”).
  3. Orders are shipped within 24 hours, so faster shipping.

How Drop Shipping Works

rosewe-dropshipping-program-how-to
rosewe-dress-reviews-clothing-legit

Rose R Points Program & How It Works

Another good thing Rosewe offers is their R Points Program and here are ways to earn points:

  1. Write a review and earn 10 points.
  2. Upload your photo with your review for 20 points.
  3. Upload your photo in Style Gallery and earn 20 points once approved.
  4. Share your photo on social media and earn 30 points once approved.

You can use your R points when your order page and it looks like 100 R points is worth $1.

rosewe-clothing-reviews-is-it-good-vip-membership

Our Experience & Tips

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40 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. BUY AMERICAN CLOTHES TO SUPPORT AMERICA COMPANIES

  2. My husband bought some clothes from rosewe for me for Christmas. They never came. Mid January he started emailing the company asking where the order was. They never replied. After several emails and no response he filed a compliant through PayPal, and we finally got a refund at the end of January. Rosewe has a policy on their website that if the clothes arrive 15 days later than promised they’re 50% off, and later than 30 days is 100% off. So I emailed asking for my order at 100% discount, like their policy states, and got lots of nonsense emails, then finally they told me I was crazy.
    It doesn’t seem crazy to me to want a company to uphold their policy. Do not buy clothes here!

  3. Scam. Rosewe and the like should be shut down. Poor quality. You cant return stuff. Lies and scammers

    Is there a negative star rating. They dont deserve 1 star

  4. Don’t buy☹️They are unreliable ☹️It’s going 3 months since placing order,,,…..and no goods?..?..but they collected money😔cannot track goods although it says it was delivered in Florida ,,?..?.fake fake fake

  5. I am happy for you. My experience with Rosewe is horrendous. Terrible after sales service. They still haven’t sent my delivery.

  6. 1.25
    Is Rosewe Legit & Safe?
    40
    Is Rosewe Reliable?
    20
    Rosewe Guarantee
    10
    Rosewe Prices
    60
    Rosewe Hidden Fees
    60
    Rosewe Shipping Cost
    0
    Rosewe Shipping Delivery
    10
    Rosewe Help & Support
    0

    No contact phone number. My order has not been confirmed two weeks after paying. They left out my apartment number in the address. Frustrating experience.

    + PROS: Looks great on website
    - CONS: Service is pathetic. Bad after sales service. Horrible experience.
    Helpful(2) Unhelpful(1)You have already voted this
  7. 0.8
    Is Rosewe.com Legit & Safe?
    0
    Is Rosewe.com Reliable?
    10
    Rosewe.com Guarantee
    30
    Rosewe.com Prices
    90
    Rosewe.com Hidden Fees
    0
    Rosewe.com Shipping Cost
    0
    Rosewe.com Shipping Delivery
    0
    Rosewe.com Help & Support
    0

    Worst fitting swimwear I have ever purchased! Nothing like the pictures. Do not recommend.

    + PROS: Cheap
    - CONS: Don't fit. Poor construction
    Helpful(0) Unhelpful(0)You have already voted this
  8. I ordered $245.00 of merchandise(7 dresses)11/17 and returned 5 of them a few days later. To date 1/18 have not received a refund but they have their merchandise back. Still waiting…the colors were great but the material was poor. My advice is don’t order from this company, I wish I had read these reviews before I threw away my $$. My score is zero!

  9. Ordered a dress.When it arrived 2 weeks later it was the similar color, style, and pattern, but was clearly the wrong dress and was totally see through.

    Contacted them for a full refund and return instructions . They offered “60% per their return policy” and told me to “give away or sell it on-line for a good price”. They have completely ignored their mistake; does not sway from policy regardless of why and no one is ever available by phone. Tried to explain that the policy does not apply when they send the wrong item, but that got me no where.

    They never once offered to send the correct dress. Now it is no longer be available. As I suspect it wasn’t when I ordered it; they just sent the next closest thing.

    Stay away from these people.There is no telling what they will send you and then make you pay for.

  10. 4.55
    Is Rosewe.com Legit & Safe?
    90
    Is Rosewe.com Reliable?
    90
    Rosewe.com Guarantee
    100
    Rosewe.com Prices
    90
    Rosewe.com Hidden Fees
    90
    Rosewe.com Shipping Cost
    90
    Rosewe.com Shipping Delivery
    90
    Rosewe.com Help & Support
    90

    I was very happy with my purchase and even got a extra 20% off. The site was easy to find what I wanted. I would highly recommend.

    Helpful(0) Unhelpful(0)You have already voted this
  11. 4.5
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    100
    Rosewe.com Guarantee
    90
    Rosewe.com Prices
    100
    Rosewe.com Hidden Fees
    90
    Rosewe.com Shipping Cost
    90
    Rosewe.com Shipping Delivery
    90
    Rosewe.com Help & Support
    60

    price is good, I love the dress received.

