Disclosure: We are independently owned and the opinions expressed here are our own. The individual reviews at the bottom are from customers and are monitored for legitimacy. We may earn money from affiliate links.
Overall, this Vivid Seats review is on the fence, since there are other options out there (continue reading for another ticket option).
VividSeats currently has an A+ rating with the Better Business Bureau, but there are over 900 complaints against VividSeats on BBB.org.
VividSeats says all orders are 100% guaranteed, but this doesn't always seem to be true according to the mixed VividSeats reviews and customer complaints below.
My Experience: I’ve tried VividSeats (it’s legit and safe, most of the time, but not always reliable) and then discovered SeatGeek and their new Deal Score ticket system.
It searches the biggest ticket sites to find you the best value all in one place.
Learn more by watching this short 42-second video called “Making Ticket Buying Suck Less and How It’s Reliable.”
Is VividSeats a Legit,
Reliable & Safe Ticket Site Today?
Pros: Vivid Seats Review
VividSeats is a legit ticket resale site that’s been an accredited business with the BBB.org since 2003.
Aside from the site featuring tickets to just about any upcoming major event, VividSeats.com has a rewards program that most don’t offer.
Vivid Values it’s called, makes it possible for those who like to attend live events on a regular basis to save money every time that they do.
A few offers include a $50 gift card after buying tickets to 4 different events, free ticket after buying tickets to 7 events, or $30 gift card after buying tickets to 2 events in Vegas.
- 100% Buyer Guarantee
- Secured & Safe Transactions
- Email Confirmation
- Track Your Order
Cons: Vivid Seats Review
According to several customer VividSeats reviews and feedback (see below) it appears VividSeats is not a 100% reliable ticket source.
There are some hidden service fees (up to 25%) which don’t announce themselves until the process checkout, which can be frustrating. Many other ticket sites have similar fees that typically range from 10 – 25%.
However, checking them out first will prevent that shock and a little analysis and comparison shows that VividSeats service fee is more than most.
- Prices Can Fluctuate
- Shipping Delivery Times Can Vary
- Hidden Fees (about 25% of subtotal) at Checkout
About: VividSeats Review
VividSeats.com is a fast-growing marketplace for fans to buy or resell tickets to their favorite sports, concerts, and theater events nationwide.
Founded in 2001, Vivid Seats was created out of a genuine love for attending live events along with a mission of reinventing the ticket purchasing experience of an inefficient industry.
They often have front row seats for everything from the most popular concerts, plays and musicals to sporting events of every kind.
Vividseats.com has a popular corporate ticket program for bulk purchases and a trip planner that allows you to easily browse through the upcoming events in any city in the U.S. or Canada.
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