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Is Mountain Steals a Legit Outdoor Clothing Site?
Overall, MountainSteals.com is a legit website with 60+ years in the industry selling quality brands for outdoor products and gear with a 14-days price match guarantee, free shipping on orders over $99+, and a 30-day return and exchange policy, but there are some complaints from Mountain Steals reviews to be aware of below.
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Pros: Mountain Steals Review 2021
Here’s are common positives from Mountain Steals reviews:
- Discounted Top Brands for Outdoor Apparel
- 30 Day Return & Exchange Policy
- Ships Products Internationally
- 14-Day Price Match Guaranteed
Mountain Steals will match a product’s price that’s from a US-based website within 14 days of your ordering.
To qualify for the price match guarantee with Mountain Steals, the item must be identical with the size, color, and model.
You can find top brand name clothing, and you can select to see their best sellers discounted from 30-70% off.
Clothing sold on Mountain Steals is from top brands at discount rates because some items are older models/years.
They carry good outdoor apparel, like jackets, footwear, clothing, accessories, and many more.
Cons: Mountain Steals Review 2021
Here are some common negatives from MountainSteals reviews:
- Delays on Shipping w/ Certain Items
- Shipping Delivery Times Can Vary
- Some Products Not Shipped Internationally
- Some Products Sold Are Out of Season (older models)
- No Mountain Steals BBB.org Review Rating
One thing you should do is to make sure you check out Mountain Steals Top FAQ’s before you buy.
Aside from that, the company also does not ship all of its items internationally.
Due to restrictions, you cannot get some items here and have them shipped to your destination if you are outside of the USA and Canada.
Mountain Steals Reviews – Is Mountain Steals Legit?
One Mountain Steal review stated that an Arcteryx Thorsen Parka jacket ordered in 2020, was out of season, and actually from 2017.
One drawback that you should be aware of right now is that MountainSteals.com is not accredited with the Better Business Bureau.
This means that you won’t be able to read any MountainSteals reviews from their customers on BBB.org.
Frequently Asked Questions in 2021
Any Mountain Steals Discounts or Savings?
Get 20% off Mountain Steals Coupon Code: LASTCHANCE
What’s Mountain Steals Customer Service Contact?
You can try calling Mountain Steals customer service phone at 844-833-6921.
You can also, contact Mountain Steals via email at service@mountainsteals.com.
There live chat hours our Monday – Wednesday 8am – 9pm (EST), Thursday – Friday 10am – 3pm, Saturday 9am – 5pm, and Sunday 10am – 5pm.
What’s Mountain Steals Shipping and Delivery Times?
Here are Mountain Steals shipping cost and delivery times in the US are:
Any order over $99 can get free shipping that will take 4-6 days for delivery, in less you upgrade shipping speed.
Also, for any orders via freight shipping make sure someone is present to inspect and sign for the delivery.
You can order on Mountain Steals from Canada and here are the delivery options:
For all other countries and international shipping Mountain Steals you can use this guide to find the cost below:
Also, Mountain Steals offers fast-low cost international shipping using MyUS.com.
To take advantage of MyUS.com discount shipping you’ll need to sign up for free.
How’s Mountain Steals Return Policy Work?
You can return most items within 30 days of purchasing.
To qualify for your return make sure your item is:
- sellable condition (unworn, aside from trying it on)
- unwashed (no stains, scuffs, tears, etc.)
- be in its original packaging w/ manufactured tags
- include receipt, packing slip, or any reference of your order number
Mountain Steals has prepaid UPS return labels that you can get.
If you live outside the US you will need to ship on your own to:
Mountain Steals
Returns/Exchanges
1500 East Avis Drive
Madison Heights, MI 48071
Shipping and processing your returns can take up to 10-15 days, and…
It can take up to 22 days to get your money back from a return.
If you’re returning shoes or boots make sure to include the shoebox it came, and ship the shoebox in another box/package.
Mountain Steals has a 15-day return policy on drones and rooftop tents.
Items that cannot be returned:
- load-bearing climbing equipment, such as:
- harnesses
- carabiners
- pulleys
Can I exchange my product?
How do I exchange my product with MountainSteals?
