Ticket Monster Reviews 2024
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Is Ticket Monster Legit, Safe & Reliable Tickets?
Our Personal Experience Buying Tickets
Our experience with TicketMonster.com (as shown below) was legit and reliable, but make sure you read our full Ticket Monster review to know the ins and outs and how to save.
Here’s how it went:
1. We found 2 tickets (email delivery) the morning of the event and were $34 cheaper per ticket compared to the face value (according to TicketMaster where we were able to find how much they were sold for originally), so we placed our order.
2. Within a few minutes of ordering, we received a confirmation email (see below), “your tickets are being sent via email.”
Okay?
No problem, it’s just we need our tickets by the time we leave in about 6 hours.
Now we wait for our “Email Delivery” to arrive I guess…and about 2 hours later…boom…
3. Within about 2 hours after our order, our tickets arrived attached via email.
They were the exact 2 tickets we ordered in section 214 row H and our seats were side-by-side as guaranteed.
4. Once we arrived at the arena with our tickets (one shown below there) that we printed at home they were scanned at the gate and…
We went into the event with no issues and enjoyed the game!
What We Learned when Buying from TicketMonster
- Prices will likely drop as the event gets closer, so try waiting to buy 3 days or less before the event.
- Another good thing is Ticket Monster offers up 15% savings on your tickets after clicking on “Sign In” at TicketMonster.com to get rewards (as shown below).
- All sales are final, but you can call TicketMonster if you made a mistake and see what they can do for you.
- If you are traveling out of state we would recommend finding tickets delivered via e-ticket or print out to get them right away.
- Tickets are together (side-by-side) unless otherwise stated, so make sure to check any notes stated when ordering.
- Check Similar Sites: TickPick, SeatGeek, and TicketsNow
The Good
- 100% Guarantee
- FREE Shipping
- No Hidden Fees
- Authentic Tickets
- Safe & Secure Checkout
- Credit Cards and PayPal Accepted
What is Ticket Monster and Are Tickets Real?
TicketMonster, founded in 2012, offers an advantage with no hidden fees and free shipping on the secure checkout is a plus when comparing to most competitors.
Most of their tickets listed on TicketMonster.com either come from pre-screened professional resellers.
They do allow individual resellers that are unable to use their ticket to sell on their site too.
Let's Review Ticket Monster Perks (not available to general public)
Also, when reviewing TicketMonsterPerks.com it seems to give businesses and corporations access to discounted events.
In order to sign up and get approved, you must be a corporation or employee of the company, and members only.
You must also, get a Company Identifier code, which is provided by your employer.
If you need help getting a Company Identifier code email: service@ticketmonster.com
Let's Review Ticket Monster Rewards (for everyone)
This you will find on the site TicketMonster.com as shown below, which gives you access to Ticket Monster rewards.
Remember to click on “Sign In” at TicketMonster.com to get exclusive discounts...
Is There a Service or Any Hidden Fees?
Another positive thing among Ticket Monster reviews was that there are:
- no extra or hidden fees
Other ticket sites can charge up to a 30% hidden fee once you’re on the checkout page.
What's the Guarantee on my Tickets?
TicketMonster, like almost every ticket resale site, has a 100% guarantee that:
The Not So Good
- Prices Can Be Higher Then Face Value
- Prices and Inventory Fluctuate (demand and supply)
What if my event gets canceled?
Another thing we’ve seen happen is that if the event gets canceled and not rescheduled you will receive a full refund for your original ticket order.
All Sales Are Final?
First, is all sales are final, but you can usually dispute issues and get a refund if you pay using a PayPal Prepaid Mastercard (dispute it with the card company PayPal Prepaid).
I received the wrong tickets?
One thing we found with a few Ticket Monster reviews is the customer received the wrong tickets.
Getting the wrong tickets then what you ordered is rare, but can happen from what we’ve seen so:
- if receive the wrong tickets call TicketMonster right away for replacement tickets or a full refund.
Top FAQ's
Also, make sure you check out the Top 4 FAQ’s first prior to ordering your tickets just to make your experience will be legit knowing what you’re doing.
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Leave Your Ticket Monster Review Below
Your Feedback Matters!
We want to hear from you, so let us know below:
How’s Ticket Monster’s selection, prices, shipping, support, etc.? Is Ticket Monster a legit and good website? How’s Ticket Monsters customer service? Is Ticket Monster a reliable and safe site today?
Horrible company! Took my money and never got product and no one in managment to talk to. But they sure keep send emails wanting more business. Reporting to Bbb
I placed an order on the 6th of December and might get it by the 28th…very poor response to the issue with words but no action. If you have a time line, find something else because they don’t have a clue. It was to be part of my granddaughters Christmas present. They sure are good at sending unwanted emails about their stuff tho!
very bad experience. Delivered the wrong items to my home over a month ago. I’ve held my money all this time will not pick up their items or refund my money. This has been an ongoing problem for weeks with almost daily phone calls and apologies from them saying they’re going to pick up my items and refund my money and never do. They owe me $1,400. I do not recommend them to anyone
My tickets finally came in and they have the wrong name and order number printed on them. Should I be worried about them being fake? Did anyone else experience this?
