Editor choice

TicketCity Reviews 2017

8.1 Total Score
4 reviews
Summary

With 26 years of operation, TicketCity is a legit and safe option graded A+ by the BBB—not unsurprising due to their extensive guarantees and protections. Buyers can expect great tickets, stellar customer service and a willingness to fix any issues as they arise. If you’re looking for a reliable, safe place to buy tickets from that won’t leave you in the lurch, TicketCity is a great platform that does everything it can to ease your mind and let you look forward to the show.

8.1Editor's score
Is TicketCity Legit & Safe?
9
Is TicketCity Reliable?
8.5
TicketCity Guarantee
9.5
TicketCity Ticket Prices
7
TicketCity Service Fees
5.5
TicketCity Shipping Cost (Free)
10
TicketCity Shipping Delivery
7
TicketCity Help & Support
8.5
6.1User's score
Is TicketCity Legit & Safe?
7.7
Is TicketCity Reliable?
7.5
TicketCity Guarantee
7.5
TicketCity Ticket Prices
4.2
TicketCity Service Fees
2.7
TicketCity Shipping Cost (Free)
7.5
TicketCity Shipping Delivery
5.2
TicketCity Help & Support
7
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Pros: TicketCity Review

With a 100% guarantee that every ticket on sale is genuine and valid, TicketCity doubles down on consumer confidence with a full reliable refund promise if tickets don’t arrive on time or a satisfactory arrangement can be concluded before the show begins due to unforeseen events.

It’s also worth noting that the company offers a full refund should an event be canceled, for whatever reason.

  • 100% Guaranteed
  • Authentic & Valid Tickets
  • Free Shipping
  • Safe & Secure

Cons: TicketCity Review

While the security of the guarantees is second to none, this does mean that tickets are priced higher than elsewhere, including the event organizers themselves. Coupled with the fact that ticket prices at TicketCity.com are not fixed and can fluctuate.

The only way to get a guaranteed price is to purchase at that moment, users may want to keep a close eye on pricing to ensure that they get a good deal—or miss out and pay a lot more.

  • Service Fee at Checkout
  • Prices Can Fluctuate

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Please leave your TicketCity review, feedback, or comments below. Thank you!

14 Comments
Show all Highest Rating Lowest Rating Add your review
  1. Reply
    chris April 27, 2017 at 1:27 pm

    i ordered from ticketcity, was told tickets were an instant download. Then told they were shipped fedex. Then told they were in pdf format.
    Still waiting for tickets, so I dont know which version is accurate.
    Customer service is responsive, but seemingly ignorant (I am not being mean, but cannot find a better word

  2. Reply
    Ray Francis April 26, 2017 at 9:03 am
    4.25
    Is TicketCity Legit & Safe?
    100
    Is TicketCity Reliable?
    100
    TicketCity Guarantee
    100
    TicketCity Ticket Prices
    60
    TicketCity Service Fees
    40
    TicketCity Shipping Cost (Free)
    100
    TicketCity Shipping Delivery
    80
    TicketCity Help & Support
    100

    I actually found 6 seats together for a show that was originally sold out from the venue. Ticketmaster had nothing either. I looked around at a few different sites, but ticketcity had free shipping and prices were fair. Tickets arrived yesterday in the mail, which was 4 days after buying them.

    + PROS: free shipping fair prices pretty good selection
    - CONS: service charge or fee at checkout
  3. Reply
    Susan Barham April 13, 2017 at 11:45 pm

    Ticketcity had 4 seats together in the 100 level, which was perfect! Thanks for the savings too!

  4. Reply
    Gary T. April 1, 2017 at 9:13 pm

    I was skeptical at first, since I hadn’t used them before and I was buying from outside the US. Tickets arrived on time and I had no trouble. Thank you!

    • Reply
      Sarah Lewis April 2, 2017 at 4:29 pm

      Never used ticketcity either till now, but luckily all went well, thanks to the review feedback here.

  5. Reply
    Brian March 9, 2017 at 3:10 am

    This was my 2nd order I’ve placed with TicketCity. They seem to have good prices with free shipping. I’ll be using them again next month when I need tickets for an MLB game in Seattle.

  6. Reply
    Bill G. March 2, 2017 at 5:16 pm

    I was able to get the tickets I wanted on the floor for the concert, but the price was a little more then I wanted to pay.

  7. Reply
    Aubrey Lopez February 12, 2017 at 9:11 pm

    Good specials for TicketCity compared to others out there. Overall, it was a good experience buying from them.

  8. Reply
    Perry Taylor January 16, 2017 at 9:26 pm
    3.8
    Is TicketCity Legit & Safe?
    100
    Is TicketCity Reliable?
    100
    TicketCity Guarantee
    100
    TicketCity Ticket Prices
    50
    TicketCity Service Fees
    30
    TicketCity Shipping Cost (Free)
    100
    TicketCity Shipping Delivery
    50
    TicketCity Help & Support
    80

    The tickets I ordered from TicketCity came on time, so no problems there. Just couldn’t find the the tickets I wanted in my price range, but after checking around I couldn’t find anyting cheaper. I’m glad I was able to still get good seats for the concert though just a week before the show.

    + PROS: Good Selection of Tickets. 100% Guarantee. On time delivery. Easy to Use.
    - CONS: Prices to Much for my Budget.
  9. Reply
    Russel Smith January 8, 2017 at 5:27 pm

    Getting a TicketCity discount on top of fair prices for our tickets was great! Thanks for the review too, which helped ease the buying process.

  10. Reply
    Francis December 21, 2016 at 9:44 pm

    I like TicketCity’s discounts that have above, which was great! I really appreciate the savings and the TicketCity review that give me confidence to spend over $400 on 2 tickets.

  11. Reply
    Cleo Crites October 17, 2016 at 8:40 pm

    I appreciate the TicketCity review, which made it easier to buy my tickets today.

  12. Reply
    Darren July 23, 2016 at 6:54 pm
    0.05
    Is TicketCity Legit & Safe?
    10
    Is TicketCity Reliable?
    0
    TicketCity Guarantee
    0
    TicketCity Ticket Prices
    0
    TicketCity Service Fees
    0
    TicketCity Shipping Cost (Free)
    0
    TicketCity Shipping Delivery
    0
    TicketCity Help & Support
    0

    Ordered tickets in September 2015 for Oct. 2016 I was told and assured tickets would be in Australia in time for my departure flight 13/07/16.
    no tickets in the week leading up to the 13 th. I emailed ticket city twice no reply departed Australia 13/07/16. Tickets arrived on the 14 th . Not only have I had to purchase new tickets here in the USA ,ticket city still have not responded, and to add insult to injury the tickets on site at the event were substantially cheaper.

    + PROS: No
    - CONS: Beware once they have your money
    • Reply
      Anonymous August 14, 2016 at 11:09 pm

      Shannon from ticketcity emailed me 24 hours after this email and i was refunded in full within three working days. That is a good outcome for us financially. Would i use ticket city again? Not sure.

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