Rosewe Reviews 2019

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6.9 Total Score
8 reviews
Summary

Overall, Rosewe is worth trying, but we would recommend following our experience and tips on this Rosewe review below.

First, Rosewe.com, who is a China-based company, has been selling clothes to women aged 18-35 since 2009.

The most common complaints from customers were shipping delays (3-4 weeks in some cases), lower quality clothing and material, and 1-2 sizes smaller, (remember, located in China, so oriental women are normally smaller compared to US women - fact).

A few good things are low prices, 30-day return/exchange, and offers a VIP membership and R points program.

6.9Expert Score
Is Rosewe Legit & Safe?
6.5
Is Rosewe Reliable?
5
Rosewe Guarantee
7
Rosewe Prices
7.5
Rosewe Hidden Fees
10
Rosewe Shipping Cost
8
Rosewe Shipping Delivery
4.5
Rosewe Help & Support
7
6.4User's score
Is Rosewe Legit & Safe?
6.7
Is Rosewe Reliable?
6.6
Rosewe Guarantee
6.7
Rosewe Prices
8.1
Rosewe Hidden Fees
5.5
Rosewe Shipping Cost
7
Rosewe Shipping Delivery
6.6
Rosewe Help & Support
4
Add your review  |  Read reviews and comments

Leave Your Rosewe Review Below
Your Feedback Matters!

We want to hear from you, so let us know below:

How’s Rosewe’s dresses and selection, prices, shipping, support, etc.? Is Rosewe a legit and good website to buy from? How’s Rosewe’s customer service? Is Rosewe a reliable, safe, or a scam site today? Where is Rosewe located?

 

The Good

PROS:
  • 7 Day Return Warranty
  • Free Shipping Worldwide
  • Exedited Shipping (can be worth it)
  • Safe & Secure Checkout
  • Multiple Payment Methods
  • Track All Orders
  • Size-Chart for Clothes
  • VIP Membership Points Program

What is Rosewe?

Rosewe presents the latest street style fashion clothing and dresses from centers like New York, Paris, London, Tokyo and even Shanghai, all curated by their own design and buying team who then develop clothes that are at the cutting edge.

Just FYI; clothes are made in China, so there are some complaints as you’ll see by continuing to read.

rosewe-reviews-is-rosewe-clothing-legit-good-swimwear
rosewe-reviews-rosewe-clothing-review-swimwear
How to Return or Exchange Within 30 Days (check #7)

If you’re unhappy with your product for any reason, you can get a full refund or exchange your item within 30 days of ordering.

  1. Make sure you are within the 30-day return policy.
  2. These items cannot be returned: flash sale products and jewellery.
  3. Your items must be returned in the same condition you got it.
  4. Once you log into your Rosewe account then submit a ticket for a return.
  5. A customer service rep will look at your case and once approved you’ll get a return address and a RMA number in the ticket.
  6. You will have to pay the return shipping fee and you can ship your items using any shipping company you like.
  7. Important final step: make sure with the Rosewe ticket you submitted for the return that you now reply with your return tracking number and shipping company.

The Not So Good

CONS:
  • Shipping Delays (3-4 weeks later)
  • Return Shipping Fee is on You
  • Some Item Colors May Vary From Actual Picture
  • Sizes Seem to Run Smaller (China-based)
  • Poor Customer Service
  • Some Material is Low Quality
  • Expedited Shipping (not always faster)

Where is Rosewe Located?

Rosewe.com has an army of loyal fans, but there are some negatives.

One of these is that Rosewe has its main headquarters in Shanghai, China, so being located there can cause shipping delays as mentioned by several customers who left Rosewe reviews below.

Common Complaints (just be aware)

A few of the most common complaints we see most often are the low-quality clothing and material, delays with shipping that can take 3-4 weeks and longer for some, and poor customer service.

rosewe-reviews-shipping-delivery-usa

How to Speed up Refund Process
(do this before buying though)

The return process they say usually takes 10-20 business days for the refund to appear on your credit card or bank account you used when ordering.

If you used PayPal the refund process is much quicker and takes 1-3 business days, and sometimes takes just 48 hours.