Tickets were not hard to get on TicketMonster. Most of the time I’ll just use TicketMaster, but this concert sold out, in like a day I think, which is crazy. Somehow I came across this site TicketMonster.com, which I had heard about before. So far I have my tickets that came within 3 days of ordering from them, so no problems.
It`s very wonderful service. I bought tickets twice in this service and I can say it`s really wonderful service I was very satisfied.
I ordered concert tickets and my experience was great! Price was lower than Ticketmaster, no fees, and I got my tickets right away!
Trusted site!
Worst tic experience in my 62 years! We ordered (and paid) for12 tickets in January for Zac Brown concert in August to celebrate our pastor’s birthday. We received 4 tickets, got charged $912.00 for all 12. Fearing a problem, we called 2 days before concert and told Mario and Jessica from TM since they cannot deliver all 12 tics we would like a refund of the four (kind of a lame party if the BD boy can’t go). Mario and Kayla both guaranteed full delivery of remaining tics- they have up until 1 hr before concert for delivery. We called back following day (day before concert) and talked to Jessica, requesting the same refund. She said not to worry the tickets will show up in the morning. They didn’t. We received an email after concert requesting we call– they had no info. Later I called Natalie, she indicated credit for 8 tics approved on Aug 6– 10 days ago–refund has not shown up in my Paypal account yet. Jessica mentioned it may be Paypal’s fault. While I consider that an uneducated comment, Jessica was super nice on the phone and said she understood my problem –she would appeal for a refund for all 12 tic and email us whether it was accepted or denied–she didn’t. All the personnel have been attentive and polite but not one of them has a $ to help with any problem. I admit, I took advantage of their policy that they cannot hang up on me –long moments of silence broken by their Q “Is there anything I can help you with?” I always answered, “Yes, I need a refund.” I logged 3 hours 40 min of phone time with them– not proud of it, just saying.
If my 41 yrs of being in business has taught me anything it’s this– companies that do not dig into their own pocket to help customers like us will go out of business. TM says they need to request a refund from their broker. Well, we didn’t pay their broker. We paid TM and they have failed us. Stacy C order# 623734
Got tickets well in advance…worked fine. No problems. Will use again
Ticket Monster is an impressive business with exceptional customer service! I’m so happy that I purchased my tickets with them! I was able to go through the entire process, from ordering to receiving, with ease.
Ordered tickets to watch the Cleveland Cavaliers vs Golden State Warriors! This might be the best, most talented, sporting match-up of the year, and the year is just getting started! Anyways, the game was great, and the experience with Ticket Monster went just fine. I mean the tickets were not cheap, but no tickets were cheap this game anywhere! I’ll check their site again next time too!
Buyer beware – these people are crooks!!! They take your money and you never get anything in return. I purchased a ticket on April 4 for a concert on July 20. They charged my credit card immediately, but the confirmation email said the e-ticket would be delivered on July 19. I called on July 19 and was told that the vendor has until close of business 3 AM to deliver it, then was told it could be as late as an hour before the concerts scheduled start time…. I never received a ticket from them, nothing at all. And I was told that I could not get a refund, all sales are final. I was sent to them from the AAA website and believed I could trust them because I trust AAA. DO NOT GIVE THEM ANY OF YOUR MONEY, you get nothing in return.
We were planning a trip to Nashville and decided to get tickets to see a show at the Grand Ole Opry. We phoned “Ticker Monster” and got on line at the same time picked out date and seats with their online agent. She put us on hold while she CONFIRMED the seats, date and time when she returned to the call said everything was OK so we gave her credit card information. The agent explained we would receive a confirmation e-mail along with a copy of the invoice then the tickets would be e-mailed so we could down load. Note!! one line in their confirmation is a joke ” WE GUARANTEE YOU’LL GET YOUR TICKETS BEFORE THE EVENT”. The next day we get an e-mail from Ticket Monster please call they need to talk to us regarding our tickets. A side note based on getting the confirmation we would get tickets we made Hotel Reservations, Dinner Reservations, and a couple of other reservations and made plans for our 120 mile drive to Nashville. We phoned the next day and were told “THOSE SEATS WE PICKED OUT WERE NOT AVAILABLE” . They did not actually have the tickets so how could they guarantee we would get tickets before the event??? Ticket Monster did not actually have the tickets they were selling us they are a third or fourth party seller and could not really guarantee anything. After a lot of going back and forth regarding tickets they said they had with seats we rejected from the start we told them to issue credit, We were advised it would take 10 days to issue credit WHAT???? They charged out credit card with in minutes of giving them our information and wanted 10 days to return what they took in minutes. BEFORE YOU PURCHASE TICKETS FROM ANY ONE STRONGLY SUGGEST YOU MAKE SURE YOUR DEALING WITH TICKET HOLDERS NOT SECOND OR THIRD PARTY VENDORS.
I went to see Justin Timberlake live in concert and was so much fun! The prices for tickets were a bit, but neither ticketmaster or the venue had any left, so we didn’t have much choice at this point. It was worth it I thought! Next time I’ll just have to get tickets much sooner, like when they go on sale.
Hi Rachel! Thanks for your feedback. This is common with the resale market with another name then yours on the tickets, but it’s nothing to worry about. You should have no problem getting in your event as they will just scan it and not verify the name.
our tickets came on time as promised. the only thing is the price was five times the face value. that was my fault for not researching further sites.