Disclosure: We are independently owned and the opinions expressed here are our own. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.
Overall, this Viagogo review is on the fence since there are other options out there (continue reading for another ticket option).
Also, Viagogo is currently not an accredited business with the Better Business Bureau and has over 18 complaints against Viagogo on BBB.org.
Viagogo says all orders are guaranteed for buyers and sellers, but this doesn't always seem to be true according to the mixed Viagogo reviews and customer feedback below.
For buyers, they say you are guaranteed to receive valid tickets in time for their event, or if a problem occurs, Viagogo is supposed to provide comparable replacement tickets or you will get a refund.
My Experience: I’ve tried Viagogo (it’s legit and safe, most of the time, but not always reliable) and then discovered SeatGeek.
They search the biggest ticket sites to find you the best price all in one place, and it’s safe.
Learn more by watching this short 42-second video called “Making Ticket Buying Suck Less and How It’s Reliable.”
Is Viagogo a Legit,
Reliable & Safe Site to Buy Tickets From?
Pros: Viagogo Review
Viagogo is a legit ticket resale site that started in 2008, even though they are not an accredited business with BBB.org.
Viagogo promises that all tickets sold will arrive on time for the event and any issues will be resolved by them.
All transactions are monitored to ensure that sellers deliver through registered couriers such as UPS.
In addition, buyers only pay once they have been to the event and had no issues.
If tickets get lost, the company provides replacement tickets or a full refund if this is not possible.
- Europes Largest Ticket Exchange
- 100% Secure Payments
- All Transactions Guaranteed
- Track Your Order
- Secure and Safe Delivery
- E-Tickets (print) Available
Cons: Viagogo Review
According to several customer Viagogo reviews and feedback (see below) it appears Viagogo is not a 100% reliable ticket source.
As a resale marketplace, ticket availability fluctuates with demand—as do prices, and as such neither is guaranteed by Viagogo.com.
Many times a ticket might have wildly different prices to the face value, particularly for in-demand events. However, if a buyer is eager to go to a particular event, the extra money may not be a major concern.
- Tickets May be Over Face Value
- Ticket Prices Can Fluctuate
- Service Fees at Checkout
About: Viagogo Review
Viagogo.com is recognized as the world’s largest ticket marketplace, with operations in 50 countries.
They have been awarded the title of Europe’s largest ticket exchange.
Viagogo.com has thousands of tickets in their inventory for various events, including events which have been sold out at the box office.
Viagogo.com sells tickets for concerts, sports games and events, comedy shows, opera, ballet and dance, Broadway shows, musicals, Cirque Du Soleil and all sorts of festivals worldwide.
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