There were some Rosewe reviews that said they did not receive 100% of their money when returning an item.

Check Your Measurements & Size Charts

Another thing we’ve seen with Rosewe customers is their sizes seem to run smaller, so we recommend looking at how to measure yourself below before ordering.

For your bust, measure under your arms around the fullest part of your bust. For your waist, measure around the narrowest part of your natural waist. For your hips, stand with your feet together and measure around the widest part of your hips.

rosewe-reviews-size-chart-measure-reliable

Customer Will Pay Return Shipping (keep in mind)

rosewe-review-how-to-return-order-refund
rosewe.com-reviews-is-rosewe-legit-return-policy

Rosewe Drop Shipping Program Seems Easy

Rosewe.com offers several features and programs like a drop shipping program where the only requirement is to be a member and have ordered from Rosewe before.

Why join Rosewe’s Dropshipping program?

  1. They allow you to buy their products at lower prices than anywhere else.
  2. You get access to faster customer service (they claim “without delay”).
  3. Orders are shipped within 24 hours, so faster shipping.

How Drop Shipping Works

rosewe-dropshipping-program-how-to
rosewe-dress-reviews-clothing-legit

Rose R Points Program & How It Works

Another good thing Rosewe offers is their R Points Program and here are ways to earn points:

  1. Write a review and earn 10 points.
  2. Upload your photo with your review for 20 points.
  3. Upload your photo in Style Gallery and earn 20 points once approved.
  4. Share your photo on social media and earn 30 points once approved.

You can use your R points when your order page and it looks like 100 R points is worth $1.

rosewe-clothing-reviews-is-it-good-vip-membership

Our Experience & Tips

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16 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. They stated 6-10 days to ship. They didn’t ship for a month. I got what I requested over a month after I ordered it. I even emailed twice to get them to ship it before a specific date and it came 6 days after the date.

  2. BUY AMERICAN CLOTHES TO SUPPORT AMERICA COMPANIES

  3. My husband bought some clothes from rosewe for me for Christmas. They never came. Mid January he started emailing the company asking where the order was. They never replied. After several emails and no response he filed a compliant through PayPal, and we finally got a refund at the end of January. Rosewe has a policy on their website that if the clothes arrive 15 days later than promised they’re 50% off, and later than 30 days is 100% off. So I emailed asking for my order at 100% discount, like their policy states, and got lots of nonsense emails, then finally they told me I was crazy.
    It doesn’t seem crazy to me to want a company to uphold their policy. Do not buy clothes here!

  4. Scam. Rosewe and the like should be shut down. Poor quality. You cant return stuff. Lies and scammers

    Is there a negative star rating. They dont deserve 1 star

  5. Don’t buy☹️They are unreliable ☹️It’s going 3 months since placing order,,,…..and no goods?..?..but they collected money😔cannot track goods although it says it was delivered in Florida ,,?..?.fake fake fake

  6. I am happy for you. My experience with Rosewe is horrendous. Terrible after sales service. They still haven’t sent my delivery.

  7. 1.25
    Is Rosewe Legit & Safe?
    40
    Is Rosewe Reliable?
    20
    Rosewe Guarantee
    10
    Rosewe Prices
    60
    Rosewe Hidden Fees
    60
    Rosewe Shipping Cost
    0
    Rosewe Shipping Delivery
    10
    Rosewe Help & Support
    0

    No contact phone number. My order has not been confirmed two weeks after paying. They left out my apartment number in the address. Frustrating experience.

    + PROS: Looks great on website
    - CONS: Service is pathetic. Bad after sales service. Horrible experience.
    Helpful(2) Unhelpful(1)You have already voted this
  8. 0.8
    Is Rosewe.com Legit & Safe?
    0
    Is Rosewe.com Reliable?
    10
    Rosewe.com Guarantee
    30
    Rosewe.com Prices
    90
    Rosewe.com Hidden Fees
    0
    Rosewe.com Shipping Cost
    0
    Rosewe.com Shipping Delivery
    0
    Rosewe.com Help & Support
    0

    Worst fitting swimwear I have ever purchased! Nothing like the pictures. Do not recommend.