    + PROS: price is good
    - CONS: shipping is slow
    Helpful(1) Unhelpful(0)You have already voted this
  12. My first experience with Rosewe will be my last. Shipping took over three weeks, with no traceable notifications. To date, I have received only partial shipment, which included no invoice or return information. Everything is expected to go through their website,which will not recognize my email once I asked for password replacement. So, now, I have spent nearly $200 with no way to gain a refund for their shoddy merchandise. I will complain through Mastercard.

    I find Rosewe to be neither legitimate, safe or reliable, and their customer support is non-existant. NEVER buy from them.

  13. 3.75
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    100
    Rosewe.com Guarantee
    100
    Rosewe.com Prices
    100
    Rosewe.com Hidden Fees
    0
    Rosewe.com Shipping Cost
    100
    Rosewe.com Shipping Delivery
    100
    Rosewe.com Help & Support
    0

    Just ordered my first swimsuit from Rosewe.com and I couldn’t be happier. I ordered it on Monday, paid for expedited shipping and it delivered Thursday morning. After reading other reviews I chose a size larger than I normally wear and it fits perfectly. Good quality, great price, cute design. I will definitely order from them again!

    Helpful(0) Unhelpful(0)You have already voted this
  14. The con is their sizing chart is messed up. I ordered a dress using THEIR sizing chart and wondered if perhaps I should have ordered the next size down. I ordered a 2XL and when I tried it on, I thought maybe they sent the wrong size because it had to be a medium. When I checked the tag, it said 2XL but there is no way, not when I used their chart. When I submitted my ticket, (with screenshots of proof their sizes were wrong) there was a lack of good communication, and I found that I had to pay shipping to ship it back or keep the dress and they would take a percentage off. I knew I would have to pay shipping costs if I returned it, but I feel since their sizing chart is messed up, they should pay. Needless to say, I won’t order from this company ever again.

  15. 5
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    100
    Rosewe.com Guarantee
    100
    Rosewe.com Prices
    100
    Rosewe.com Hidden Fees
    100
    Rosewe.com Shipping Cost
    100
    Rosewe.com Shipping Delivery
    100
    Rosewe.com Help & Support
    100

    GOOD QUALITY AND SERVICE.THE DRESS LOOKED VERY NICE ON ME. THE PRICE WAS GOOD. I WAS A LITTLE DISAPPOINTED WITH THE MATERIAL, BUT OVERALL I LIKED THE FIT.

    Helpful(0) Unhelpful(0)You have already voted this
  16. 1.1
    Is Rosewe.com Legit & Safe?
    20
    Is Rosewe.com Reliable?
    20
    Rosewe.com Guarantee
    40
    Rosewe.com Prices
    70
    Rosewe.com Hidden Fees
    0
    Rosewe.com Shipping Cost
    20
    Rosewe.com Shipping Delivery
    10
    Rosewe.com Help & Support
    0

    I received this dress it was a nice dress. It took a long time to receive it. But over all I like the dress. I ordered another item and it stated ship with 24hrs that was on Oct. 2,2016. I ordered thru PayPal I hv not received my order as of today Oct 17. PayPal reimburse my funds. I think Rosewe is a hit or miss. I recommend ordering thru PayPal to be on the safe side.

    Helpful(1) Unhelpful(0)You have already voted this
  17. 5
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    100
    Rosewe.com Guarantee
    100
    Rosewe.com Prices
    100
    Rosewe.com Hidden Fees
    100
    Rosewe.com Shipping Cost
    100
    Rosewe.com Shipping Delivery
    100
    Rosewe.com Help & Support
    100

    I made an order through Paypal and I have to say it is very safe. I received my package in three weeks since I bought the pre-sale item. But I think the shipment is still very fast. Everything I ordered looked just like the pictures and actually fit me well.

    Helpful(0) Unhelpful(0)You have already voted this
  18. 5
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    100
    Rosewe.com Guarantee
    100
    Rosewe.com Prices
    100
    Rosewe.com Hidden Fees
    100
    Rosewe.com Shipping Cost
    100
    Rosewe.com Shipping Delivery
    100
    Rosewe.com Help & Support
    100

    Found the site through a Google advertisement, I clicked in and was attracted by the trendy styles on Rosewe. I immediately made two orders and received my package within two weeks. Have to order a little bit of a bigger size cause they seem to be made smaller. That’s OK because the customer told me about the issue in advance.

    Helpful(0) Unhelpful(0)You have already voted this
  19. The quality is better than I expected. They are a bit stingy when it comes to the cup/bra part of the bathing suit. I am in between a D-DD and it fits more like a C. It flattens you out LOL. Other than that, it has good support with the neck strap. The bottoms come up past my belly button which was what I was worried about the most. The fringe is also not as full as expected but it still has plenty of coverage. Love it!!

