Modlily Reviews
Independently owned. Opinions are ours. Reviews are from legit customers. We may earn money from affiliate links to support and feed our families.
Is Modlily a Legit Clothing Site?
Overall, Modlily is a legit company based out of China that ships to 150 countries, and we are rating Modlily.com a 5.3 out of 10 because several customers have complained of poor customer service and delayed shipping on orders seen in Modliy reviews.
Although some customers have complained about the quality of items they purchased, it’s unrealistic to expect luxury quality at their prices.
Pros about Modlily Reviews
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- 30 Day Guarantee or Your Money Back
- Track Your Order
- Email Confirmation
- Secured Transactions
Low Prices – Hard to Resist
Any Modlily Discounts and Savings?
Another positive in this Modlily review they are offering up to 75% off products with this Modlily Flash Sale.
Cons about Modlily Reviews
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- Sizes Can Vary (check size and measurements below)
- Shipping Can Take Longer
- Quality Can Be Low
- Lengthy Return Process
Quality Concerns w/ Modlily Reviews
We noticed some Modlily reviews saying the quality and material seems cheap, although some products were better, but did vary.
Where is Modlily located?
Shipping times w/ Modlily usually take 5-20 days, not including processing time of 1-5 days.
If you are not in a hurry to receive your item, then this should not be an issue.
Easy-to-Use Sizing Chart to Follow
Payments Accepted (PayPal included)
45-Day Guarantee & Exchange Policy
To exchange your item, you will first need to return and ship your order back to Modlily. After you get approved after submitting a ticket to return/refund you will be sent a return address and RMA (return mailing address). Once your returned items are received Modlily says they “will arrange the resend immediately.”
Return Shipping Fees (on you)
Helpful Modlily Links
Modlily Review Videos
Modlily Blouse Review and Haul
Modlily Blouse Review and Haul Thank you to Modlily for sending me to review! Music print ...
New Trending and Most Stylish Modlily's Women's Fashion Tops Designs for Spring Summer Dresses
New Trending and Most Stylish Women's Fashion Tops Designs for Spring Summer Dresses Modlily fashion blouse top designs #modlily Subscribe now for ...
My Modlily Review & From Experience It's Not a Scam.
My express order arrived with no issues.
Modlily Review (haul)
Items paid for with my money www.modlily.com to purchase blue tiger lily stripe maxi send $20 to my Paypal Cynthia Cain. Email me your name so I can know.
Modlilly Review Thumbs dwn
www.modlilly.com.
Leave Your Modlily Review Below
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We want to hear from you, so let us know below:
How was your overall experience? How’s Modlily’s clothing prices and shipping? How’s Modlily’s customer service? Is Modlily a legit and safe site today? Where is Modlily located? Is Modlily a reliable and trusted site to buy from?
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Returns are a joke. They refused to give me the information I needed to return my items until 1 day after it was too late to return them. Will never order from them.
Will never purchase from Modlily again and advise that no one else does, unless you don’t care about what you receive. If you have to make a return it is made next to impossible, where even the person in customer service advises you “not to waste your time”, because it won’t arrive in time. The “30 day policy” is not even 30 days because the date I received my order was 5 days longer than they gave me in their window. The system they have in place takes a bit of time (days) for you to even get a return ticket in order to return the item to who knows where, even the “customer service” rep did not know where, as I was willing to send the item back overnight to their US warehouse. You almost wonder if this return policy is like this on purpose……..
I purchased clothing in 2021 and sent it all back according to their instructions and they kept all my money. Then I tried to contact them with no response. Please do not waste your time and money.
I returned my merchandise as they instructed and they actually told me they received it but will not refund my money. The reason for my return was the product was cheaply made also. They show pictures but the swim wear and clothing are cheaply made not work the effort
I placed and order May 2021 and have not received anything as of August 1, 2021 other than lies and a few dollars refund through PayPal 31.71 from 104.00. This is and will be my only time ordering from this company. Buyers beware this company sell with several names different spellings if there was zero stars that what they would be given
I order lots of goods from China on Dhgates and Wish ! I’m never ever charged postage!! Never mind £14 90 which means I’m very satisfied with my goods and never have had to return anything to them!! I wanted 3 swimsuits from modily and you where charging postage so I’ve cancelled so it’s your LOSS!!!
I ordered an outfit the middle of April. They got the money right off. But no outfit. Always say it’s n transport. They emailed back to send them the order # so I did. They emailed back telling me what I had ordered saying again it’s n transport. SCAM. There is another called MODLILIIY. That’s the one I ordered from. SCAM!!
