Mountain Steals Reviews 2020

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7.4 Total Score
4 reviews
Mountain Steals Review Summary

Overall, Mountain Steals is a legit and reliable website with 60+ years in the industry selling top quality brands for outdoor products and gear that are set at reasonable prices, but there are some complaints from Mountain Steals reviews to be aware of.

As of March 2020, Mountain Steals has just 18 complaints in the last 3 years with an average 1 out of 5 stars from just 6 customer Mountain Steals reviews on the Better Business Bureau.

They offer a price match guarantee within 14-days of purchase, 30-day money-back guarantee, and prepaid UPS return label.

Mountain Steals currently has a 7.4 out of 10-star rating with some complaints and negative Mountain Steals reviews to be aware below.

7.4Expert Score
Is Mountain Steals Legit & Safe?
8.5
Is Mountain Steals Reliable?
8
Mountain Steals Guarantee
7.5
Mountain Steals Prices
5
Mountain Steals Shipping Cost
9.5
Mountain Steals Shipping Delivery
6
Mountain Steals Help & Support
7
9.5User's score
Is Mountain Steals Legit & Safe?
10
Is Mountain Steals Reliable?
10
Mountain Steals Guarantee
7.5
Mountain Steals Prices
9.5
Mountain Steals Shipping Cost
10
Mountain Steals Shipping Delivery
10
Mountain Steals Help & Support
10
Add your review  |  Read reviews and comments

Pros: Mountain Steals Review

Here’s are common positives from Mountain Steals reviews:

Mountain Steals will match a products price that’s from a US-based websites within 14 days of your ordering.

To qualify for the price match guarantee with Mountain Steals, the item must be identical with the size, color, and model. 

You can find top brand name clothing, and you can select to see their best sellers discounted from 30-70% off.

Clothing sold on Mountain Steals are from top brands at discount rates, because some items are older models/years.

They carry good outdoor apparel, like jackets, footwear, clothing, accessories and many more.

mountain steals reviews top brands discounted

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Cons: Mountain Steals Review

Here are some common negatives from MountainSteals reviews:

  • Delays on Shipping w/ Certain Items
  • Shipping Delivery Times Can Vary
  • Some Products Not Shipped Internationally
  • Some Products Sold Are Out of Season (older models)
  • No Mountain Steals BBB.org Review Rating

One thing you should do is to make sure you check out Mountain Steals Top FAQ’s before you buy.

Aside from that, the company also does not ship all of their items internationally.

Due to restrictions, you cannot get some items here and have them shipped to your destination if you are outside of the USA and Canada.

mountain steals reviews 2020 is it legit website

Mountain Steals Reviews – Is Mountain Steals Legit?

One Mountain Steal review stated that a Arcteryx Thorsen Parka jacket orderd in 2020, was out of season, and actually from 2017.

One drawback that you should be aware of right now is that MountainSteals.com is not accredited with the Better Business Bureau.

This means that you won’t be able to read any MountainSteals reviews from their customers on BBB.org.

how-do-I-exchange-my-product-on-mountainsteals

Any Alternative Sites Like MountainSteals?

There is a similar site to Mountain Steals and that’s Moosejaw.com.

Moosejaw is similar to MountainSteals, both being an online outdoor retailer with top brands at discounted prices.

They been selling outdoor clothing, footwear and equipment for over 25 years.

Moosejaw offers free 2-day shipping and lifetime returns with similar prices to MountainSteals.

Just make sure if your return an item that it’s in “sellable condition.”

Also, when comparing Mountain Steals reviews with Moosejaw reviews they are similar with mixed positive and negative reviews.

is moosejaw legit

Mountain Steals Shipping and Delivery Times

Here are Mountain Steals shipping cost and delivery times in the US are:

mountain steals review us shipping delivery time cost

Any order over $99 can get free shipping that will take 4-6 days for delivery, in less you upgrade shipping speed.

Also, for any orders via freight shipping make sure someone is present to inspect and sign for the delivery.

You can order on Mountain Steals from Canada and here’s the delivery options:

mountain steals review cananda shippingFor all other countries and international shipping Mountain Steals you can use this guide to find the cost below:

mountain steals review delivery international shipping

Also, Mountain Steals offers fast-low cost international shipping using MyUS.com.

To take advantage of MyUS.com discount shipping you’ll need to sign up for free.

mountainsteals-review-uses-myus.com-fast-low-coast-shipping

How’s Mountain Steals Return Policy Work?

You can return most items within 30 days of purchasing.

To qualify for your retutn make sure your item is:

  • sellable condition (unworn, aside from trying it on)
  • unwashed (no stains, scuffs, tears, etc.)
  • be in it’s original packaging w/ manufactured tags
  • include receipt, packing slip, or any reference of your order number

Mountain Steals has prepaid UPS return labels that you can get.

If you live outside US you will need to ship on your own to:

Mountain Steals
Returns/Exchanges
1500 East Avis Drive
Madison Heights, MI 48071

Shipping and processing your returns can take up to 10-15 days, and…

Can take up to 22 days to get your money back from a return. 