  20. I absolutely love Rosewe for it to be the price that I bought it for. Normally a bathing suit like this and the style would cost a lot more in the mall. Well, I am happy to know that I bought this at a decent price for my cruise in April. I am very particular about bathing suits and this one I give a 5 star. I have to make sure they fit properly, look properly, and feel right for me to like it. If you are tempted to purchase please do, take it from me and I am sure from the others you won’t be disappointed! I am a size 18, some 16 and I got the XXXL because I carry a load in the back; I wear a 36C bra and the top fits perfect for me. Thank you, Rosewe.

  21. I love Rosewe!! Always get great products for great prices. Also they get delivered fast. Can find almost any product you are looking for. Easy to use. Fast shipping. Pleasure to buy from. Never have a problem searching for what I need , great prices and awesome customer services.

  22. I will order again in other colors!!! I ordered this item in the jade green in a large….it is darker in person than online but is gorgeous. I’m 5/6 and 200 curvy. I expected it to be small but turned out to be a little bit big. It was loose at the top(breast not large). Not complaining at all though because I have butt n thighs. I think I could have fit the medium but I like to have more room! It is long but if you wear wedges or heels it picks it up off the floor. I strongly recommend this item!! Hopefully this helps.

  23. I was quite surprised to see the reviews since I order things from Rosewe all the time. Everything that I have received has been what I would call good quality. The shop has new additions everyday with every one of them being cool designs that fit well. A few tips for people who want to shop there: Look at the sizing. The sizing guidelines are there for you to get an item that will fit like it is made for your body. As for the shipping, the website clearly states the processing time and shipping time for different shipping methods. The problem is not with the company, it’s with users not reading time guidelines.

  24. Well, I didn’t expect it to fit like the model but it does so essentially it fit as expected 😉 It falls nicely from the waist down and is soft enough to be really comfortable. Not clingy and as I got the navy blue it is not see through either. I haven’t washed it yet but I plan to put it in a laundry bag in the machine to keep it from stretching out of shape.

  25. I like the customer service .They are really nice and quick response regarding of the items and shipping matters. With the helpful information they provided, I received all my orders on time as I expected. And I’m happy with all my orders, too. Helpful customer service and very professional. Thank you.

  26. I have been shopping on this website for a few months now. I’m very satisfied with my purchase. As for the shipment, it arrives early to estimate and the products are in good quality; customer service is very favorable. I love the items and I am very placed with my experience.

  27. Very good online chat service, Heather, she is very good! Can help u with any questions! The cloths are nice but just run small in general, so order a size up. Pay attention on the size details in each items, it is not 1 size fits all.

  28. I ordered sweaters and blouses on Rosewe, received them after fifteen days, they were the same as in the picture. The size was suitable for me.

  29. Very good online chat service and they are very good! They can help u with any questions! The cloths are nice but just run small in general, so order a size up. Pay attention on the size details in each items, it is not one size fits all.

  30. I like this top. The material is heavy and looks like quality material. The outer layer looks like crocheted yard, but it’s probably just a thick mesh. The inner lining is a stretchy knit. It fits well and looks good with skirts or dress pants for the office.

  31. Love this swimsuit. Always have trouble finding swimsuits that fit me because I’m so top heavy (36G) and this was perfect. The color is very vibrant and I look forward to wearing this on vacation this week.Thank you so much for the great product, love it!

  32. 4.55
    Is Rosewe.com Legit & Safe?
    90
    Is Rosewe.com Reliable?
    90
    Rosewe.com Guarantee
    90
    Rosewe.com Prices
    100
    Rosewe.com Hidden Fees
    90
    Rosewe.com Shipping Cost
    90
    Rosewe.com Shipping Delivery
    90
    Rosewe.com Help & Support
    90

    I had a wonderful experience with rosewe.com. They have tons of products that you can’t find in other places. I was able to purchase some gifts for the holidays that suited everyone’s different styles.

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  33. 4.65
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    90
    Rosewe.com Guarantee
    100
    Rosewe.com Prices
    90
    Rosewe.com Hidden Fees
    90
    Rosewe.com Shipping Cost
    90
    Rosewe.com Shipping Delivery
    90
    Rosewe.com Help & Support
    100

    The dress was about 17 dollors,so I was surprised by the quality of the product, which was actually good for the price and it is the same as the photo! I was satisfied with my order, I’m waiting for another one.

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  34. 4.75
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    100
    Rosewe.com Guarantee
    90
    Rosewe.com Prices
    90
    Rosewe.com Hidden Fees
    90
    Rosewe.com Shipping Cost
    90
    Rosewe.com Shipping Delivery
    100
    Rosewe.com Help & Support
    100

    The item I bought is so cute just like the photo. The shipping is fast so that I got my items in 7 days. Unfortunately, it is a little smaller for me. I will give mine to someone smaller and order another one in a large because I really do love it. I would suggest order a size up.