BEWARE! Ordering from ModLily is a nightmare! Be prepared to have you money taken in exchange for ZERO clothes being sent. I ordered 2 months ago and money was taken right away and nothing ever sent, they provided a bogus tracking number that didn’t even link to a real shipping company or have updates. When I put a ticket in with them 30 days ago they said they would refund but again 30 days later nothing, they keep sending me emails item is in transit. What a joke, seems like a scam site to me.
I ordered 6 items from Modlily and received one. That item looked like it was made of plastic, so I returned it. I have not received any other items and when I email to ask for a status I am sent a tracking number that is not recognized by USPS.com. My order was originally placed in mid February. It is now the second week in April. I have asked for a refund and the site keeps sending me the same tracking numbers. Save yourself a lot of money and DO NOT order from this site. They are a scam and should be shut down after being investigated for fraud.
Yes MODLILY is a scam. There’s another MODLILIIY it’s a scam. I ordered an outfit back n April. They got their money right off. No order yet. Keep saying n transit. These people really need to b caught up with.
Delivery time takes too long. Would never buy from them again.
NOT HAPPY WITH THE SERVICE .. I GOT ONE EMAIL SAYING THEY GOT MY ORDER AND MONEY.. I ORDER ON THE 05/07/19. I HAD TO EMAIL THEM AND ASKED WHERE MY ORDER WAS. THEY SAID DUE TO A HOLIDAY EARLY THAT MONTH THEY WERE BEHIND. IDK WHICH HOLIDAY THEY WAS HAVING.. BUT THEN SAID IT WILL BE SHIPPED 5-7 BUSINESS DAYS. STILL WAITING!!! I WOULD NOT RECOMMEND THIS SITE TO NO ONE. I THINK ITS A FRAUD!!!!!!!!
I bought a jacket and i love it the fit was great too about 6 weeks to arrive but i expected that and i would recommend this site for sure.
I ordered a bathing suit on June 13, 2020 and today is August 13 * still no bathing suit. I have no idea if it has even shipped from China. Had I known it came from China, I would not have ordered. I have requested a cancelation and refund, but after reading some of these reviews, I doubt that I will get a refund or the merchandise. This company is a scam. Never order from here.
I have spent more hours working to return the one piece of merchandise that was not what the advertisement stated it was. I’m over it. Modlily can keep my money. I have a stack of correspondence with them and nothing happens. Their hours to speak to someone are from the other side of the world. I will be certain to let all my friend know to stay away from this web site. I’ve emailed up to ten customer service representatives. I’ve begged them to take this to a supervisor or someone in the Billing department which is where this issue belongs.
Placed an order over 6 weeks ago and received only part of it. Am still waiting on the rest. IF I ever get it I will never order again!! Plan to call credit card company and cancel order for a credit this week.
modlily is a scam. made a purchase never received item. wont issue refund. no communication
Not happy with product. Beautiful polka dot blouse. Ordered a size medium. I received an what looks like an xs! I will not order from this company again!
Worst company I ever dealt with. Ordered a top, wrong size, they have my money, and I can not exchange. You can get no information from anyone, and as long as they have your money, they don’t care!!
I love mod Lily . Perfect size , and shipped on schedule.. 🙂
Huge disappointment, I ordered 8 items. The quality of the material, the cut and the finish were appalling. For the average price of AUD $45 per shirt, it’s not cheap. They fitted like a tent, no shape, no style.
The most annoying part is that I had to pay $50 in postage to have this rubbish returned to MODLILY. ????
I placed a test order and it went ok. So for my next order I ordered 4 items and returned 2 per their instructions. That was in May and we are now half way through October. Their return system is awkward and not user friendly, asking how much does it weigh, etc. Since there is no paperwork with the order you have to search the website and try to find the info they are asking for, good luck. You do not get a receipt or bill of lading with your order. I paid to ship the items I returned to the address they provided. I just get emails saying your ticket has been updated but no refund and asking for more details. I will never order from them again.
