Reviews 2020

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8.3 Total Score

Overall Nolo is reliable and credible. This is evidenced by their countless years of experience, and the huge expanse of products and information they have available, most of which is free. What’s more, all of Nolo’s products are legal as outlined in the FAQ page. There are shipping fees for print items, but thankfully most of this content is available on a digital platform. After personally using both their free products, and purchasing an eBook, I was very impressed by the whole process. The free information was very helpful, and the eBook dove even deeper into the topic that I was researching. On top of that, it was very straightforward and easy to understand. I will definitely be using Nolo in the future for legal information and assistance.

8.3Expert Score
Is Reputable & Legal?
Is Reliable?
8 Guarantee
8 Prices
7.5 Hidden Fees
8.5 Shipping Cost
7.5 Resource Library
8.5 Help & Support
0.3User's score
Is Reputable & Legal?
Is Reliable?
0.5 Guarantee
0.5 Prices
0.5 Hidden Fees
0 Shipping Cost
0 Resource Library
1 Help & Support
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Pros: Review

Nolo is one of the largest sources of legal information that is easy to understand for the average consumer.

The great thing about them is that a large amount of this information is free.

Nolo also has some great do-it-yourself products that you can either get as a download or in print.

From my personal experience with buying products from Nolo, the book I purchased was very thorough and answered all the questions I had.  It was broken down in a language I could understand, and at the same time covered every topic of the subject matter.

Nolo also has a handy Lawyer Directory in case your situation requires the help of a professional lawyer.  They are a great resource for both small businesses and consumers alike.

Most of their products have a 30-day money back guarantee.

  • Lawyer Directory Available for Small Businesses
  • One of the Largest Sources of Legal Information Online
  • Easy to Understand Information, The Majority of it Free.
  • Do-it-Yourself Products Available for Purchase With Download or Print
  • Help with Legal Forms, Business Forms, and Personal Forms.

Cons: Review

The only drawback I found with is that not all of their material is free.  This is not to take away from how much they already provide for free.  Even when I did have to spend money to buy a book for further research, I felt that it was well worth.

This is because it provided real value, was easy to understand, and gave me understanding about something I otherwise wouldn’t have known.

The other thing to remember is the Nolo software only works on Windows products.

However, all of their ebooks and digital from will work on other operating systems such as those on a Mac.

  • Not all Information is Free
  • Nolo Software Products not Compatible with Mac

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  1. I used Nolo before for advertising for Bankruptcy, we lost money TWICE.
    The way it works is NOLO shares leads with other attorneys so it is first come first serve, so many times before you even call a lead, another attorney has called and set up an appointment. The sales person we signed up with made all these promises that NOLO has changed, the representative that we worked with does not work there anymore, the salesperson said there are all these leads and they don’t have enough attorneys to fill them, this is the line I was given. Why I fell prey to NOLO again, I am still baffled about it.
    Why NOT to Hire Nolo
    1. Most of the leads are poor quality, either they are spam, picking your brain, have no intentions on hiring an attorney, want to do it themselves, make appointments and never show up, or just have no money to afford an attorney.
    2. You are one of a few attorneys who receives the lead
    3. When you receive spam leads, you have to be quick about getting credits, it is another accounting task and takes more time away from you generating business.
    4. Read your contract NO REFUNDS, they will hold you to the contract no matter how dissatisfied you are.
    5. Waste of valuable time, time calling bad leads, time emailing bad leads, time setting up appointments for bad leads and time wasted for no shows.
    I looked up all the leads we received with other attorneys to see if the leads did retain a Bankruptcy Attorney and filed Bankruptcy and most did not that clearly in my opinion is a good indicator that they are mostly bad leads.
    With NOLO think about it, you spent countless hours chasing down leads, some are completely bogus, most are just calling to pick your brain, very few hire you, just think of how much time you have wasted when you could put your time generating leads that are NOT SHARED.
    There will be no third time for me, shame on me for even considering them a second time.

  2. 0.25
    Is Reputable & Legal?
    Is Reliable?
    10 Guarantee
    10 Prices
    10 Hidden Fees
    0 Shipping Cost
    0 Resource Library
    0 Help & Support

    As a practicing attorney of 25 years this company, which is a division of Martindale-Hubble, a respected company, approached me regarding lead generation, promising valid auto accident leads at $66.50 each, which were shared between 3 attorneys at most, and a reasonable dispute policy. It took 2 weeks to obtain copy of the terms and conditions of the program. Accordingly, an initial starting deposit was made for $950.00. The first lead was disputed, as the prospect was not looking for an attorney, but only advise. This was disputed, as it resulted from NOLO’s poor platform for consumer/potential client inquiries. The disputed lease was denied. The next lead was disputed for the reason the person again was not looking for an attorney, which dispute was again denied. The next disputed and denied refund on a lead came from someone other than the prospect, who was not looking for an attorney. At no time did NOLO provide any transparency for the denial, nor will they refund back fees paid for the program upon demand. It is clear that NOLO is a fraudulent service provider that no attorney in America should do business with.

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  3. Nolo refused to match me with an attorney in my area. They gave no reason explanation.

  4. 0.1
    Is Reputable & Legal?
    Is Reliable?
    0 Guarantee
    0 Prices
    0 Hidden Fees
    0 Shipping Cost
    0 Resource Library
    20 Help & Support

    Worst company in life.

    + PROS: None that come to mind.
    - CONS: Reps lie to you about the duration of their agreement and will lie to you directly about what you are getting. I tried to cancel multiple times but they continued to send probably the worst leads that I have ever encountered in a twenty year career. They are the dregs of the leads world. Nolo really whored itself getting involved in this business. I feel dirty just emailing them.
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