    + PROS: Cheap
    - CONS: Don't fit. Poor construction
    Helpful(0) Unhelpful(0)You have already voted this
  9. I ordered $245.00 of merchandise(7 dresses)11/17 and returned 5 of them a few days later. To date 1/18 have not received a refund but they have their merchandise back. Still waiting…the colors were great but the material was poor. My advice is don’t order from this company, I wish I had read these reviews before I threw away my $$. My score is zero!

  10. Ordered a dress.When it arrived 2 weeks later it was the similar color, style, and pattern, but was clearly the wrong dress and was totally see through.

    Contacted them for a full refund and return instructions . They offered “60% per their return policy” and told me to “give away or sell it on-line for a good price”. They have completely ignored their mistake; does not sway from policy regardless of why and no one is ever available by phone. Tried to explain that the policy does not apply when they send the wrong item, but that got me no where.

    They never once offered to send the correct dress. Now it is no longer be available. As I suspect it wasn’t when I ordered it; they just sent the next closest thing.

    Stay away from these people.There is no telling what they will send you and then make you pay for.

  11. 4.55
    Is Rosewe.com Legit & Safe?
    90
    Is Rosewe.com Reliable?
    90
    Rosewe.com Guarantee
    100
    Rosewe.com Prices
    90
    Rosewe.com Hidden Fees
    90
    Rosewe.com Shipping Cost
    90
    Rosewe.com Shipping Delivery
    90
    Rosewe.com Help & Support
    90

    I was very happy with my purchase and even got a extra 20% off. The site was easy to find what I wanted. I would highly recommend.

    Helpful(0) Unhelpful(0)You have already voted this
  12. 4.5
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    100
    Rosewe.com Guarantee
    90
    Rosewe.com Prices
    100
    Rosewe.com Hidden Fees
    90
    Rosewe.com Shipping Cost
    90
    Rosewe.com Shipping Delivery
    90
    Rosewe.com Help & Support
    60

    price is good, I love the dress received.

    + PROS: price is good
    - CONS: shipping is slow
    Helpful(1) Unhelpful(0)You have already voted this
  13. My first experience with Rosewe will be my last. Shipping took over three weeks, with no traceable notifications. To date, I have received only partial shipment, which included no invoice or return information. Everything is expected to go through their website,which will not recognize my email once I asked for password replacement. So, now, I have spent nearly $200 with no way to gain a refund for their shoddy merchandise. I will complain through Mastercard.

    I find Rosewe to be neither legitimate, safe or reliable, and their customer support is non-existant. NEVER buy from them.

  14. 3.75
    Is Rosewe.com Legit & Safe?
    100
    Is Rosewe.com Reliable?
    100
    Rosewe.com Guarantee
    100
    Rosewe.com Prices
    100
    Rosewe.com Hidden Fees
    0
    Rosewe.com Shipping Cost
    100
    Rosewe.com Shipping Delivery
    100
    Rosewe.com Help & Support
    0

    Just ordered my first swimsuit from Rosewe.com and I couldn’t be happier. I ordered it on Monday, paid for expedited shipping and it delivered Thursday morning. After reading other reviews I chose a size larger than I normally wear and it fits perfectly. Good quality, great price, cute design. I will definitely order from them again!

    Helpful(0) Unhelpful(0)You have already voted this
  15. The con is their sizing chart is messed up. I ordered a dress using THEIR sizing chart and wondered if perhaps I should have ordered the next size down. I ordered a 2XL and when I tried it on, I thought maybe they sent the wrong size because it had to be a medium. When I checked the tag, it said 2XL but there is no way, not when I used their chart. When I submitted my ticket, (with screenshots of proof their sizes were wrong) there was a lack of good communication, and I found that I had to pay shipping to ship it back or keep the dress and they would take a percentage off. I knew I would have to pay shipping costs if I returned it, but I feel since their sizing chart is messed up, they should pay. Needless to say, I won’t order from this company ever again.

  16. I love Rosewe!! Always get great products for great prices. Also they get delivered fast. Can find almost any product you are looking for. Easy to use. Fast shipping. Pleasure to buy from. Never have a problem searching for what I need , great prices and awesome customer services.

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