Any Alternative Sites like MountainSteals?
There is a similar site to Mountain Steals and that’s Moosejaw.com.
Moosejaw is similar to MountainSteals, both being online outdoor retailers with top brands at discounted prices.
Is Moosejaw a Legit Site?
Moosejaw is a legit online store that has been selling outdoor clothing, footwear, and equipment for over 25 years.
Moosejaw offers free 2-day shipping and lifetime returns with similar prices to MountainSteals.
Just make sure if you return an item to Moosejaw that it’s in “sellable condition.”
Also, when comparing Mountain Steals reviews with Moosejaw reviews they are similar with mixed positive and negative reviews.
Is Moosejaw a Legit Site?
Please leave your Mountain Steals Review below and let us know:
- How’s Mountain Steals selection, prices, shipping, support, etc.?
- Is Mountain Steals legit and how’s their return policy?
- How does Mountain Steals compare to Moosejaw?
- Is Mountain Steals a reliable and good site today?
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Worthless! I ordered one thing. Another thing with a price 3 times what I’d ordered was timely sent to me. I called customer service as soon as they opened. Explained the mix up & needing a return label for the wrong item & to get the correct item sent…”it’s out of stock”. Cust. Serv. Rep said a full refund would be credited to my card as soon as Mountain Steals received the return item. I Fed Ex’ed the wrong item back, confirmed thru FedEx tracking that the return was received by Mountain Steals. It’s now Three weeks later, I’m still waiting for a full refund.
I was very skeptical when looking at mountain steals. There was an omni heat water resistant jacket by Columbia that I was looking for. They had one that is typically $200 and it was on sale for $100. I ended up taking a chance and it is perfect! New with tags in its own bag no popped seams no defects at all. So excited. I will be buying all my outdoor gear from mountain steals from now on. I assume they get their brand name items that are from older seasons in bulk for cheap and are able to sell it to us at the discount they sell it at.
The reason for the low mark down price is most of the product are out of season. I purchased a Arcteryx Thorsen jacket and realize the fit and material is different from the one I try at the store. I contact customer service and they admitted product are out of season and slight defect that explains the low mark down price. So beware don’t think you’re getting a good deal.
Mountain Steals is legit!!! I ordered a Patagonia Chacabuco 32L backpack for $69.99 (it was $99 at the Patagonia store) on 3/14/20 @ 9:56pm and had the bag in my hands at 10:30am on 3/17/20!!!! I couldn’t believe how fast it was delivered, especially since I live in Hawaii (usually it takes forever to get any packages here). I highly recommend them. Thanks, Mountain Steals!!!!
Sorry, missed the guarantee rating, but I can only assume it’s as good as everything else here.
I’m a tough consumer and I love significant bargains, which resulted in my spending a lot of $$ at Sierra Trading Post over the years. I scoffed at any sale less than 40% off. Since Sierra Trading stopped being Sierra Trading a few years ago, I was looking for its replacement, and I think I found it at Mountain Steals. Prices were very good, they were very responsive and accommodating via email, and shipping times/cost were all reasonable. Highly recommended!
Just a follow up to my previous post. Received my kayak yesterday. It was packed in multiple layers of protection. I was sent a tracking number (from Moosejaw). I had arranged to have the delivery made to my work address, because the kayak is big, we have a loading dock and I didn’t want to take time from work for home delivery. Once the shipment hit my local area, I received a call to arrange for a delivery window. The following day, the driver called to give me a heads up when he was 10 minutes away. The guys placed the kayak right in the bed of my truck. The whole process could not have gone more smoothly and the kayak is first quality. Definitely recommended.
Good to know Michelle thank you for your review! I was indecisive about ordering since the prices are great & didn’t want to get scammed, but your review has definitely given me a sigh of relief 🙂
Bought a pair of Keen Targhee 2 hikers, and the soles became delaminated in six weeks. I’ve had the same boot from a brick&mortor store that lasted three years. There was hardly any adhesive to bond them together.
I used this site mountainsteals.com last week for the first time and I actually received my jacket in 2 days, which I was surprised it came that fast considering how busy online ordering and shipping is going overall. The quality seems good to me, but will see how it holds up over time.