I am not pleased favourite shipping time at All. I ordered on 28/03/2018 and today on the 01/06/2018 still not received my order. Tracking is difficult and the tracking site does not update much. No one to to talk to except submitting a ticket which doesn’t help much. Stop announcing 5 to 20 days waiting period and be realistic. I wonder if I will ever get my stuff and about the quality thereof. I will never order from this site again.
horrible horrible experience. do not order from them. terrible quality and poor fit (unless you are sponge bob square pants ) no tags in the clothing for information on care, no discernable contact information, they “completed” my order for me when I realized it was a company in china and cancelled my transaction…. all in all, STAY AWAY!!!!!!! the order showed up, and it will be at the goodwill this week…. even they will not be able to get rid of it.
received but couldn’t wear
Well, I placed an order on the 31st of May and I haven’t received it. Every time I check with the tracking code I was given it says it’s in transit… I’m beginning to think this is a fake site…
I returned two items in June and have never received refund. Will not be ordering again.
This site is a scam you can purchase an item but they never send it to you and they take your money the famous words are it’s in transit
When I tried to pay for my order it kept telling me that my card was not working so I tried again and the same thing. I used a different card, kept telling me that my card was not working. I gave up and then got an email that told me they put my card through several times on both cards. Thank goodness, my cards didn’t let it go through more than once but I did get a charge for the same amount on both cards. No one to talk to. Have to send them an email and I doubt I can make them understand to give me one of the amounts back ($180.00). I will not order from them again. That’s what I get for not checking to see where they were from.
Do not buy from Modlily!!! You have a 50% chance of getting your order and of that a 50% of the dress being correct.
When you don’t receive your order at all they steal your money. Their constant reply is they will return your money when you return the item. They can’t understand that you can’t return what you did not receive.
You are warned!!!
I ordered 3 tops and only received 1. It was poor quality and too small although in every other top I have a size medium fits perfectly, their medium was way too small. I never received the other two tops. I asked for a refund and one was never given. The only response I was given was to say the items were shipped and they can not help. I must try to track them down myself although this has been impossible to do. I would not recommend this company and believe I have been scammed.
I saw a swimdress that I tried to order. My credit is good and my credit card is legit. After 3 different attempts, my credit card would not go thru. There was nothing wrong with my submission. So I canelled the order because they kept sending me emails saying my order was not complete. Now they have my credit card info which scares me. I could not find any phone numbers, address to contact them.
Tried to place an order and take advantage of a 48% off promo code that modlily sent me. It did not work. No customer satisfaction.
THANK YOU ALL for your customer reviews of ModLily. I was about to order two gorgeous items for an extremely important occasion, but the little voice inside me said to check customer reviews FIRST! So glad I did. My income is very limited, and your personal experiences confirmed the warning and saved me an awful lot of grief and loss of my funds. The photos and prices are quite a powerful lure, and I thank you for keeping me from making a big mistake. Especially, thank you bestlegitreviews.com/modlily-review/. BDF/Michigan
They have a 30 day return policy. It takes that long to get the product to you. They don’t send an invoice or return shipping label. They don’t answer emails and they don’t have a number to call. I reached out to PayPal who told me to contact my credit card. I disputed with my credit card Discover whom sided with the company after they provided me the address and invoice for return. I returned the items and I still haven’t received any credit!! Discover is now saying they didn’t tell me to return the items!! And they say I am still responsible for payment!!
I ordered on November 24th
Have yet to receive items
I emailed them said in transit
It’s Jan 7th I won’t order again
I didn’t realize it was in China
Until I got shipping info
We did get items, they look good, but don’t think you can contact them for anything including returns for exchange of sizes, this simple will not happen, even if you follow there instruction and request return labels. Also you can not contact any one in U.S. locations even if items are shipped from there. Will never buy again due to less than poor customer service.
I ordered years ago 5 coats,declared as of pure wool. I received them after long waiting: size was too small even for US size 6,unwareable.Material was poor, confection bad. I am since decades a good seamstress and seams pulled all over .Coats, meant for winter, were made of cotton and polyester. My size is very large: none of the coats fitted.An ordeal to contact the firm, a great waste of time. I finally reached them thru mail: they expected me to pay for shipping plus taxes in Shangai, their location.The cost of shipping was much higher than my purchase,about 220 eu against my 200paid for clothes.
I tried to get Paypal to refund me my money but Modlily afìter cashing the money immediately, refused to return it. Fazit: avoid this unreliable company!
I received an order express delivery exactly when they said I would.
1 week to Australia. Fantastic service.
Clothes are middle of the road as one would expect for prices.
No complaints here. Happy eirh products ordered.
DO NOT BUY FROM CHINA.
DO NOT, DO NOT EVER ORDER FROM THIS COMPANY!!!!! They make it IMPOSSIBLE for you to ever return your item. pretty much you are stuck with it!! They quality of their clothing is junk!! I could kick myself for ever ordering from thicompany in China!! Beware…..you better like what you get or it will end up at the thrift shop.