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  35. 1.65
    Is Rosewe.com Legit & Safe?
    30
    Is Rosewe.com Reliable?
    10
    Rosewe.com Guarantee
    40
    Rosewe.com Prices
    60
    Rosewe.com Hidden Fees
    80
    Rosewe.com Shipping Cost
    30
    Rosewe.com Shipping Delivery
    10
    Rosewe.com Help & Support
    10

    Ordered items with expedited service for 7 day shipping and it took 7 weeks for me to receive items. When I told them to cancel it after the 3rd week they told me they would only refund 50% of my money once I received the items. When I finally received the items they were too small (even though ordered according to size chart). When asked for a return label they only provided an address to ship to. It is over $60 to ship international. I told them I didn’t even want the items.

    + PROS: Nice looking and affordable
    - CONS: Clothes run small Shipping is unreliable Customer service is not really helpful They will not give you 100% refund and if they do it is only to use on the site
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  36. 1.75
    Is Rosewe.com Legit & Safe?
    20
    Is Rosewe.com Reliable?
    20
    Rosewe.com Guarantee
    20
    Rosewe.com Prices
    20
    Rosewe.com Hidden Fees
    20
    Rosewe.com Shipping Cost
    100
    Rosewe.com Shipping Delivery
    60
    Rosewe.com Help & Support
    20

    I ordered 2 items from this company (located in China). The dress I received was made from cheap Halloween costume material, didn’t have the same fabric, and was not the same as what was pictured. The other item didn’t fit properly and was more nightclub than office. You have to contact the company to return. I tried to put in multiple tickets, but they didn’t go through. I tried live chat. I tried calling. I finally got a response when I emailed them. They wanted me to take photos of me in the items, asked for my measurements, and said their quality control makes sure only the best products are shipped.
    I went back to their site to get a picture of the dress to compare it to what I received and they had changed the picture to match the cheap product I got. I had the original picture and sent them a side by side. Appalling they didn’t have the correct picture the entire time, leading me to believe they knew there were issues. I also rechecked the measurements for the jumper. The size I ordered was supposed to fit loosely for a 4 or 6 and no where did it take into account a persons height, which is where I had the issue.
    They replied back. Told me I had to pay the shipping back to China and that I would only get 60% of my money back.

    + PROS: Pretty pictures on line, but don't be fooled.
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  37. 4.75
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    90
    Rosewe.com Guarantee
    100
    Rosewe.com Prices
    90
    Rosewe.com Hidden Fees
    100
    Rosewe.com Shipping Cost
    90
    Rosewe.com Shipping Delivery
    100
    Rosewe.com Help & Support
    90

    Completely happy with my purchase. It’s a good material and slightly stretchy. It’s a good, respectable length but not too long and not too short. I’m 5’6″ and weigh about 167 and a Large fit perfectly without being too baggy or too tight! I’m going to buy more from Rosewe.

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  38. 4.65
    Is Rosewe.com Legit & Safe?
    90
    Is Rosewe.com Reliable?
    100
    Rosewe.com Guarantee
    90
    Rosewe.com Prices
    90
    Rosewe.com Hidden Fees
    100
    Rosewe.com Shipping Cost
    100
    Rosewe.com Shipping Delivery
    90
    Rosewe.com Help & Support
    90

    I ordered a dress on Rosewe and it arrived in two weeks. The dress was about 5 euro so I was surprised by the quality of the product, which was actually good for the price! I was satisfied with my order; I’m waiting for another one and will definitely order more in the future.

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  39. 4.6
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    90
    Rosewe.com Guarantee
    100
    Rosewe.com Prices
    90
    Rosewe.com Hidden Fees
    90
    Rosewe.com Shipping Cost
    90
    Rosewe.com Shipping Delivery
    90
    Rosewe.com Help & Support
    90

    I recently ordered a bathing suit from the site , this was my first online shopping and I can safely say it wont be my last. The customer service is really good- Quick response and regular check ups. The price is low , compared to what I’d spend if I was shopping in my country

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  40. I’d read a series of positive reviews before ordering, then I realized they were probably somehow associated with the company. I placed an order on Feb. 20th and the order shipped on Mar. 1.st. In the past I ordered a dress from a similarly located company. That one took 3 months to receive. According to the post office, shipments from that corner of the world often end up delayed in customs in NYC. They were right. Sadly, when the dress arrived, it was a large with seemingly extra-small sleeves–not sure what build could have worn it. Now after reading these reviews, eventually when the package wanders in (maybe by summer?) the quality and fit will probably be like the other one. Not even usable as a dust rag. If it is gloriously wonderful, I will post.

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