Ticket Monster Reviews 2017

7.2 Total Score
5 reviews
Summary

Overall, TicketMonster.com is a safe and reliable company that specializes in selling tickets to various concerts of famous singers, theaters, music festivals or sporting events for NBA, NFL, NHA and more. Compared to other such websites, TicketMonster.com offers a variety of unique features with the purpose of offering the customers all the information they may need concerning the location of the event, participants, the seats, low prices and much more. The website has made itself a name and a reputation of providing high-quality service.

7.2Editor's score
Is TicketMonster.com Legit & Safe?
7.5
Is TicketMonster.com Reliable?
7
TicketMonster.com Guarantee
8.5
TicketMonster.com Prices
5
TicketMonster.com Hidden Fees
10
TicketMonster.com Shipping Cost
6
TicketMonster.com Shipping Delivery
5.5
TicketMonster.com Help & Support
8
4.1User's score
Is TicketMonster.com Legit & Safe?
5.4
Is TicketMonster.com Reliable?
4.2
TicketMonster.com Guarantee
4.2
TicketMonster.com Prices
5.6
TicketMonster.com Hidden Fees
4.4
TicketMonster.com Shipping Cost
4.2
TicketMonster.com Shipping Delivery
2.4
TicketMonster.com Help & Support
3
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Pros: Ticket Monster Review

TicketMonster.com has been in business for 5 years now.

First, the website is well organized and despite the fact that the number of tickets being sold is in the thousands, it is easy to find a specific one. Upon accessing the page of the concert, theater or sporting event, Ticket Monster offers all its customers a way to see exactly where each seat is located within the stadium, which dramatically decreases the time people spend looking up the exact position of a certain seat.

Another positive thing about the website is that it does not charge any extra fees, whereas others charge up to 25%.

The prices Ticket Monster publishes on the website are the ones people will pay with no exceptions.

Customers will receive a 100% refund if the tickets aren’t valid or authentic or if tickets aren’t received in time or if an event gets canceled.

  • 100% Guarantee
  • FREE Shipping
  • No Hidden Fees
  • Authentic Tickets
  • On-Time Delivery
  • Safe & Secure Checkout

Cons: Ticket Monster Review

There are cases where certain seats do not have the 3D view, which can be a little frustrating for those that are used to Ticket Monster’s features.

The next few negatives happen to every ticket reseller: If you end up getting tickets for the wrong seats, even though it very rarely happens, you will receive a credit towards a future purchase. Another rarity is that the customer may receive wrong tickets but TicketMonster.com will replace the tickets or offer a full refund.

Another rarity is that the customer may receive wrong tickets but TicketMonster.com will replace the tickets or offer a full refund.

  • Prices Can Be Higher Then Face Value

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9 Comments
Show all Highest Rating Lowest Rating Add your review
  1. Reply
    Jacinta Spinola May 26, 2017 at 4:12 pm
    0.1
    Is TicketMonster.com Legit & Safe?
    0
    Is TicketMonster.com Reliable?
    0
    TicketMonster.com Guarantee
    0
    TicketMonster.com Prices
    20
    TicketMonster.com Hidden Fees
    0
    TicketMonster.com Shipping Cost
    0
    TicketMonster.com Shipping Delivery
    0
    TicketMonster.com Help & Support
    0

    Just viewed ticket prices for the Warped Tour. They are higher on TicketMonster than even the Warped Tour website. Not what I expected from a Member Only ticketing site. Should be at least cheaper on this website than buying directly from the source. It makes me not trust their other ticket sales….concerts, theme parks, hotels. If I’m paying more on this site than going to the source…why bother logging in at all? Seems a hassle to try and compare when the purpose of websites like these is supposed to be better savings as a member than going directly to the website.
    VERY DISAPPOINTED AND NOW DISALLUSIONED!