If you’re returning shoes or boots make sure to include the shoe box it came, and ship the shoe box in another box/package. 

Mountain Steals has a 15 day return policy on drones and rooftop tents.

Items that cannot be returned:

  • load-bearing climbing equipment, such as:
    • harnesses
    • carabiners
    • pulleys

Please leave your Mountain Steals Review below and let us know:

  • How’s Mountain Steals selection, prices, shipping, support, etc.?
  • Is Mountain Steals legit and how’s their return policy?
  • How does Mountain Steals compare to Moosejaw?
  • Is Mountain Steals a reliable and good site today?

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9 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 4.85
    Is Mountain Steals Legit & Safe?
    100
    Is Mountain Steals Reliable?
    100
    Mountain Steals Guarantee
    100
    Mountain Steals Prices
    80
    Mountain Steals Shipping Cost
    100
    Mountain Steals Shipping Delivery
    100
    Mountain Steals Help & Support
    100

    I used this site mountainsteals.com last week for the first time and I actually received my jacket in 2 days, which I was surprised it came that fast considering how busy online ordering and shipping is going overall. The quality seems good to me, but will see how it holds up over time.

    + PROS: My jacket arrived in 2 days
    Helpful(0) Unhelpful(0)You have already voted this
  2. The reason for the low mark down price is most of the product are out of season. I purchased a Arcteryx Thorsen jacket and realize the fit and material is different from the one I try at the store. I contact customer service and they admitted product are out of season and slight defect that explains the low mark down price. So beware don’t think you’re getting a good deal.

  3. Just a follow up to my previous post. Received my kayak yesterday. It was packed in multiple layers of protection. I was sent a tracking number (from Moosejaw). I had arranged to have the delivery made to my work address, because the kayak is big, we have a loading dock and I didn’t want to take time from work for home delivery. Once the shipment hit my local area, I received a call to arrange for a delivery window. The following day, the driver called to give me a heads up when he was 10 minutes away. The guys placed the kayak right in the bed of my truck. The whole process could not have gone more smoothly and the kayak is first quality. Definitely recommended.

  4. Good to know Michelle thank you for your review! I was indecisive about ordering since the prices are great & didn’t want to get scammed, but your review has definitely given me a sigh of relief 🙂

  5. 5
    Is MountainSteals Legit & Safe?
    100
    Is MountainSteals Reliable?
    100
    MountainSteals Guarantee
    100
    MountainSteals Prices
    100
    MountainSteals Shipping Cost
    100
    MountainSteals Shipping Delivery
    100
    MountainSteals Help & Support
    100

    Mountain Steals is legit!!! I ordered a Patagonia Chacabuco 32L backpack for $69.99 (it was $99 at the Patagonia store) on 3/14/19 @ 9:56pm and had the bag in my hands at 10:30am on 3/17/19!!!! I couldn’t believe how fast it was delivered, especially since I live in Hawaii (usually it takes forever to get any packages here). I highly recommend them. Thanks, Mountain Steals!!!!

    Helpful(2) Unhelpful(0)You have already voted this
  6. 4.25
    Is Mountain Steals Legit & Safe?
    100
    Is Mountain Steals Reliable?
    100
    Mountain Steals Guarantee
    0
    Mountain Steals Prices
    100
    Mountain Steals Shipping Cost
    100
    Mountain Steals Shipping Delivery
    100
    Mountain Steals Help & Support
    100

    I’m a tough consumer and I love significant bargains, which resulted in my spending a lot of $$ at Sierra Trading Post over the years. I scoffed at any sale less than 40% off. Since Sierra Trading stopped being Sierra Trading a few years ago, I was looking for its replacement, and I think I found it at Mountain Steals. Prices were very good, they were very responsive and accommodating via email, and shipping times/cost were all reasonable. Highly recommended!

    Helpful(4) Unhelpful(0)You have already voted this
  7. 5
    Is MountainSteals Legit & Safe?
    100
    Is MountainSteals Reliable?
    100
    MountainSteals Guarantee
    100
    MountainSteals Prices
    100
    MountainSteals Shipping Cost
    100
    MountainSteals Shipping Delivery
    100
    MountainSteals Help & Support
    100

    I was very skeptical when looking at mountain steals. There was an omni heat water resistant jacket by Columbia that I was looking for. They had one that is typically $200 and it was on sale for $100. I ended up taking a chance and it is perfect! New with tags in its own bag no popped seams no defects at all. So excited. I will be buying all my outdoor gear from mountain steals from now on. I assume they get their brand name items that are from older seasons in bulk for cheap and are able to sell it to us at the discount they sell it at.

    + PROS: Fast reliable legit site!
    - CONS: none!
    Helpful(3) Unhelpful(0)You have already voted this
  8. Bought a pair of Keen Targhee 2 hikers, and the soles became delaminated in six weeks. I’ve had the same boot from a brick&mortor store that lasted three years. There was hardly any adhesive to bond them together.

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