I have signed the complaint with my local police station on this company to anyone that is reading this. they are a bunch of scammers the girl in video is retarded (u got a dress that probably can’t fit all that stuffing in it… I don’t care what any good review wanna say , I know I read everything on website n they go by many names for the retarded ppl, modlily & molylily) ,I tried to get my money back an hour or two after I did my order they told me my order was already out which was a whole bunch of b*******. All I wanted was a refund ever since that day it’s been back and forth nothing but emails so I went to my local police office and signed a scam report on them and their company. I’m also contacting my local news to sign a complaint so they can investigate them so nobody else can get stuck and burnt by them. $260 plus I sent to them, no items (nothing) . I do not want their products I said all I wanted was a refund, which could have been returned by Friday. all they keep saying is that my items been shipped out ever since the day that I made my order, which is b.s…. I do not want anything from this company you cannot contact customer service only through email no personal number no 1-800 number nothing. Even the cops try to contact them. it is a scam do not water from them a girl said it took her order a month when they say it only takes 7 business days. They are scammers please you can contact me if you want to they have blocked me but I have family members that are posting all over Facebook Instagram and Twitter about these guys anyone we who reads this contact me ,they even blocked me from my only source of communication with them. The girl in the video is rachet retarded n I seen only 1 item. Listen honey talk to me when u spent over 100$ anyway scammers
Ahonorki (at Gmail) contact me I’ll let y’all know
didn’t know anything about them, but as soon as my shipping options came up on a potential order, I stopped in my tracks. knew immediately it was a Chinese company. didn’t complete the order but they had my info and THEY completed the order. Paying with Paypal and they would not support me at all. I contacted them right away and all they kept telling me was that if I received the order there was nothing I could do. I kept telling them that receiving the order wasn’t the problem it was the fact I never COMPLETED the order….but Modlily did. anyway, order showed up, it was crap just as I expected (NO labels to even give a HINT of care), funky sizing… spongebob shaped clothing…ugh and of course I have to deal myself with the return as Paypal has closed my claim. all in all a horrible experience.
Modlily is directly from Hong Kong and I will not be ordering from them again. I will support the USA.
Almost 2months. Paid with PayPal same time. Have received nothing not even a reply to my e-mails. What a disappointment.
Wish I would have read reviews prior to ordering. Placed order over a month and 1/2 ago and haven’t received anything. They told me it was due to delayed flights and was now going out. When I tried the tracking number again it has suddenly gone away now no way to track. Will not order another thing from this company at all.
Do you have a catalog you can send me
I bought off their website twice in the same week. Everything was too small. I sent the first package back. They said they needed proof of return or a ref number. I sent them a pic of the returns label. It cost £13 to ship back to America. Now I am being told that one of the tops is damaged n they will only give me 50% of the value. It wasn’t damaged. I tried it on n put it back in the package. I’m fuming. Two weeks later I still haven’t had any money back. The second package was the value of £47. It has cost me £17 to send it back. They are not worth buying off. I paid postage here also.
On April 3, 2018 I place an order and then cancelled it immediately because I was afraid I ordered the wrong size. It is July 13 and I still have not received a refund. I have exchanged numerous messages with the company and they insist that they sent a refund, but my bank statements show that they did not. (They even asked me to check with Paypal even though I did not use it) I wish I had read reviews before I place an order. This is a scam outfit. Beware.
I ordered a beautiful white lace blouse on March 4, 2018 ( at least the picture was beautiful). I hoped to wear it for Easter but it never arrived. I tried to contact Modlily by phone but no one ever answered. I messaged them on Facebook & got a reply that they would check into it & get back to me but I haven’t heard from them. They got my money & I have nothing to show for it.
5 days after our swimsuit was supposed to arrive and after multiple requests to find out where it was they tell me it is out of stock! So mad. We have a family trip to a water park and no suit for my daughter.
Very disappointed in this company. Sizes were way too large, and for the past 2 months have been trying many times to contact them to return for smaller size or get a refund. Stated policy = 30 day return, but now I’ve been trying to contact them for over 30 days. The website tells you to create a ticket, but after you do, when you hit submit, it throws you back to the log-in page to start over, they don’t return phone calls, and I guess I’m just out the $55.
So disappointed in my purchase. Will not buy from this company again. Material is HORRIBLE, very cheap, strings hanging in 2 places. Runs small and doesn’t fit. Return shipping is very expensive. I am donating this product. Learned my lesson!