    - CONS: 1 day ticket for Warped tour is $70 (including fees). Going to the Warped Tour website directly the ticket fee is $40 (including fees) Hello? What's wrong with this picture. Both were GA tickets.
  2. Reply
    Frank Smulders May 17, 2017 at 3:15 pm
    0.85
    Is TicketMonster.com Legit & Safe?
    10
    Is TicketMonster.com Reliable?
    10
    TicketMonster.com Guarantee
    10
    TicketMonster.com Prices
    90
    TicketMonster.com Hidden Fees
    10
    TicketMonster.com Shipping Cost
    0
    TicketMonster.com Shipping Delivery
    10
    TicketMonster.com Help & Support
    0

    Thought that ordering my ticket for a NY Yankee game at their stadium would be safe and easy with ticketmonster. It was easy to order, easy to pay but to get my tickets took longer than I expected.

    + PROS: Easy ordering, easy paying...
    - CONS: Confusing mails about pick up location.... You expect to pick tickets up at the stadium, not in the centertown.
  3. Reply
    Marcus April 17, 2017 at 8:06 pm

    Can find better deals elsewhere.

    The no service/delivery fees are great, except they have already driven the price up so much that the cost exceeds what those would be.

    Ticketmaster cheaper.

  4. Reply
    Blair Hall January 20, 2017 at 8:21 pm
    5
    Is TicketMonster.com Legit & Safe?
    100
    Is TicketMonster.com Reliable?
    100
    TicketMonster.com Guarantee
    100
    TicketMonster.com Prices
    100
    TicketMonster.com Hidden Fees
    100
    TicketMonster.com Shipping Cost
    100
    TicketMonster.com Shipping Delivery
    100
    TicketMonster.com Help & Support
    100

    Ticket Monster is an impressive business with exceptional customer service! I’m so happy that I purchased my tickets with them! I was able to go through the entire process, from ordering to receiving, with ease.

  5. Reply
    Chad ramsey December 16, 2016 at 1:56 am

    Got tickets well in advance…worked fine. No problems. Will use again

  6. Reply
    Rachel September 15, 2016 at 2:29 pm

    My tickets finally came in and they have the wrong name and order number printed on them. Should I be worried about them being fake? Did anyone else experience this?

    • Reply
      Mike Messmore September 15, 2016 at 5:27 pm

      Hi Rachel! Thanks for your feedback. This is common with the resale market with another name then yours on the tickets, but it’s nothing to worry about. You should have no problem getting in your event as they will just scan it and not verify the name.

  7. Reply
    brenda August 26, 2016 at 12:27 am
    2.35
    Is TicketMonster.com Legit & Safe?
    100
    Is TicketMonster.com Reliable?
    100
    TicketMonster.com Guarantee
    100
    TicketMonster.com Prices
    10
    TicketMonster.com Hidden Fees
    10
    TicketMonster.com Shipping Cost
    10
    TicketMonster.com Shipping Delivery
    10
    TicketMonster.com Help & Support
    40

    our tickets came on time as promised. the only thing is the price was five times the face value. that was my fault for not researching further sites.

    + PROS: fast purchase, delivered on time
    - CONS: price is 5 times the face value and 5 times more than other sites
  8. Reply
    Jim June 15, 2016 at 4:47 pm
    2.05
    Is TicketMonster.com Legit & Safe?
    60
    Is TicketMonster.com Reliable?
    0
    TicketMonster.com Guarantee
    0
    TicketMonster.com Prices
    60
    TicketMonster.com Hidden Fees
    100
    TicketMonster.com Shipping Cost
    100
    TicketMonster.com Shipping Delivery
    0
    TicketMonster.com Help & Support
    10

    Stay away from this website and do not buy tickets from them. It’s a shady company and once you agree to pay them nothing you can do from there. They shipped my “admission” a day before the event starts (which is hosted in a out of state location). If I would have traveled before the date of the event I would of been screwed. Not only that, they don’t list any caveats or “fine print” on your tickets. Such as, my tickets were supposed to come with other items but since the seller didn’t list that they would or wouldn’t come with it, I don’t get it. The Iron Guarantee is a lie, you have to go through so many hoops to get any of their “guarantees” not worth it. If you have to pay a little extra, just do it. Not worth paying this company for their shady business.

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